More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling
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Customer Letter: 211 / 1523
So few times do people do what they say.
When I first contacted you, you said you would get my new VW Passat to me in 3 weeks. Well, you did it to the day! It was delivered to my door at work (the dealer was great!). I also loved the online chat so you could keep me up to date.
Can I say anything bad about you? YES! The Chinese sweets (red tea boiled sweets, hehe - Ling) were disgusting!
Would I recommend you? YES! To everyone who has admired my new car.
Editor Note: Oh! Ashley, like typical man you crunch sweets. How many times I have to tell customer, you should SUCK sweets. I am not always this amazing at getting cars delivered on time. Look at letter below, but then again your car is damn German so probably get here more promptly than French car - Ling
Customer Letter: 210 / 1523
Excellent car, excellent service! My Citroen C2 was delayed from dealer, but Ling chased up straight away.
Editor Note: Ah, you see Philip; I always say sometimes car can be delayed... I have investigated this delay and it was due to bloody French - they damn bloody foreigners smelling garlic. The communist dock workers at Calais created a bottleneck at Channel Tunnel that affected ALL Citroen and Peugeot cars this month. Only cars already in UK got delivered on time. Of course this is not dealer fault or my fault, but French European socialist leftie union freeloader fault. They should take lesson from China Communist experiment, and just pretend to be communist while really being raging capitalists. Mind you, French and Chinese governments equally corrupt. Sorry about delay, but glad you like car and rest of service Philip - Ling
Customer Letter: 209 / 1523
What can I say?
Web site: There's nothing like it anywhere else.
Email or phone call: Answered promptly.
Car Delivered: As promised and on time.
From beginning to end it was a painless exercise. And the car, a Mazda RX8, is fantastic. Thanks Ling, it was a pleasant surprise to receive such great service. The car was prepared and delivered first class. See you in 2 years for the next car. Have recommend you to my friends.
Editor Note: Michael, I am so pleased you like Mazda RX8, and I hope Mazda UK Managing Director reads this letter as he has been a complete asshole to me, trying to stop me selling Mazdas. I have many, many happy Mazda customers, so why this MD (trumped up employee of Japanese - BLOODY JAPANESE, WHAT AN INSULT TO ME - subsidiary) tries to crush me, I don't know. Radiation from cars built in Hiroshima must have affected his brain. Thanks for nice letter to me, glad I can rely on sweet customers like you to support me! - Ling
Customer Letter: 208 / 1523
Thank you Ling for making a tedious job dead easy. Excellent service and at a price so low, our local dealer thought we were winding him up. The Citroen C4 is ace, see you in 2 years. Highly recommended. Thanks.
Editor Note: Gary, you were very bad to wind up local dealer. these people too stupid to realise that the overhead of massive showroom, lots of staff and cost of stock means they have NO chance of beating my price. Most not set up to supply cheap cars, dealers all want £1000 profit per vehicle, and guess who pays that? CUSTOMER! I am pleased you are happy with nice Dancing Robot C4 Car - Ling
Customer Letter: 207 / 1523
I am Managing Director of a car supermarket business with 5 sites (to date) and 500 cars in stock. Yet I STILL can't run my own cars for staff and courtesy cars for customers as cheaply as you can supply them to me. So I am forced into the embarassing position of having to order from you; 1 x Merc E Class, 1 x BMW X5, 6 x VW Golfs, 2 X VW Tourans, 10 X Honda Jazz, 1 X SAAB Convertible, 1 X BMW Z4 and finally 1 X VW Passat, so far, this year.
The main way that my business undercuts the car supermarket and franchised car sales competition is by lowering costs and cutting overheads. Your contract hire cars, which are the cheapest in the industry, enable me to do that. If your turnover continues to grow as fast as it currently is, your car sales total (in £'s) will equal ours (with 50 staff and 5 sites) by the end of 2006! You are amazing.
