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Lings' car leasing customer letters

Ling Valentine, UK's car leasing queen

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CUSTOMER LETTERS

Customer car leasing letters    shout about 1350 customer letters!    Customer car leasing letters
1523 LETTERS!
More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling


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Letter
Customer Letter: 747 / 1523
Debra says...
CarDebra says: Sorry about the delay in the letter, we have been very happy getting the car with you, especially your great sense of humour. We love your website. It's very original and informative.

Rod says: Much better doing business with you than other bigger companies. Good delivery.

Debra


Editor Note: Debra and Rod, well, gee, thanks :)... I loved to deal with you. These Xsara Picassos are really good value cars and they are very comfortable and well equipped. Enjoy it, glad you think I am better than larger companies, I really try to please you. - Ling



Letter
Customer Letter: 746 / 1523
Jeff says...
CarLing. Thanks for the second car (Land Rover Freelander 2) from you in two months, I must have been happy! Excellent delivery. Will be back in two years, for two more cars.

Jeff


Editor Note: Jeff, this is just the thing for a Mortgage Broker, with some tough times for house prices ahead. All your motoring costs are now fixed. This new Freelander is a fantastic car with a great engine. Enjoy it, I hope it snows in Surrey, this year! - Ling



Letter
Customer Letter: 745 / 1523
David says...
CarExcellent service, great price, really happy with the new 150bhp Vauxhall Astra, I will use Ling again! Excellent delivery.

David


Editor Note: David, and I will accept you are a customer, again, hehehe. You are very local to me, wow. Maybe I will see you around! So pleased you are very happy with everything. As you are a senior manager in a professional business (Quantity Surveying) I really appreciate your comments. - Ling



Letter
Customer Letter: 744 / 1523
Chris says...
CarWe are absolutely delighted with our brand new Vauxhall Zafira and with the superb service you provided. You made the whole process, from selecting our new car to receiving the keys, straightforward, quick and even fun!

Good delivery. Well done Ling, keep up the good work - see you again in 2-years time.

Chris


Editor Note: Chris, as you are an IT manager, I take great pride that you like my web service. I really do my best to make the whole service fun, even though we are dealing with big, expensive things like cars. Although in reality it is a very cheap rental for such a brilliant new 7-seat car. Talk soon! - Ling



Letter
Customer Letter: 743 / 1523
John says...
CarExceptional patience and helpfulness.

This is my second rental, Ling was that good I never bothered to look elsewhere. Good delivery.

"Entrepreneur of the Century" is closer than the award of "Entrepreneur of the Year".

John


Editor Note: Wow, and we are only 8 years into the century! I'll do my best to keep up the great service to you, John. You had a brand new Fiat Grande Punto and these cars were just very, very cheap at the time, I have placed dozens and dozens in 2007. Enjoy the car, see you back in a couple of years :) - Ling



Letter
Customer Letter: 742 / 1523
Julian says...
CarLING - YOUR SERVICE REALLY BLOWS!...

...the opposition away. I am more than a little impressed with the level of service you offered and will be back for my next car. Excellent delivery.

Julian


Editor Note: Well, you two, you were perfect customers, always fast with your emails and lovely to deal with. Hope the VW Transporter van does a great job for you. These are real bargains! - Ling



Letter
Customer Letter: 741 / 1523
Chris says...
CarVery efficient, a bit wacky! But quick replies to emails - better to contact on email than phone (hey! I run a website business, I prefer things about cars in writing! - Ling) - but absolutely delighted with the service and efficiency of LINGsCARS and Ling.

When I didn't speak to Ling, the chap I did speak to was just as good as her! Excellent delivery, the chap spent time explaining how everything worked on the car. So well done - we will use you again and recommend you!!

Chris


Editor Note: Chris, well, you have a brilliant brand new Mini Cooper! Of course, I give more priority to email than the phone, as the phone is a bit inefficient and when I'm dealing with cars I need everything clearly in writing as it is easy to make expensive mistakes with £10-£40k cars. Chap you spoke to was Jon, my husband. I hope you have a great 2-years with your new cool car. - Ling



Letter
Customer Letter: 740 / 1523
Andrea says...
CarDear Ling,

Brilliant website, excellent dialogue, inventive service and FANTASTIC CAR!!!!!!! Thanks!

Andrea


Editor Note: Hey, Andrea, great car (Toyota Verso) and brilliant company (SnappyTitle). Thanks for the lovely letter, I am so pleased you are happy with my service. Lokk forward to more in the future. I give you a hyperlink! - Ling



Letter
Customer Letter: 739 / 1523
Andy says...
CarLing, you may be bonkers, but I can't fault the service! Excellent. Thank you.

Andy


Editor Note: Andy, yet another car (Audi A3) for your cleaning company, thanks for the super letter. Bonkers, indeed! - Ling



Letter
Customer Letter: 738 / 1523
Pearl says...
CarFantastic friendly service, great deals and exactly as advertised - a pleasure doing business with Ling - highly recommended. Smooth delivery, nice clean car. Excellent.

