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Many customer letters contain really funny stuff. It’s unusual to receive a very dry one. However, I publish them all. Here is a letter from Sue Willmott. It was sent to me quite a while ago!
Editor Note: From a Royal Mail manager this is praise indeed, as I know you battle to improve your own service. So you appreciate some of the difficulties 🙂 Glad you were impressed getting the new Fiesta. Thanks! – Ling