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Lings' car leasing customer letters
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CUSTOMER LETTERS   1523 LETTERS! More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling You are viewing page 3 of 58 - go to page:
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Customer Letter: 1488 / 1523  A bubbly, fizzy, garish website packed with more information than I have found on any website. Backed up by a personal, friendly staff. Will certainly will use Ling again. Dealer Service – EXCELLENT. David 
Editor Note:
And you had a bubbly, fizzy car, too. An Alfa 159! Powerful Lusso model with extra 17" diamond effect flat spoke alloys in Black. Nice. Hope you have a good local Alfa dealer as they can be curate's eggs. But the deal was great fun to sort out with you, thanks for kind letter! -
Ling
Customer Letter: 1487 / 1523  Excellent customer service and very competitive price for the vehicle I required. Unorthodox and refreshing approach to vehicle leasing! Well done Ling! Good dealer service on my Honda CRV delivery. Stuart
Editor Note:
Stuart, thanks so much. Glad to be unorthodox... as the TYPICAL leasing company service is quite bad. So, im my case, different is good. I treat you like adult. Happy to thought everything was great! Enjoy CRV, what a lovely car. -
Ling
Customer Letter: 1486 / 1523  From the very beginning I received nothing but excellent service. I would say that LingsCars are very professional organised and approachable – no one else can touch Ling for her deals. She is also however quite crazy!!As the car I wanted (Scirocco) was an automatic and particular colour, it had to be factory order and the wait was approx 4 months. However, I was kept informed of the progress all the way – many times I received e-mails just checking in and wishing me a good weekend etc. I would log into the website just for a laugh and to share it with colleagues at work – MAD! I still get immense pleasure from just getting in the car and I don't think, especially as this is a second car for us, that I could have afforded to buy it with this spec. I will definitely be using LingsCars again when this lease is up. However, Love the car so much – don't want to think that far ahead. Excellent dealer, car was clean, delivered when advised and very courteous service. Susan
Editor Note:
Woooo Hooo. It is great to read this stuff! Always difficult when a bespoke car is such a long lead time, but this is why I have LINGO, so the wait is painless. Progress is always passed on, even if bad news. But your car was all GOOD NEWS, Susan. Thanks so much for the business. Hope you have lovely time in the fast Scirocco! -
Ling
Customer Letter: 1485 / 1523  I've never experienced such a friendly and helpful company … I already have my mind set on a much more up-market vehicle next time, and I will, without doubt, be using LingsCars in the future. Average dealer - Dealer was ok. Lombard however forgot to set up my direct debit order then sent me a snotty letter saying I was behind with payments! If only they were as efficient as LingsCars... Rollo
Editor Note:
Well, Rollo, Lombard have now withdrawn from the market. So, we don't have to put up with that inefficiency any more. They are RBS, enough said. You are not the first customer to say this has happened. But it was sorted. I am glad you found me friendly and helpful, I do not bite :) Hahaha! Great to have you on board! -
Ling
Customer Letter: 1484 / 1523  If I knew then what I know now I would have contract hired a car from Ling years ago, its so easy and cheap! No messing about, no hard sell and a great service. From asking for a quote to having my C5 delivered to my door it couldn't have been simpler. Delivery is free and prompt. Finance was quick and information accurate. Brian
Editor Note:
Hahaha, well, it has taken me years to get to this stage... but really you had a very successful time getting a car. The C5 is lovely car. Plus, you got Sat Nav! So you won't get lost around County Durham. Thanks for being great customer, Brian! -
Ling
Customer Letter: 1483 / 1523 Brilliant! The whole process – the car – everything. I would definitely use Ling again as everything was great. Plenty of contact, simple process, quick response to e-mails and funny! Felt like I was dealing with a friend. Have recommended already and will be back! Thanks.Excellent delivery: Good service – polite, smart and delivered car on time. Thank you. Deborah
Editor Note:
Deb, that sounds good to me! You were great to deal with, we had a load of fun and you were really happy with your Fiesta and the deal. It is hard to do better than that. You are certainly a friend, now :) Thanks for recommendation! -
Ling
Customer Letter: 1482 / 1523 Hi Ling, I looked at many lease car web sites for the best deals. LingsCars was the best for my new Ford Fiesta. I love it, after all the paperwork was done a new Fiesta was on my drive - that easy. My husband was not sure about the colour (pink) but I love it, I love it. Thank you. It was delivered at the time arranged no problems. Thank you. Gillian
Editor Note:
Hahahaha, the pink colour (actually the really great Hot Magenta) will mean you keep your husband out of the car. It changes colour in sunlight! Great letter, thanks so much for being a super customer, Gillian. -
Ling