Pearl


Editor Note: Pearl, thanks for the short note. They build those Qashqais quite close to me, and everyone up here is very pleased with the Nissan factory, there are more windmills there than in bloody Holland! The Qashqais are so popular, I have a 2-3 month waiting list. Enjoy!! - Ling



Letter
Customer Letter: 737 / 1523
Glyn says...
CarLing provides an excellent service with good communication. Dealings are open and honest. Will definitely consider another rental when this one expires. Keep up the good work!

Glyn


Editor Note: Glyn, well, there was a mix-up on your delivery date, sorry about that, I shouted at the dealer. However, you liked the service and you are pleased with your car! Great! - Ling



Letter
Customer Letter: 736 / 1523
Dean says...
CarThe Mini Cooper had an oil leak after a month and will be in the garage for 5 days so a bit of an inconvenience - but they gave me a courtesy car.

But it was an enjoyable order process and a breath of fresh air from Ling!

Dean


Editor Note: Dean, glad to hear you enjoyed the process, but a shame to hear about the oil leak. However, they fixed it under warranty - just goes to show that these BMW Minis are not perfect - and at least they gave you a courtesy car to keep you mobile. Hope you have a great 2-years with your Mini. - Ling



Letter
Customer Letter: 735 / 1523
Ann says...
Car
Need a new car,
No need to look far,
Drop her an email,
Give her a ring,
You can't do better than Ling.

She is really unreal,
Will get the best deal,
She won't hang around,
Is quick off the ground,
Go for the best, GO LING!

... only complaint was delivery at 6.30am!

Ann


Editor Note: Ann, that is a lovely poem, so thoughtful. Well, the Volvo was a very good alarm clock, eh? :))) It's nice to have a lovely surprise like this in a morning! What a thing to wake up to, a new car :). - Ling



Letter
Customer Letter: 734 / 1523
Paul says...
CarHi Ling, had the car a few weeks now and I am really enjoying it. I'd just like to say thanks for making the process so straight forward with your quickness at replying to queries and being always on the other end of the phone to help. Good delivery, my Astra was delivered bang on time, driver was helpful. I would certainly recommend you to anyone, see you in two years, thanks.

Paul


Editor Note: Paul, you are ANOTHER Astra customer who is really pleased. I am sure this car deserves the No.1 slot as everyone who has one always says how good they are. Yours was the 140bhp version, these are quite fast cars. Enjoy it, thanks for the letter! - Ling



Letter
Customer Letter: 733 / 1523
Paul says...
CarHi Ling, great car and smooth transaction. Everything went as scheduled. Good delivery. We are very pleased! We will certainly use your services again. thanks.

Paul


Editor Note: Fiestas are really popular small cars, this latest model is really good. People tend to ignore them, but they have plenty of equipment and drive really well. Glad you were pleased with the deal, the car and the way it was dealt with. See you in 3-years! - Ling



Letter
Customer Letter: 732 / 1523
Paul says...
CarHi Ling,

You made the task of arranging a contract hire vehicle very easy and painless. The car was delivered when you said it would be and I am happily driving around in my new car. My friends are envious about the car I drive as you have really helped me maximize my budget. I have no doubt we will work together again when the time comes to change vehicles and I am already looking forward to what options I will have when this time comes.

Thanks again

Paul


Editor Note: Paul, thanks for the letter, these SAAB Sportswagons are brilliant value. Glad you thought the process was easy. I always try to give the best deal for your budget :) Go and drive, enjoy. - Ling



Letter
Customer Letter: 731 / 1523
Dean says...
CarLing, I hope you are enjoying my Australian sweets as much as I'm enjoying my Volvo C30!

As easy as getting a Big Mac - pick the car, fill out the forms and HEY PRESTO... new car! As they say in Scotland, it's been "bra" (and not what you use to hold your best assets). Excellent delivery, good service all the way.

p.s. Hope you didn't choke on those cherries!

Dean


Editor Note: Dean, REALLLLLY liked the raspberry truffle bar from Australia! Sounds like you are having a great time in the Volvo, hope it causes less wind than a Big Mac!
image
You were a brilliant customer, despite being an ethnic Scottish :) I still can't figure your "bra" comment, sounds a bit rude, but maybe not. - Ling




Letter
Customer Letter: 730 / 1523
Helen says...
CarThis lady is fantastic!

The Rav 4 is fantastic and the Chinese sweets - well NOT so fantastic, but who cares? The service Ling provides is faultless and many of our friends are very interested in lease hire through Ling, as we can't stop telling everyone!

Ling, we love you!

