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Lings' car leasing customer letters
We are LINGS you can trust us
CARS A-Z
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CUSTOMER LETTERS   1523 LETTERS! More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling Search my letters page!
Customer Letter: 669 / 1523  Great service!!! Emails answered very quickly. No bullshit. What Ling says is what Ling does!I would recommend and use again once this lease on my Vauxhall Zafira expires. Nice to deal with a person and not a machine. Martin 
Editor Note:
Well, thanks Martin. I feel like a machine, sometimes... I am so busy. Glad to hear you are pleased with my service and hope you are as pleased with the Zafira. Also nice to deal with local Mackam customer. See you in 2-years :) -
Ling
Customer Letter: 659 / 1523  Hello LingMany thanks for the Sorento, delivery person was very professional and helpful , I took your advice and tips about checking car etc. This must the easiest way for getting a new car with very little outlay. cannot recommend you highly enough, one of my colleagues at work is already tempted and is checking your site. Ahmed
Editor Note:
Wow, thanks for referring me, Omar. I am really happy to be delivering these Kias, they are great cars, there is much discussion about them taking much more market share in the future. Hope you enjoy driving it. -
Ling
Customer Letter: 650 / 1523  LingA quick note of thanks for final delivery (although I am more than happy to write a longer missal of praise for your publicity machine!). I have found the entire process of dealing with you seamless and un-traumatic. I might even go so far as to say I trust you; a first for me and my relationship with the automotive industry! I will most certainly come back to you for my next car if I go with PCH. And I will know to order well in advance. Mark
Editor Note:
Mark, I am always hungry for my publicity machine, and I would welcome a missile of praise :). These BMWs were a bit slow, factory order. But they were dead cheap and a new model, so glad you like it. -
Ling
Customer Letter: 640 / 1523  Megane CC turned up safely and when promised! It looks fab - many thanks for the excellent service - keep up the hard work. David
Editor Note:
Wow, David. You are a VERY good customer. As well as this Megane CC, you have taken a Vauxhall Vectra, an Audi A4 Avant, a Jaguar X-Type, a Land Rover Freelander, two Renault Meganes, another Megane CC and a Ford Focus! Your company has won so many awards, including from the Queen! It is a pleasure to deal with you. I must do something right :) -
Ling
Customer Letter: 629 / 1523  I am a multi-car user ALL PROVIDED BY LING! Ling's prices are good and her levels of service are even better. Communications via email, letter or phone are all very good. Strangely, Ling also has a sense of humour. Many thanks, Ling. Keep those prices low and service levels high. Excellent delivery of my BMW 320i Coupe, good communication on delivery, car was immaculate. David
Editor Note:
David :) You are a bloody nit wit! Why is it surprising that I have a sense of humour? Are you comparing me to Chairman Mao, or to your local Chinese takeaway??? :) As you say, you have other cars from me... you are also local! I love local business customers. I will be along for my free shopping, soon... in a Transit van! -
Ling
Customer Letter: 623 / 1523 The attention to detail and service that we received from Ling was excellent and it was a pleasure to deal with her. That's why we have already ordered a second car (Nissan Qashqai) from Ling. Delivery of the Zafira was very good, but the alloy wheels were dirty. Graeme
Editor Note:
Graeme, I chased up your dirty alloy wheel problem, and the supplier said the weather was bad that day and they apologise. It was driven from quite a distance away. They car-washed the Zafira, they said, but the car wash did not have a wheel-scrubber. Whatever, a small problem and it is good to deal with you again. The Nissan Qashqai is on order, the Mackams are working flat out to build it! It is made locally to you :) Below is a pic of one of your other vehicles. If anyone needs data destruction in the North of England, visit Shredderman. -
Ling
Customer Letter: 607 / 1523  I found that Ling has been a very helpful person to deal with, I felt as if I was her most important customer. As a customer service manager myself, I know how good the quality of her service is. Well done with my new Audi Q7! Paul
Editor Note:
Paul, well, you got your car at last. The waiting time is 16 weeks for these Q7 beasts, so thanks for being so patient. You work for SafeStyle UK, so it's only a shame I cannot match your "BOGOF" Buy One Get One Free window offer :) -
Ling
Customer Letter: 592 / 1523 Ling, The Vauxhall Zafira arrived with 250 on the clock and I was given a very good demonstration by the Vauxhall chap. Thank you very much for all your hard work on getting this car to me.