Editor Note: Mr Mike Porritt, I declare interest here. You are good friend, and my husband has shareholding in your business. But, remarkably, what you say is true. Thanks - Ling
Customer Letter: 206 / 1523
Ling, hi! I've been meaning to email for a while. Many thanks for getting me sorted with my new Mini One. I'm well chuffed with it, especially as I've never had a brand new car to drive before. All my mates are jealous. I will be recommending you, and I will see you again in 2 years time for the next one.
Editor Note: I've never sold car to Trappist Monk before! Chris, this is when I am most pleased, when my prices mean Holy customer can drive brand new car for first time. This is so much more cost-effective than buying and you can budget exactly... Also, please take care driving home to Holy Island. If tide is in, Mini may float over to Norway! - Ling
Customer Letter: 205 / 1523
Overall I was very happy with the service provided by Ling and particularly pleased to feel like an individual customer, not just another number on a sales target. My only irritation was the slow progress of the finance company.
Editor Note: Yes, the finance on Volvos seems very slow. This is why I don't advertise many Volvo deals. This business not perfect, but I try to explain everything not in my hands you see. Glad you like new Volvo XC90 though Martyn, it is nice big car. Apologies for finance delays. - Ling
Customer Letter: 204 / 1523
I received my new Megane CC promptly. Ling was always on the end of the phone to update me and keep me informed regarding the process of things.
Editor Note: Ho, you get CC just in time for winter, Dawn! Never mind, it always good to deal with movie industry company, you are very nice multiple repeating customer. How many cars now?? Lots. One day you can help me make LINGsCARS.com TV commercials! - Ling
Customer Letter: 203 / 1523
Thank you for the sweets!
Excellent service from Ling - our new Picasso is the fifth (WOW! - Ling) car we have had from LINGsCARS.com, and I am sure it won't be the last!!
How much for the Rocket Launcher?
Editor Note: Aha, aha, aha... because you are in North East in delightful beautiful place Hartlepool (with American Dioxin PCB Ships) you have seen my ex PLA Zil Nuclear Missile Launcher on A1(M) at Darlington. Yes, you can buy... I sell to you at special discount price £10,000. It has 500 km only, is 1970, is MOT exempt and has free road tax class, which ofsets 7mpg from 7.0 V8 petrol engine. You will be pleased that nuclear missile points west towards America, in retalliation for your Asbestos Ships in Harlepool marina. - Ling
Customer Letter: 202 / 1523
Great Service - Great Prices. What you see is what you get. If anyone finds cheaper/better, please tell me.
Editor Note: Ah, so you looking for cheaper and better, Peter? It will be very difficult to find. No one has such low overheads as me, and most contract hire companies ask for high commission per car. I do not. Why pay more just to feed company's large staff wage bill and pay for many admin girls all up duff and on maternity leave??? You are long term repeating customer, Peter, and I hope you enjoy new Robo-Citroen C4 - Ling
Customer Letter: 201 / 1523
A first class service at every stage of the rental process. Professional, friendly and extremely efficient and helpful in every respect. I was recommended to use LINGsCARS.com and now I will be recommending others to do the same.
Editor Note: Mark, you are very kind to me, but I simply do my best. Hope you enjoy new top spec C200 Mercedes. Glad you say dealer was top-notch too, they will be damn pleased - Ling
Customer Letter: 200 / 1523
THE BEST: Premier League Class. At Darlington FC we get car offers 24/7 from all over the country. But not one could beat Ling, with the price or the quality of service... and to be able to speak direct with the boss just made it better. The supplying BMW dealer was equally as good as LINGsCARS.com.
When we get promoted we will be back for Bentleys!
Editor Note: Wow! Now I must be into big time supplying football clubs. Darlington FC will be welcome to rent Bentleys (although I have never sold Bentley - yet!), and maybe David will put me in touch with other footballing David (Beckerham) and Poshy for more Bentley sales - Ling
Customer Letter: 199 / 1523
Apologies for not writing sooner. I've been tied up, but that's enough about my sex life!