Customer Letter: 1481 / 1523  Would highly recommend LingsCars. No other dealer/ lease company could match the great deal I got from Ling. Easy, easy, easy process thanks to the Lingo website. All my questions were answered within minutes! Friendly/ funny staff – had many laughs along the way. In other words, EXCELLENT customer service. Many freebies – mainly Chinese polos! Remember confusions say “too many Chinese polos mean many trips to dentist” :o) Marie
Editor Note:
Hahahah, good job you are not a dentist, Marie. You are local to me in Gateshead, you live less than 1 mile away, so I will see you around and about in the Qashqai... and the car is made only 5 miles from us both, too! Thanks for super letter! -
Ling
Customer Letter: 1480 / 1523 LingsCars is a unique service – efficient, reliable, but fun to deal with. There is an evident focus on customer care. In my experience the proposed delivery was cut by two weeks for my convenience. This was only possible because of the hard work of the staff at Ling's company. Many, many thanks – I love my car. Excellent delivery, prompt, friendly and straight forward. Elizabeth
Editor Note:
Yes, we pulled out the stops for you, not always possible I must say. There is a limit to what I can do, unless the cars are physical in the UK when the paperwork is done. Glad you are happy bunny, Liz. Nice cars, these new Fiestas! -
Ling
Customer Letter: 1479 / 1523  Everything has been easy – applying online and using fab 'Lingo' through to delivery. Ling makes everything fun and not scary, like other kinds of businesses can be! I was worried the car wouldn't feel like 'mine' – but after a few days that feeling went – overwhelmed by joy of driving new car! Sandra
Editor Note:
Of course the Nissan Note is "yours". Yours for 3 years! Enjoy it. These are great cars, underrated really. Customers love them. Hope you have a great 3 years, and thanks so much for the kind letter, Sandra :) -
Ling
Customer Letter: 1478 / 1523 The speed and efficiency of the service provided by Ling and her team was amazing. My car was delivered within three weeks of making my initial enquiry! All queries/issues were resolved immediately via the Lingo system. My one major problem (getting insurance for a contract hire car) led to a call from an insurance broker within 1 hour of my call to Ling. Good delivery, the Fiesta was delivered clean, on time, on the day agreed. Martin
Editor Note:
Great to hear from another Fiesta customer. You are a commercial manager in a major bank, so I protect your address from idiots, Martin. Thanks for making the communication a pleasure and so happy to help sorting your insurance. My contacts are very good :) -
Ling
Customer Letter: 1477 / 1523 I found the whole process surprisingly easy and refreshingly friendly. I'm also happy that I got a good deal on my car. We loved your extra touches, especially the sweets. Delivery was excellent, very prompt and professional.
Karen
Editor Note:
Brilliant! Bourne was one of the very first towns I visited when I came to the UK 12 years ago, so I know it well. Glad everything went smoothly with the Fiesta Titanium, you have a lovely car there! See you in 3 years, Karen! -
Ling
Customer Letter: 1476 / 1523  The Audi is the third vehicle from your company. Your service and the car are both excellent.Dealer Service – TERRIBLE. The car was dropped off and left without any instruction as to what button did what and even how to start it. Michael
Editor Note:
Well, I know the answer is to turn the key, but yes, that is terrible. There is a big gap between my service and the dealer service, eh? I am really sorry about this. However, tyou continue to order cars and vans and have another 3 vehicles on order. So I guess you forgive me for the daft dealer. Continue ordering, Mike! -
Ling
Customer Letter: 1475 / 1523  Ling was very professional, a pleasure to do business with, very prompt in answering any questions. No problems at all. I will go with Ling again for my next car as she is very good. Thank you Ling. P.S. The car is great, I love it! Delivery driver messy and car not clean. Alex
Editor Note:
Well, I went beserk with the supplying dealer. They really should not allow messy drivers. Always, the problems are with dealers, eh? Thanks for comments. I remove your address as you are a policeman, for security. Hope you like the Kuga. They have been very popular new cars this year, but I have never driven one. Evening all! -
Ling
Customer Letter: 1474 / 1523  I can only say what a fantastic experience I got with Ling. The most efficient, brilliant, friendly service from Ling herself made the whole process a pleasure. The car arrived in perfect condition, so credit to the dealer, although I expect that as a minimum. Finally, I can only say to Ling, you may prefer manual gearboxes, but the DSG Automatic is FANTASTIC! All the best Ling. Stephen
Editor Note:
I have never delivered the DSG, but my Sister has ordered one of these Skoda Superb cars in China, with DSG. So, I wait to drive that car. The car is amazingly big inside and has a funny boot, eh. Hope you love it. Thanks for all the kind words, lovely to get letters like this! -
Ling
Customer Letter: 1473 / 1523  Ling makes the whole process painless not to say amusing with her amazing sense of humour!! Excellent delivery of my new Audi A3. Gill
Editor Note:
