Visit my full letters page click here
I always ask my customers if they have comments about getting their new car. Really, I am looking for criticisms (so I can improve my service). However, customers like Elizabeth Pepper show that it is hard to generate real criticism. I can only improve if I know if anything is wrong. So, no thanks to Elizabeth Pepper 🙂
Thank you very much for supplying our new Honda Civic. We couldn’t have asked for a better deal with great service. We will certainly be back in 3 years time for another. Good delivery service, although 65 miles on the clock for delivery.
Editor Note: Elizabeth, thanks for letter. 65 miles is nothing, often cars in a showroom have that mileage. Miles will be adjusted if you go over the allowance, at the end. Glad you were pleased with my service. Cheers! – Ling