Darrell
Editor Note:
Hey, no problem, Darrell! My Vauxhall supplier is in the Midlands, so they probably had a nose bleed delivering the car to South Shields, hahaha. Enjoy it, any problems with it, talk to a Vauxhall dealer. As you a senior IT engineer, I appreciate that you enjoyed using my web service :) -
Ling
Customer Letter: 588 / 1523  Ling is the King, The rest are all dead, Thanks very much, For my 350Z! Andrew
Editor Note:
Andrew, what a wonderful poem, you are a true artist. I am sure I will see you zooming around locally as you are only 15 miles away from me -
Ling
Customer Letter: 580 / 1523 This must be the best way to get a car, just pick your price and your car off Ling's website and let Ling do the rest! Even me, a stupid farmer, can manage that! Delivery was excellent.The best thing was that when I needed to speak to someone, I spoke to Ling herself and not some answering machine. Yes, she is crackers. Brian
Editor Note:
Brian, hehehe so, I am crackers and you are stupid - what a team, eh? Not so stupid, though... you got the cheapest 4x4 for your farm and in the colour you wanted and on the date you wanted. That's all that matters eh? Nice to deal with someone who will be using the 4x4 properly (for sheep and cows and stuff) and not some WAG, hehehe. These Kia Sorentos are proper, good, full-size 4x4 SUVs. Plus, EU subsidies are paying the rentals - you can't lose :) -
Ling
Customer Letter: 579 / 1523  Ling,Thank you so much for arranging this contract hire for me. This is the first time I've gone down this route (as far as cars are concerned) and to me, it makes nothing but absolute financial sense. I don't know why more people don't use this method when it comes to running a new car. I know I gave you something of a headache with the specifications of the Octavia VRS Estate I wanted (which I know are like hen's teeth to find). When the dealer's low-loader delivered the exact car I had asked for (and I mean in every single detail) I was speechless. Sadly we have come to expect substandard service in this ("couldn't give a damn") country. Crap customer service has become the norm. Your level of service, expertise and professionalism stands out like beacon against every other comparable company in your field and I personally would go no further than Ling's Cars in the future. I'm more than happy to recommend you to any sensible person who is looking to run a new car at almost half the cost of buying. David
Editor Note:
Well, my God, what a letter! David, hehehe, if every customer wrote a letter like this I would be very pleased! Also, you are only 20 miles from me, so maybe I see you around in your fast Skoda VRS. I look forward to helping you again with another car... but what a standard I have to live up to, eh? -
Ling
Customer Letter: 577 / 1523  Having just got my second new car through Ling, I would say I am extremely impressed with the excellent service. She is no-nonsense and straight talking unlike some other companies I contacted.I recommend Ling to my customers and friends. Having one car taken away and being delivered another, was very smooth. Excellent delivery driver. Karen
Editor Note:
Hello, Karen! You are a long-term customer and I always like to deal with pubs as it is very convenient to call in for a drink, hehehe. You swapped a Citroen Picasso for a Mazda 3, wow, so different. I wonder which you prefer? See you in Darlington, sometime. I will have a Bailey's... -
Ling
Customer Letter: 570 / 1523 Hi LingMy new BMW 320i Coupe arrived yesterday which was 10 days earlier than you'd initially anticipated. This is the first time I have leased a car and have to say that any doubts I had about the process disappeared once I'd visited your web site (what a hive of information + some bonus dodgy gags!). Your responses to the few questions I had were super-quick and you can bet I'll be back in 2 years. Cheers! Steve
Editor Note:
Hehehe, well - you don't get the dodgy gags from Fawdington BMW, the local expensive dealer, eh? These BMW Coupes were so cheap, I have had a few people ordering two cars, his and hers! I was not sure about the delivery time as these were a brand-new model, so I was pessimistic about delivery. It is nice when it happens faster than you think it will :). It's good that your first time as a leasing virgin was so rewarding, hehehe -
Ling
Customer Letter: 568 / 1523 Excellent! I would recommend you, definitely. Great fast service and regularly kept up to date. Denise
Editor Note:
Thanks for the letter, Denise. Zafira is excellent car, especially for family tours of the Lake District. Have fun driving it around, with your family. -
Ling
Customer Letter: 564 / 1523  It was an absolute pleasure to deal with Ling. She was straight to the point and extremely quick with her responses to my questions. My Mazda MX5 was delivered exactly on time. Ben
Editor Note:
Here we go, here's another customer who disagrees with Mazda UK trying to illegally terminate my supply by pressurising my suppliers. They really should stop this bullying, huh? Ben, it is ironic that as a Roofing Contract Supervisor, you choose a car without a roof! Hahahah. I play ping-pong in a club close to you, in Cramlington! Maybe I will see you zoom, zooming around. -
Ling
Customer Letter: 563 / 1523 You were a breath of fresh air. Such a pleasure doing business with someone who adds fun into her work, very efficient but with a wicked personality, thanks Ling! Car arrived very dirty. Jason
Editor Note:
Jason, well first let me say that these Zafiras came from the Midlands, so it had a long way to travel on a very miserable day. Unlike God, I cannot change the weather. I am sure after a quick rinse, your car was clean again. I must say; this "dirty new car" syndrome is the biggest complaint against my service, it is human nature to mention it, but it is very trivial as the cars are designed to get dirty :). Really not much I can do about this, in bad weather. But thanks for your letter, you were a lovely onion to deal with, Jason. And actually, so local. This is Washington, Tyne and Wear... not Washington, DC! -