The new motor (Mercedes C200 - Ling) was delivered when you said it would by a very helpful driver who explained all the controls etc, very thoroughly.
Well, what can I say? Over the last 25 years I've had around 30 new cars of all descriptions, some I imported, some from dealers. I came to the conclusion all of those be-suited salesmen so eager when you buy and when you return "if only it wasn't that colour", or "well of course the new version has hit residuals" and the rest of the crap they talk, merely serve to make the car buying experience not very enjoyable. So I figured maybe a better way is to go the contract hire route (EUREKA! - Ling). You know the cost up front, no big deposit, car brought to you and taken away and no listening to the mountains of bullshit (and free road tax for whole term, and full warranty, and AA/RAC cover, and free noodles - I'll shut up now - Ling).
So, I start looking at lease companies only to find the hard sell and a variation on the same bullshit from dealers' salesmen. Then I stumbled on your site. Wow! Crazy Chinese woman with sense of humour who felt like she approaches business the same way I do. That is to really know what you're doing underneath but wrap it all up with a huge dollop of humour and fun and at the right price. You must work very hard Ling, and it shows. Hell's teeth, woman, you've even fired me up to go explore China! (You welcome to stay with my ex-Red Guard sister in Chengdu, Nigel. I arrange - Ling) And the sweets ain't bad either (Yes, I bribe customer with Chinese sweets - Ling)!
Well done. It's great to know there are people like you around. You deserve your success and I hope you have plenty. Don't get too big (Wah! I am only 50kg! - Ling) and never lose that humour you crazy mad Chinese person, you. Brilliant! See you in two years!"
Best wishes and many thanks.
Nigel L Hill (MD Harpers of Oundle)
Editor Note: Wahhhhhhhhhh!!! Such beautiful letter! Thank you, thank you. Everyone reading this... please to contact Nigel to buy beautiful gifts, and you can see my official Master Jeweller certificate Nigel sent me - Ling
Customer Letter: 198 / 1523
Great customer service and communication, excellent rate, very quick, got car within 2 weeks of placing order - delivered to my front door! Highly recommended
Cheung Ka Bo
Editor Note: TaDaaaaaaaaaaaaa! Another Chinese customer! My service is appealing to many different people, but I'm always pleased to get another Chinese-origin customer. One day I'll sell a car to a Chinese restaurant and get a free meal! Enjoy your Citroen C2 fast VTR, Cheung Ka Bo - Ling
Customer Letter: 197 / 1523
Ling:- we love her. She's a very witty Chinese lady, exceptionally efficient at her job. We have had lots of cars from her.
Editor Note: Whoa! Peter is one of my BEST customers. He is also in motor trade so I appreciate comments from someone who should be immune to sales bullshit. Enjoy new Picasso, Peter!! - Ling
Customer Letter: 196 / 1523
I'm very pleased with your service. You are always friendly and helpful. I love my new VW Passat and your price for the car was the best. Delivery was on time, and the driver was very good. I will tell all my friends about you.
Editor Note: New Passat is very nice car, Lucy. Thanks for letter, I will pass on nice remarks to VW dealer - Ling
Customer Letter: 195 / 1523
Effortless and true to your word. One of the easiest purchases/transactions I have ever done. If I could buy shares in Ling's company, I would, as she understands customer focus totally!! Well done for providing such a fantastic service. Also, your dealer was friendly & helpful, I liked the Geordie accents.
Editor Note: Thank you for ordering Shogun Sport, Perry! Who said you can't buy shares in my company. I have 1000 available for public subscription at £1000 each. You want all 1000? Send cheque. - Ling
Customer Letter: 194 / 1523
Very easy to deal with and fantastic service - all with a smile! Good website; we will come back for more cars soon! Great service from your BMW dealer. Excellent.