Helen


Editor Note: Well, hmmm, not sure about the lady-love, but I am damn pleased you like the Rav and the service. Hope you have a lovely time, in a very lovely part of the UK... I can just imagine you in the snow playing with the Rav 4. Sorry about the poison sweets, just my little fun. - Ling



Letter
Customer Letter: 729 / 1523
Graham says...
CarI had a very quick, clear response to all my queries. The SAAB 9-5 Estate is great and I like the two-year deal and the good value monthly cost. The (insurance) lead to A-Line helped me a lot as I was a company car driver and they found me an insurer who gave me a good no claims bonus, even though I have had no insurance in my name for 22 months. Excellent delivery, even provided a free courtesy car as the SAAB was late due to a problem with the speedo.

Graham


Editor Note: Graham, a few different results here. First, the SAAB is fantastic value, a massive car at a very low cost. Second, so pleased the insurance went well for you, I have had loads of good reports about this company. last, even though there was a PDI problem with the SAAB, the supplier kept you mobile. All in all, very very good, eh? - Ling



Letter
Customer Letter: 728 / 1523
Lee says...
CarI love my new Grande Punto! It's great. I wash it every Sunday and I love the new car smell!

Ling was really helpful and she responded really quickly to my emails. I am pleased I chose LINGsCARS and I was very impressed with the service. The delivery driver got a speeding ticket. Bad delivery driver!

Lee


Editor Note: Ooooops, well, he paid it and had the points, not you, Lee :) Glad you love your car, everyone thinks those new Grande Puntos are terrific. Don't wash it too much, you know what they say about Fiats and water, and it has to last 3-years. Enjoy!! - Ling



Letter
Customer Letter: 727 / 1523
Gregory says...
CarAfter spending several weeks searching for the best personal Contract Hire deal - I found Ling!

Best price, very efficient and I have a brand-new car for the first time in my life! I have already recommended Ling to all my friends and colleagues and will definitely use LINGsCARS again for my next PCH contract. Thanks soooooo much. Good delivery. Dealer would have scored "excellent" but the driver didn't quite make the AM delivery.

Gregory


Editor Note: Gregory, wow, a first new-car. I don't often get new-car virgins on my customer books :) That Astra is one of the best value cars this year, I have done dozens of them and every single customer is really pleased. Thanks for being a superstar customer! - Ling



Letter
Customer Letter: 726 / 1523
Patrick says...
CarMy new Mercedes CLS arrived on time and just as you have suggested. I think you should use the slogan "does exactly what it says on the tin" as everything that you said would happen, did happen on time.

It is refreshing to deal with a company that does not over or under promise, and just delivers. The main Merc dealer in Belfast was not too pleased that they could not match either your price or delivery time. They also kept trying to sell me extras that I did not need.

I have recommended your service to a lot of our employees in Lincoln, and I will use your service to change your wife's car in the new year. Good delivery of my CLS and on time.

Patrick


Editor Note: Patrick, no I do not think the Merc dealer in Belfast is too happy. Only this week, I received an email from another good customer that said that dealer was threatening to make warranty work hard for another of my customers, even though that is totally illegal under Block Exemption Rules. I will have to have a word with them I am waiting for MBUK to write back to me. The dealer should be more competitive. As you are a Sales Director I am sure you can more than hold your own with them. Enjoy the low-rider CLS! - Ling



Letter
Customer Letter: 725 / 1523
Darren says...
CarAnother transaction, again very smooth...

I asked Ling to offer her best price for a VW Passat Estate. The price was excellent compared to other dealers, the service was once again - excellent. No problems, very easy, much appreciated. The delivery was excellent, no questions!

Darren


Editor Note: Darren, well this car follows a Citroen Relay van and I say THANKS for the business. I always offer my best price up front, I don't play the stupid chipping games others play. Hope you are just as pleased with this car as you were with the van, talk soon! - Ling



Letter
Customer Letter: 724 / 1523
Clair says...
CarLove the car, Ling!

Great service from you, bright red makes it look like a Royal Mail car, I just need to get a uniform now. Thank you, see you in 2-year's time.

Clair


Editor Note: Pat, oooops, I mean Clair, I have included a picture of you, your cat and your new BMW 1-series, below. You will have lots of time to enjoy it, while you are on strike :) Thanks for the letter which arrived chewed, open, and 4 weeks late.
image - Ling




Letter
Customer Letter: 723 / 1523
David says...
CarI was very happy with the service I received from LINGsCARS, despite a couple of hiccups (outside Ling's control), including the car arriving with incorrect number plates. LINGsCARS dealt with everything quickly and efficiently.

I was attracted to LINGsCARS because of the two-year lease deal - just what I wanted! Delivery was very good, including Ling arranging a foreign use certificate at very short notice just 2 days after the lease began. I will, and have, recommend LINGsCARS to my friends, well done!

David


Editor Note: David, well, even though you don't like the lack of storage cubby-holes in your new Punto, and that the idiots put the wrong plates on, I'm glad you are so happy. It makes me quite proud, that even though we struggled to get everything right for you (I have kicked the supplier) you were pleased. - Ling



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The UK's FAVOURITE car leasing website
Boss: Ling Valentine MSc IoD
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I prefer email to phone - Ling
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