Ling
Customer Letter: 558 / 1523  Great service, prompt, efficient, great pricing. Turned up bang on time. Robin
Editor Note:
What else to say, Richard? Except that I made you a nice extra number plate for your trailer or caravan or whatever small plastic box English people take with them and live in. Again, local customer ... with an office right next to my bank! How convenient :) -
Ling
Customer Letter: 551 / 1523   Very helpful - prompt and detailed info in response to questions. Excellent delivery, very helpful delivery driver. Thanks very much for BMW 320. Richard
Editor Note:
Hey, Richard, I will soon be moving to an office very close to you, just a few streets away! You are right next to my bank, Barclays. I often see your car parked there. This is the second car of two, the other is the new Toyota Avensis. Great to have such a local customer. -
Ling
Customer Letter: 546 / 1523 Great company to deal with. Nothing is a trouble. Excellent person (Ling) and excellent service. The car... I think it was a new Mazda MX-5... I have not seen it at all since my father took it out for a spin. I am sure he has fallen in love again! Good job he left me the keys for the Ford Focus or I would have been back on the bus. The Mazda was delivered on time, to the right address. Excellent! Simon
Editor Note:
Simon, hehehe, your dad is quite sensible to swap his Focus for a Mazda MX5! Just make sure your mum does not see him getting all the admiring glances from the girls :) Nothing wrong with being on the bus - I am often on my own London bus! You are very good repeating customers, as we write this I am sorting out another car for your dad. -
Ling
Customer Letter: 528 / 1523  "Ling, I cannot fault the service.You should be proud of what you do! My Mitsubishi L200 is just fabulous. Every time I emailed I received a response in minutes. You even put up with me changing my mind a couple of times. YOU ROCK!!! See you in two years." Jane
Editor Note:
Hahaha, Jane, it is OK to change your mind! You are woman :). As long as it is before I have ordered the car. I hear you have been parading the L200 up and down the seafront at Whitley Bay, that is cool. Enjoy it, thanks for sweet comments and please wave to all my Chinese friends cockle-picking on the beach -
Ling
Customer Letter: 527 / 1523  "Great price, great communication, great car. Ling comes highly recommended, I will definitely be getting my next car from her. Fast delivery, very professional service." Jonathan
Editor Note:
Jonathan, we are so similar. When I looked at your business, I saw you simply provide a good, honest, simple service - that works. Anyone in North Yorkshire with computer problems should call you, you will be there in new, fast Skoda Fabia VRS in about 25 seconds! -
Ling
Customer Letter: 524 / 1523 "A painless, quick deal with excellent communications from start to finish. All aspects were carried out with 100% efficiency, even down to the delivery driver.I note your comments on Mazda withdrawing their support and suggest they contact your customers to find out why so many people prefer to deal with you direct (I doubt if I would be driving the MX-5 if I was not aware of your web site). The car was delivered excellently, the delivery driver was super friendly - explaining everything." Colin
Editor Note:
Colin, so ironic you talk about Mazda, as it was your own damn idiot local dealer called Hodgsons Mazda who complained to Mazda UK to get me blacklisted on their illegal and restrictive cartel supply system. It is ironic because you will probably take your car to them for parts and service... so they will profit from me supplying you a Mazda! They are quite stupid, eh? The more Mazdas around, the better for them, they should be pleased with me - not upset :) Thanks for your support -
Ling
Customer Letter: 506 / 1523  "Excellent service from start to finish, you simply WILL NOT get this service if you deal with any other contract hire company. Great service, excellent delivery, car arrived on time." Keith
Editor Note:
Ho, ho, ho, another local customer! Hello Keith! I have never met you but you sound lovely and I am so pleased I saved you a fortune on your Octavia. This was a damn fast 170bhp VRS model and is a real rocket car for a 1.6 Golf price. Howay the toon! Hehehe, I can do the local accent, eh? All I need now is 28 pints of lager, a fake fire engine and a fight on the Quayside -
Ling
Customer Letter: 495 / 1523 "This is my first personal contract hire car and it couldn't have been any easier, Ling was always there to help with any questions I had. It was first-class service all the way. It's a shame most other companies are not as good as LINGsCARS, I can't praise her enough. Terrible service from the Mazda dealer delivering my car." Gary
Editor Note:
Hmmm, Gary, I know the dealer did not do a good job. I am having terrible problems with Mazda UK and I operate on a blacklist due to my outspoken criticism of them in the past. What can I do? We are supposed to accept this terrible service (your words) without complaint. I am terribly frustrated by this. Their view seems to be that the dealers are more important than the customers, which is totally wrong I think. Apologies, but glad the rest of my service was worth your kind words -
Ling
Customer Letter: 494 / 1523  "This is the second car I've organised through Ling and again it's been a pleasure. No stress, friendly communication. The transaction was as easy as buying a loaf of bread!! I would always speak to Ling before pricing elsewhere. My C2 Code is fab." Elaine
Editor Note:
Elaine, so glad you chose to replace 1st car with another from me. It shows I am doing things right. You do a very low mileage, so I was able to reduce your rate even further. Talk again in 2-years, look forward to seeing what you want to swap into, then -
Ling
Search my letters page!
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