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Lings' car leasing customer letters

Contract hire cars from Ling Valentine, LINGsCARS is the UK's favourite car leasing website - On 2016 I leased over £85 million in cars! (RRP)

I live inside my car leasing website all day Monday to Friday 9am-6pm. I lease the cheapest PCP and contract hire cars in the UK! - I am Ling, accept no substitutes

UK's car leasing queen Ling Valentine

Ling Valentine, UK's car leasing queen

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CUSTOMER LETTERS

Customer car leasing letters    shout about 1350 customer letters!    Customer car leasing letters
1524 LETTERS!
More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling


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Letter
Customer Letter: 1536 / 1524
Gerard says...
This is the second time I leased a car from Lings. As 2 years ago: Excellent service from initial contact to final delivery of my new Citroen C3 Picasso. Can't fault anything as hard as I may try. Contact via e-mail web system is super-duper quick. Try for yourself you will not be disappointed. And I love my new car!

Gerard Visser


Editor Note: Hehehehe, great. A super repeating customer! Glad to see you back Gerard. As you are a nurse, you can comment on good treatment. :) Thanks! - Ling



Letter
Customer Letter: 1530 / 1524
Stephen says...
 Ling and her team were good to work with, even if a little 'loco' at times! I was pleased that the whole process was pain-free and uncomplicated. LingsCars did “just what it said on the box” and I liked the informal way of doing business. I will go back to them next time, for certain. My XC90 arrived on time. Dealer gave full overview of car details.

Stephen Lansley


Editor Note: We, here in Acapulco (or Gateshead) we tend to be a bit "loco". :) It is the air. ... Happy you are 100% hapy, Stephen, and as you are a European Marketing Manager I appreciate your comments. Go enjoy the big 4x4, snow will come soon :) - Ling



Letter
Customer Letter: 1528 / 1524
Sarah says...
 Excellent service, everything was very easy and straightforward. Also the best price on a Fiesta. Lots of people didn't believe how little I am paying. Dealer Service – Excellent – Excellent service, very friendly delivery.

Sarah Coupe


Editor Note: Yes, you got a really cheap car, Sarah. Glad you loved the service. You are a PR consultancy, so start shouting about me, hahaha! - Ling



Letter
Customer Letter: 1522 / 1524
Neil says...
 First of all, I have to say that the service from Ling is 1000% better than my own response time – sorry for the delay! The service is excellent, the Citroen C5 is great, running really well and I wouldn't hesitate to recommend Ling to anyone – In fact, I already have!! Looking forward to receiving my commission if they sign! Excellent dealer, good service, quality and communication.

Neil Coleman


Editor Note: Hahaha, no problem with the delay, good that these letters come in staggered manner :) If you recommend a friend, of course I pay a bribe - oooops, "commission" :) Enjoy the C5, you were lovely to chat to. - Ling



Letter
Customer Letter: 1518 / 1524
Ashley says...
 I am extremely pleased with my car and it couldn't have been easier to get it! The website is simple to use, the customer care is excellent and I felt looked after throughout. Dealer Service – Excellent – Arrived as expected. Thanks.

Ashley Russell


Editor Note: Ashley!!!! Wow, you are a fantastic customer and brilliant to know your partner has a Nissan Qashqai, too (from me). Your advantage is getting your top off, hahaha! What a great car these Eos's are. Nice VW badge, too. Pleased you are happy bunny. - Ling



Letter
Customer Letter: 1517 / 1524
Patrick says...
 Well done Ling! A very good service supplying new Astra. Please send more gifts! Xxx.

Patrick Mcdonnell


Editor Note: Well done Patrick! A very short letter. Please say more in future! Xxx - Ling



Letter
Customer Letter: 1516 / 1524
Marie says...
 Ling and Guy offer a great service, backed up by honesty and integrity. My car was delivered as agreed and in good order. I would recommend this service to all. I love the website as well – completely mad!! Dealer Service – Good – Only gripe was dirty car on delivery.