Muhammed Humzah (Dr)
Editor Note: Muhammed, it is with pleasure I supply another ethnic professional. Your writing up to professional standard, I cannot read it, hope I typed it right. Your choice of BMW 118 is damn good car - Ling
Customer Letter: 193 / 1523
Ling, I was blown away with your "beyond the call of duty" service. Everything was handled efficiently, quickly and competitively. You delivered my Honda CRV when you said you would. The Honda dealer was excellent. I would definitely recommend and use you again!
Editor Note: Ruth, thanks for letter, and thanks for flowers! I will ask you to do some PR for me. I like to give business back to customers, and all my printing, office supplies, insurance and now PR is handled by customers of mine - Ling
Customer Letter: 192 / 1523
The service I received was excellent, Ling made everything really easy, we would recommend her to others. We received a good all round service and enjoyed talking to her. The dealer was very efficient and the BMW 118 is a good car.
Editor Note: Bob, you are fantastic repeat customer, and you are also local to me. It is shame I never need precisely engineered things, or I would give you business. Biggest thing I have that is engineered, is my Zil Nuclear Missile truck - Ling
Customer Letter: 191 / 1523
My new VW Passat is a great car, Ling. The dealer was excellent, all as promised. You were considerably cheaper than the next-best like for like deal I found. I have recommended you, and my wife's business partner called Tom Murphy has just ordered a SAAB from you. Thanks!
Editor Note: Mike, thanks. I know VW Passat's are nice, everyone likes them! Thanks for referral, so many people begin to recommend friends. It's a shame my margins are so low, or else I could pay commission. A big THANK YOU!! - Ling
Customer Letter: 190 / 1523
Communication - the best! Every request/question was answered quickly and well.
Customer Service - the best! friendly, very!
Good Prices - compared more than favourably with other companies and all prices up front - great!
Dealer - friendly, efficient service, very happy!
Love the quirky site! Five stars from me!
Editor Note: Ed! Wah, what a nice letter! Hope you enjoy flashing around Leeds in new MX5! Maybe weather kind to you and you can get top down - Ling
Customer Letter: 189 / 1523
Ling's website is the best there is... it's brilliant and after visiting it, there is no way we could have ordered our car from anywhere else!
For the record, she also gave us the BEST PRICE for our new VW Passat. We must have tried over 30 companies. Very, very happy!!! :-)
Editor Note: Hehehe, why try 30 other sites? Just read the letters on this page, that would have saved you so much time and trouble, Alan. Thanks for the sweet comments. Brand new VW Passat on way - Ling
Customer Letter: 188 / 1523
Well, everything was going well until I tried to digest the Chinese sweet (Red Tea boiled sweet, hehe - Ling) enclosed in your correspondence!! 'Interesting' is the only polite word I can use to describe it! (Red Tea sweet damn nice!!! You crunch! Typical English man always crunch! You should suck, not crunch! Enjoy, not choke!!! - Ling)
But seriously, the whole operation getting my Saab 9-3 from start to finish has been extremely simple and stress-free. And I should know as I own a motor retail outlet.
'So what's the catch?' I hear people cry. - Well to be honest there isn't one! Ling's approach is that of someone who really cares about her customers and their individual needs.
Over the years I have dealt with many contract companies with varied results. Therefore, I can 100% recommend Ling and LINGsCARS.com, in that respect. All I can say is keep up the good work...
PS. Do I get commission for the above???
Mark P Humphries
Editor Note: He, he, he... your commission is in the form of cheap car, boiled sweet and painless service, Mark. If you not say nice things, I treat you like normal, terrible contract company you have experienced in past. I tell you lies about car, mislead you about price, misinform you about the delivery, make mistakes on documents, ignore your phone calls, rob you for more commission and send you NO CHINESE SWEETS! Also, I would give you Chinese Burn, hehe. So pleased that people in motor trade appreciate my hard work and say damn nice things!! Thanks - Ling
Customer Letter: 187 / 1523
Ling provides good efficient service and is very competitive.
Editor Note: Fantastic to be able to supply you Berlingo, Dawn! As Screen do very famous filming work, maybe you give me professional opinion of my Zil Missile Truck movie, eh? - Ling
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