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Lings' car leasing customer letters
We are LINGS you can trust us
CARS A-Z
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CUSTOMER LETTERS   1523 LETTERS! More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling Search my letters page!
Customer Letter: 549 / 1523  The whole process went perfectly from start to finish, we couldn't have asked for better service! Ling's customer service is impeccable and she deserves praise. Good, prompt delivery and friendly service. Our new car is perfect and just what we wanted. Thanks very much. Andrew 
Editor Note:
Wah! Another IT manager. Andrew, this is spooky, as my friend who runs my web server has the same name, the same girlfriend name and is also an IT Manager. How weird is that? You had the cheapest Zafira in the UK, I hope you are dead happy with it. Thanks for being a perfect customer ...and once again I am honoured to have the praise from an Information Technology professional. -
Ling
Customer Letter: 541 / 1523 "A great, easy (and fun) to use service! It's good to have a name/face to deal with from start to finish and not feel as if you are just a number. Punctual and polite delivery. But best of all... cheap cars!! Thanks, Ling. " Quentin
Editor Note:
Quentin, you were such a funny onion, really great to deal with. I still don't know what you or your company Jack Morton Worldwide does, "Experiential Marketing" - hmmmmm. Maybe one day I will learn, but it sounds cool. Glad you like MY marketing! Best of all you have a brand new - cheap - Zafira to do it in :) -
Ling
Customer Letter: 536 / 1523 "Great service offered from an extraordinary woman. Will definitely use Ling again when the current car is due for return. Excellent delivery, great service, no problems." Kevin
Editor Note:
Wow, what an endorsement. Yet another Zafira customer enjoying the cheapest priced new Zafiras in the world. Kevin, thanks for being so lovely to talk to, it makes me so happy to have professionals like you giving me praise :) -
Ling
Customer Letter: 533 / 1523  "Excellent friendly and efficient service. Very helpful, brilliant prices. Definitely use Ling again when our Nissan Navara lease is due for renewal, I have already recommended Ling to friends. Thanks for the Navara." Stephen
Editor Note:
Yow! Yet another IT professional! I am so pleased my website and service attracts so many IT experts :) Thanks Stephen, you were such a fun customer. Speak soon! -
Ling
Customer Letter: 530 / 1523 "Dear LingI have used PCH for several years. I would recommend you to anyone. You delivered the right model and colour on the day I requested, all done by a very pleasant man. Excellent. You answered all my emails promptly. There were no hidden charges. I am pleased with my choice of family car and only hope the collection company provide the same high standard of service in a couple of years. Thank you very much - even for the free number plate for my trailer!" Alison
Editor Note:
Alison, I must say I am surprised that as a centre manager for Dyslexia Action, I have not had to correct your hand-written letter at all. Well done :) On serious note, the Zafiras have been so popular lately - and so cheap! I have delivered dozens!!! Very good cars, eh? -
Ling
Customer Letter: 529 / 1523  "From start to finish, the experience was professional and fun! I felt that I received personal service (you did - Ling) and was given all the information I required to make the best choice for me. Many thanks." Kairen
Editor Note:
Well, you were wonderful customer, Kairen. So nice to deal with. Nissan Note is a very cheap and fun car at these prices, hope I saved you a fortune! -
Ling
Customer Letter: 523 / 1523  "Ling, just a short note to say thank you for arranging my first lease car and making the whole process completely painless. The car arrived first thing on Monday morning (after a slight hiccup on Friday) and was just as I ordered.Please rest assured that I will be recommending you to all of my colleagues in the future and I will definitely be back in two years for a new car. Once again many thanks." Gary
Editor Note:
Well, here we go! Another accountant! I seem to just get LOADS of customers who are accountants! So nice to deal with you Gary, you were a lovely one. Your car was delayed by one day, but these things happen sometimes. Glad you are so happy -
Ling
Customer Letter: 522 / 1523  "I found Ling very easy to deal with and I received my wonderful new car very speedily with no problems at all. Thanks very much - I have recommended you to everyone I know." Jayne
Editor Note:
Jayne, how wierd! This is the second SAAB convertible I have supplied to a female financial adviser, recently. Hope the summer is glorious, you should wear plenty of cream on your nose - noses burn so easily in convertible cars! -
Ling
Customer Letter: 520 / 1523  "Fast and friendly service.Minimum of fuss. Strange candies (but I like some of them). Delivery on time, well organised, excellent!" Noeleen
Editor Note:
Noeleen, yes, this is the SECOND car you have had from me, and you still have your first - a Nissan X-Trail. I can just imagine you driving around Bedfordshire with the roof down and the strange Bedfordshire smell of bricks in the air! Hope you really enjoy the Mazda MX-5, come back soon! -
Ling