Marie Richards


Editor Note: Marie, thanks so much for the comments, you are really kind. Hope you are loving the Fiesta. So great to deal with you. I kick the dealer in the ass for dirty car, but they blame rain on the way, so sorry. - Ling



Letter
Customer Letter: 1513 / 1524
Peter says...
 Thanks to your efforts and efficient ways of working I was able to have my car delivered on the exact day I required it, a mere 2 weeks after ordering it. Well done! Between returning my company car and going on holiday I had only 1 day on which I would be able to be at home to receive the car and I'm grateful that you were able to arrange this in such a short space of time. I'd certainly use your services again and I'm already recommending you to friends (but I'm a rubbish salesman so don't expect anything!).

Anyway, I'm already thinking of which car to order from you when my contract expires in 2013. Do you have any plans to start offering Chinese made cars?

Peter Archbold


Editor Note: Pete, I would love to start offering Chinese cars :) I think Volvos just about qualify now... Geely have bought them it seems. Glad you are happy bunny. I don't quite have the prices for 2013 yet :))) Let me know how you get on with the C4! - Ling



Letter
Customer Letter: 1502 / 1524
Dave says...
 Such is the amount of information on the website, accompanied with seemingly genuine testimonials, a feeling of transparency and trust develops which makes it really easy to go ahead and place an order. A welcome refreshing change from dealing with lease/finance companies and the ever present feeling of distrust that it entails. Excellent dealer service – As expected.

Dave Thompson


Editor Note: Yes Dave, ahem, SEEMINGLY GENUINE testimonials, like this one, eh? Hahahahaha, you are funny onion! You think I make thousands of letters up? Glat to get away from the distrust you have felt with other leasing companies. Have a lovely time in great new Fiesta Titanium! - Ling



Letter
Customer Letter: 1501 / 1524
Peter says...
 I wouldn't go anywhere else for my lease car. This is my second time to lease a car from Ling and I'm sure it wont be the last. Together with excellent service she also gave me excellent Chinese sweeties (actually edible this time round) and some Chinese money to spend when I was in Beijing.

Dealer Service – Good – No problems.

Peter Young


Editor Note: Brilliant! Always happy to have repeat customers, Pete. You rip all my Chinese money from me, but thank goodness you keep ordering cars. Glad you could eat the sweets, I tend to treat customers better on their second car :) Enjoy the Mazda 2! - Ling



Letter
Customer Letter: 1499 / 1524
Angela says...
 I cannot praise LINGsCARS.com highly enough for her efficient and professional service. I had originally seen Ling on Dragons Den and originally was concerned that all the transaction was carried out by e-mail but I need not have worried as Ling and her staff kept me fully advised from beginning to end of my Audi A5 Coupe order. From my first enquiry there service was second to none offering me several alternatives until finally I came to a decision and from then on I was kept fully informed of all stages of the order. Nothing was too much trouble and the whole transaction went through so smoothly without any stress to myself and the end result was a very happy customer. I would strongly recommend Ling to all my family and friends and I like to think that I can contact them at any time if I had a query. I think of Ling and her staff as friends and would not hesitate to use the company again. You will not be disappointed with LINGsCARS.

Angela Brady


Editor Note: Angie, that's brilliant! So pleased you are happy. As you deal with your own customers every day, glad you recognise my service. Thanks so much. Have a great time in the A5 Coupe - a lovely car! - Ling



Letter
Customer Letter: 1498 / 1524
Stephen says...
 I wanted to write to you with some feedback now that we have had our Qashqai+2 for a couple of months. What an experience - not what we were expecting from a car leasing company - so much more of a fun experience ordering and keeping up to date with progress on delivery - well done Ling for communicating with your customers so well! It makes a great change to deal with someone who talks straight - shockingly straight at times!... But we felt that even though the car arrived later than we hoped, you were doing everything you could to get it sorted and that was really appreciated!

In a World of automated and boring email interactions it was a refreshing change to experience Lingo, so "fanks vedy mush Ling!!"