Well, you got fast delivery on that A3, so that is amazing, bear in mind many Audis have been delayed. You are a good repeat customer, always a pleasure to chat. Lhanks for coming back :) Have a great time in the A3. -
Ling
Customer Letter: 1472 / 1523 Excellent service, communication was outstanding always knew exact status of delivery process. Excellent delivery of my new Qashqai. Lisa
Editor Note:
Hey, hey, and you are an accountant, Lisa. That means you will take time to find the very best financial option for your car. So, I am so pleased you chose me :) Thanks for being a great customer and enjoy that bloody Qashqai :) -
Ling
Customer Letter: 1471 / 1523  Amazingly fast transaction, faultless professionalism. See you in two years for another. Dealer Service – EXCELLENT. True gent delivering car in pristine condition. Andrew
Editor Note:
Andrew, fantastic! How great that I am getting such nice letters from Mercedes customers, as Merc UK are trying to kill my supply of new cars. I really think that I can beat Merc at their own "quality" game. Fantastic letter, thanks. Enjoy the CLK. -
Ling
Customer Letter: 1470 / 1523 Good easy to use website, fast response to order and any queries. Had a bit of a delay on delivery but otherwise very good service. Thanks Ling! Car in good condition, delay on delivery. Susan
Editor Note:
Sue, the delay in delivery was just the volume of deliveries in the Ford network which simply meant that as usual the supplying dealers made a mess of organising dates. It drives me mad. How hard is it to arrange a date and stick to it? Apart from the final delivery, things were great and you loved your car. That's great! -
Ling
Customer Letter: 1469 / 1523  I still can't believe it only took two weeks for delivery of my new Citroen C3 Picasso. The car was delivered right to my door. The delivery man gave me the keys and paperwork and we checked the car over, all very clean and spanking new. Well done Ling, you kept me informed every step of the process. I would certainly recommend you to family and friends. Very good delivery price of £85 to my door. Lillian
Editor Note:
Whoa, let me tell everyone that the delivery "price" was because Lillian lives in Northern Ireland. So that was the cost from Stranraer, a bargain! British customers get free delivery. It was a very quick process, and that was great. It is wonderful to have customers in Northern Ireland, the people from the Free State are always mailing me, but due to Eire being a different country, I simply cannot deliver cars down there. What a shame. -
Ling
Customer Letter: 1468 / 1523 Very interesting website, could be a little easier to understand at first glance. Everything went very well and the price was unbeatable. I hope there is a discount for returning customers :o) Thanks Ling. Good delivery. Delivered on time and with friendly driver. Matthew
Editor Note:
Great! Fiestas are great cars, I am glad you love it. Unbeatable price is a good thing, eh? To have a further discount on an unbeatable price is errr... unbeatable? Enjoy the Fiesta, Matt. Sorry the website is a bit messy :) -
Ling
Customer Letter: 1466 / 1523  I had tried on numerous occasions to buy a B-Class Mercedes for my wife and new baby daughter. After going to various Mercedes dealers and them trying to sell me alternative cars or ones they had on special offer I was at my wits end!!! A work colleague recommended Ling and from the word go it was fast, efficient and so easy!! Ling and her staff keep you informed every step of the way constantly updating you on the progress.I would have no hesitation on recommending Ling and using her again in the future. Excellent service!! Thank you. Excellent delivery, delivered on time, car's functions explained. Paul
Editor Note:
Paul, yes, why do dealers try and sell you cars you don't want? Glad I once again beat the standard Mercedes service levels and at the same time got you exactly what you wanted for your family. Cheap, too. Thanks so much for the letter, I loved to read that! Why do Mercedes put so much pressure on me to stop selling their cars? -
Ling
Customer Letter: 1465 / 1523  Ling and her team were very helpful and efficient. I bought a Mercedes which I thought would be much scarier than it was on the internet. I would use Ling again. Carmel
Editor Note:
Now THIS is a scary Mercedes: Hahahaha! But you just had a C-Class, not a Monster Merc :) Glad it was lovely for you. Internet is far safer than real-life, actually. - Ling
Customer Letter: 1464 / 1523  Good service. Very Happy. Good dealer service, nice guy. Gary
Editor Note:
WoW! Gary, you live about 500m from me, amazing, and from the best music pub in the UK - the Three Tuns! So, I will definitely see you flashing around in your new C5 Tourer. These are great cars, so comfortable. Glad everything went well! -
Ling
Customer Letter: 1463 / 1523 It was very simple arranging delivery of my new Fiesta. From beginning of enquiries to delivering of car was 2 weeks. I am happy with the service I received from LingsCars. Good delivery. Stuart
Editor Note:
Stuart, that's great! Not often I can deliver THAT fast! You wanted a black car as you are a Funeral Director. Except it would be hard to fit the coffin of a cat in a Fiesta, never mind a human! Thanks for the biz, hopefully I will not need services from you soon :) -
Ling
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