Customer Letter: 512 / 1523  "Although at times it seemed that I was never going to get my Citroen C2 (probably my own impatience), all in all a VERY good service. Would recommend Ling all day long, especially her prices - it's much cheaper than buying. On delivery day, my new car was waiting for me when I got to work - GREAT!" Gulen
Editor Note:
Gulen, you were not mistaken - your car did take longer than it should have. Reason? The bloody French. There was a strike at the factory! Bloody communists! Hehehe. What could I do? Here is what Citroen UK say, in an internal memo I sneaked... it is funny as hell (unless you are waiting for your car): Internal Citroen UK Memo: ...(lists of chassis numbers - Ling)... "...As the above information is about as much use as a chocolate teapot (!!!) I will try and explain a little further... C2 and C3 (production - Ling) were originally delayed due to a factory strike. At first Paris so very kindly forgot to mention the strike (to Citroen UK - Ling) this threw out our computer systems and meant we were provided with inaccurate hand-over dates (from Citroen France to Citroen UK - Ling) and we were unaware of the inaccuracies. As a result some of the inaccurate dates were relayed to dealers. So; this is probably your first source of disinformation. Second, and most unlike the French (hehehe - Ling), another company - this time the one who provide the seats - went on strike. Hence delay number 2 and yet more confusion. The vehicles are most likely built, at least the majority, but they have not yet been assigned chassis as they have no seats!!! The good news is the seat company are no longer on strike. What would be really helpful to you now would be for me to provide a date when they will be with you, but unfortunately, we just do not know!! I have spoken to the supply manager responsible for C2 and he is unsure of how they are arranging the fitting of the seats to the cars i.e. what order they will be completed. The only communication from the factory is they'll be up to speed by the end of the month. In best case scenario, as you have been given the first chassis, the rest should all follow relatively quickly, but we just do not know. The vehicles will not be with you for week beginning 13th as they will be hitting Calais first and then start their journey. When they will hit Calais is anybody's guess. I know in total this e-mail has not been much help but we just can't accurately predict a delivery date for these vehicles as yet. Hopefully, in a week or so, the situation will become clearer and then we may be of more use!!"Hope you can see that when even the bloody factory or importer has no clue what is happening, sometimes I am slightly out of control on deliveries. You must be philosophical! These are only cars. No-one dies, it is not life and death. These are only metal boxes with wheels! So chill (as you did, Gulen - good boy!)... - Ling
Customer Letter: 511 / 1523 "Great service and made me laugh. What more could you ask for?" Colin
Editor Note:
A longer bloody letter, Colin??? Hehehe. -
Ling
Customer Letter: 498 / 1523  "Ling, I enjoyed the whole process, from your lovely website, to the instant response emails. Even though I ended up with a larger engine than my original quote, I only had to wait 2 weeks and my brand new shiny Verso is now on the driveway. Marvellous. The delivery was splendid, the car arrived early!" Alan
Editor Note:
You work for a large multinational financial institution, Alan. Since you have had your Verso, I have had many enquiries and some proposals from the same email domain. So - thanks! Hope you are having a good time with the Verso, everyone who takes one of these cars is SO pleased! -
Ling
Customer Letter: 485 / 1523 "Ling! Many thanks for organising the Citroen C2. It turned up at 8am (as promised) from the other end of the country, delivered by a very helpful man. He took me through all aspects and operations of the car.It is black with full tan leather. Looks really smart and everyone thinks £145 per month is a great deal. Two weeks down the line, I know of three other people who have gone to your site for a car already." Mark
Editor Note:
Wow, you got your car just before the bloody Frenchies went on strike at Aulnay and stopped production of the C2. Communists, probably! It is back online, now, and these full leather versions have been good sellers, great value. Always thankful for recommendations :) Glad the delivery guy got you out of bed, you youngsters are so damn lazy! -
Ling
Customer Letter: 475 / 1523  "Top website, top service, I would recommend to everyone. This is the easiest way to rent a car. Long live Ling!" Michael
Editor Note:
Michael, you write short and sweet letter, just like your short and sweet Mini Cooper! Thanks for being such an easy customer to handle, and thanks for waiting patiently while they built your Mini -
Ling
Customer Letter: 474 / 1523 "Having been let down by two other leasing companies, I turned to Ling in a state of minor panic! With a really tight deadline, Ling not only delivered as promised but she made the whole experience a pleasure. There were no non-returned calls, no emails into black holes, just a responsive service with a great end product. As we are a small company, this type of service is so important - totally recommended 100%. The car was delivered on time, to the minute, friendly driver, clean car." Lon
Editor Note:
Lon, glad to be able to rescue your situation. I often wonder why most other companies are so bad at communication... dunno, really. But they are. It is not the rocket science, is it? -
Ling
Customer Letter: 472 / 1523  "Thank you! Top class service. Personal and speedy. Excellent car delivery!" Maurice
Editor Note:
Bloody short and sweet letter, but that is kind as it saves me typing, hehehehe. Enjoy X-Trail, cheap big car, Maurice! -
Ling
Customer Letter: 469 / 1523 Your only challenge will be retaining all the above ingredients for success as you grow, which you surely will (whilst eating dragons for breakfast)!?! David
Editor Note:
Well, thanks for all the bullet points, I will try to live up to them, David. I am aiming for a web 2.0 interface and I am currently building this which will enable me to double productivity. It's tough to increase business and retain control, but I am managing - just! -
Ling
Customer Letter: 452 / 1523 "Thanks Ling for leasing us a superb car! The process was made simple by constant communication and friendly approach. Extremely competitive prices and excellent customer care. Wish you all the best for the future." Rachel
Editor Note:
Zoom, zoom, zoom! Hope you are enjoying your new Mazda MX-5. What a lovely letter, thanks Rachel! -
Ling
Customer Letter: 443 / 1523 "Thanks for you excellent customer service and very competitive price on my new Mazda MX-5. Excellent delivery." Tina
Editor Note:
Tina, your order was one of the smoothest and simplest I had all year. Your parerwork was fantastic, perhaps you could teach some other customers how to write in English, not Swahili :))) Enjoy MX-5 -
Ling
Customer Letter: 437 / 1523  "I emailed at least 20 leasing companies. LINGsCARS was the first one to reply of the three that bothered. A very efficient service, always keeping me up to date and replying to any queries and questions within 24 hours. Competitive prices and a sense of humour. Seat Toledo delivered within 3-weeks. Would recommend to anyone. Only fly in the ointment was that my car's warranty and breakdown info was missing on delivery." Martin
Editor Note:
24 Hours! Wow, 24 minutes more like :) ...yes Martin, this bloody dealer has now delivered two cars without the service books. These have followed in the post. But it is not good enough and I have terminated them. There are plenty more dealers in the UK begging for my business. Glad you like the 140bhp fast car, and fast service :) -
Ling
Customer Letter: 436 / 1523 "The car is great, delivery was good; friendly and prompt - early in fact. I got all that I requested in my Zafira ie. make, model, colour, engine size etc BUT why such a high initial payment? Other than that, fab service, thanks." Stephen
Editor Note:
Hmmm, Stephen, I must say I am not sure what you mean by "such a high initial payment". Your Vauxhall Zafira was on my standard payment terms, that's 3 x monthly rentals as an initial payment up front. It's simply the way this works. The finance companies want a small comfort up front and that's what I charge. It is industry-standard. But I'm glad you were happy, that's great! -
Ling
Customer Letter: 434 / 1523  "Dear LingThanks for all your help. Your service is speedy, accurate and just excellent. Delivery was excellent, my new RX-8 was clean and dead on time. I have already recommended LINGsCARS and will continue to do so. Thanks again." Aldo
Editor Note:
I know you are top salesperson yourself, Aldo, so you appreciate my service. Thanks. Glad to provide such a sexy car to such a nice guy -
Ling
Customer Letter: 431 / 1523  "I have been a customer of Ling's for over 7 years and have had in excess of 20 cars from her now, this time I had a Citroen Picasso. I can only say one thing:THANK GOD CHINA KICKED HER OUT!!!" Geoff
Editor Note:
Hehehe, Geoff you are quite a funny onion. Yes, you have had lots of cars for your staff and yourself - I quickly say that you do not rent out cars from me on the daily rental. Keep it up! -
Ling
Customer Letter: 427 / 1523 "I have never leased a car before and I was quite sceptical, but my new MX-5 was delivered very quickly. About 7-10 days from my first enquiry which only gave me a short time to sort it all out. The service from Ling is excellent, the value is excellent and the car is excellent.I just need some sunshine now, so I can get the roof down - thanks Ling!" David
Editor Note:
At just £159.99 per month plus VAT, these MX5s are the cheapest they have EVER been. Plus it's the brand new model. That is less than you would pay for a mortgage on a garden shed in Camberley, David! Sunshine will increase with global warming, don't worry. Convertibles will soon be more popular, hehe. Sorry it all happened so fast, but that's what most people want. I'll drag your next car out a bit, eh? :) -
Ling
Customer Letter: 424 / 1523  "My Skoda Fabia is brilliant and great advertising for my "Pink Frog Cleaning Company". Thanks, Ling, for being helpful, efficient and a really good person to deal with - I will certainly use you again! Delivery of my car was excellent - a very reliable service." Pamela
Editor Note:
Wow, that Fabia must look quite cute with a big pink frog on the roof! Frog is actually delicious, I always eat frog in China. Great on the bbq, but they are never pink. Enjoy bloody VW Polo-in-drag, Pam! -
Ling
Search my letters page!
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