Stephen Moore


Editor Note: Wow!! Thanks so much for comment Steve! These cars have been taking ages as the factory in Sunderland have been very busy, but they are great cars! Hope you have a super time in your new 7-seater! Really nice to get a brilliant note like this, what a surprise on a busy post-bank holiday morning :) Glad you liked the chat, I enjoyed it - it is great to have happy customers! - Ling



Letter
Customer Letter: 1496 / 1524
Paula says...
 I received excellent customer service from LINGsCARS and would recommend Ling to others. I was kept fully informed during the whole process and I am now really enjoying my new Nissan Qashqai. Excellent delivery; my new car arrived exactly on time, as promised.

Paula Treadaway


Editor Note: Paula, thanks so much for the letter. I withhold your address as you are a headteacher and I don't want your pupils tormenting you :) I used to live very close to Barnet. Was great chatting to you, and have you mark my homework. Enjoy the Qashqai! - Ling



Letter
Customer Letter: 1493 / 1524
Angie says...
 Dear Ling

I just wanted to say a big thank you to you and your team for your excellent and efficient service in the lease of My A5 Audi Coupe. So far I am very pleased with it and a big thank you for sending my number plates (for my new personal reg number), they were perfect, even with my company name! How personal is that?

In the future when business improves I may look to lease a small run about vehicle for the office and I would not hesitate to contact LINGsCARS to arrange this for me. You have been a joy to deal with, many companies could learn a lot from you.

Thank you again!

Angie Brady


Editor Note: Angie, how great to get this letter from you. That A5 Coupe is a brill car, even has the new STOP START on it. The extra reg plates for your private number are free and I am only too happy to give these when cars are new, as it can be difficult to get plates made these days. What a great time we had chatting about your car, hope you love it! Vroom, vroom, fast and sexy. Team has been rewarded! Hahaha. - Ling



Letter
Customer Letter: 1490 / 1524
Nick says...
 Ling you are the "NUTTS" Don't sell out to the Big Gunn's when they come knocking! Cos you know they will.

Excellent dealer service on delivery of my new Astra.

Nick Brace


Editor Note: Are you sure there are 2 "T"s in NUTTS, Nick? Hmmmm, well, we had a brilliant fun time arranging the Astra, it is great to have customers who enjoy a laugh. I pass on regards to dealer. Thanks for nuttty comments, hahahaha. Nit. Bloody lunatic customers, where do they all come from???? Hehe. - Ling



Letter
Customer Letter: 1485 / 1524
Rollo says...
 I've never experienced such a friendly and helpful company … I already have my mind set on a much more up-market vehicle next time, and I will, without doubt, be using LingsCars in the future. Average dealer - Dealer was ok. Lombard however forgot to set up my direct debit order then sent me a snotty letter saying I was behind with payments! If only they were as efficient as LingsCars...

Rollo Davies


Editor Note: Well, Rollo, Lombard have now withdrawn from the market. So, we don't have to put up with that inefficiency any more. They are RBS, enough said. You are not the first customer to say this has happened. But it was sorted. I am glad you found me friendly and helpful, I do not bite :) Hahaha! Great to have you on board! - Ling



Letter
Customer Letter: 1480 / 1524
Elizabeth says...
 LingsCars is a unique service – efficient, reliable, but fun to deal with. There is an evident focus on customer care. In my experience the proposed delivery was cut by two weeks for my convenience. This was only possible because of the hard work of the staff at Ling's company. Many, many thanks – I love my car. Excellent delivery, prompt, friendly and straight forward.

Elizabeth Moden


Editor Note: Yes, we pulled out the stops for you, not always possible I must say. There is a limit to what I can do, unless the cars are physical in the UK when the paperwork is done. Glad you are happy bunny, Liz. Nice cars, these new Fiestas! - Ling



Letter
Customer Letter: 1479 / 1524
Sandra says...
 Everything has been easy – applying online and using fab 'Lingo' through to delivery. Ling makes everything fun and not scary, like other kinds of businesses can be! I was worried the car wouldn't feel like 'mine' – but after a few days that feeling went – overwhelmed by joy of driving new car!

Sandra Hartley


Editor Note: Of course the Nissan Note is "yours". Yours for 3 years! Enjoy it. These are great cars, underrated really. Customers love them. Hope you have a great 3 years, and thanks so much for the kind letter, Sandra :) - Ling



Letter
Customer Letter: 1478 / 1524
Martin says...
 The speed and efficiency of the service provided by Ling and her team was amazing. My car was delivered within three weeks of making my initial enquiry! All queries/issues were resolved immediately via the Lingo system. My one major problem (getting insurance for a contract hire car) led to a call from an insurance broker within 1 hour of my call to Ling. Good delivery, the Fiesta was delivered clean, on time, on the day agreed.

Martin Cadman


Editor Note: Great to hear from another Fiesta customer. You are a commercial manager in a major bank, so I protect your address from idiots, Martin. Thanks for making the communication a pleasure and so happy to help sorting your insurance. My contacts are very good :) - Ling



Letter
Customer Letter: 1475 / 1524
Alex says...
 Ling was very professional, a pleasure to do business with, very prompt in answering any questions. No problems at all. I will go with Ling again for my next car as she is very good. Thank you Ling. P.S. The car is great, I love it! Delivery driver messy and car not clean.

Alex Baker


Editor Note: Well, I went beserk with the supplying dealer. They really should not allow messy drivers. Always, the problems are with dealers, eh? Thanks for comments. I remove your address as you are a policeman, for security. Hope you like the Kuga. They have been very popular new cars this year, but I have never driven one. Evening all! - Ling



Letter
Customer Letter: 1473 / 1524
Gill says...
 Ling makes the whole process painless not to say amusing with her amazing sense of humour!! Excellent delivery of my new Audi A3.

Gill Weeden


Editor Note: Well, you got fast delivery on that A3, so that is amazing, bear in mind many Audis have been delayed. You are a good repeat customer, always a pleasure to chat. Lhanks for coming back :) Have a great time in the A3. - Ling



Letter
Customer Letter: 1459 / 1524
Iqbal says...
 Very efficient, friendly service. Personal touch makes all the difference when dealing with businesses. Ling has proved that hard work reaps benefits when establishing and running a business.

Iqbal Kondel


Editor Note: Sonny, since delivering your car, as you are a senior project engineer with BT, you will be pleased to hear that BT Business thinks the same and they have given me an IT and communications award! Great they you had a good time getting the XC90, very nice cars! - Ling



Letter
Customer Letter: 1454 / 1524
Maureen says...
 Ling and Co were excellent throughout. I cannot believe I requested a Mercedes A-Class and it was all done so quickly and without any problems from start to delivery. I am over the moon with my A-Class and would recommend Ling to everyone who wants to lease a car. Great job A*. Excellent dealer- very good service.

Maureen Klein


Editor Note: Super duper, Mo. You are a mobile hairdresser, so I hope you don't get your car full of hair clippings. Notice you got a black one to hide the hairs :) Thanks for comments, it was lovely to deal with you. Mercedes-Benz treat me badly with their pressure and tactics, but every Mercedes customer I deliver a car to is very happy. - Ling



Letter
Customer Letter: 1453 / 1524
Nigel says...
 The most efficient company I have ever dealt with on the internet. Brilliant service getting my new Honda Civic – well done!! Will recommend. Dealer was excellent, no complaints whatsoever! Great :o)

Nigel Purvis


Editor Note: Nig, well thanks so much. You run a number plate business (Silwood Number Plates), so anyone trying to spot you car needs only to look for the gold leopard-skin diamante number plates on your car, NIG 1. Good job you are white fella, man. - Ling



Letter
Customer Letter: 1449 / 1524
David says...
 Thanks again Ling, got there in the end even with the chopping and changing. See you in two years. Good delivery of my C4 Grand Picasso, arrived on time.

David Stoddart


Editor Note: Yes, the car was changed a few times, but you are a good solid repeat customer. Lovely to have you back! :) - Ling



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THE UK's FAVOURITE
CAR LEASING WEBSITE!

The UK's FAVOURITE car leasing website
The UK's FAVOURITE car leasing website
Boss: Ling Valentine MSc IoD
LING World Headquarters
Vance Business Park
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Tel 0191 460 9444
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