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Lings' car leasing customer letters
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CARS A-Z
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CUSTOMER LETTERS   1523 LETTERS! More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling Search my letters page!
Customer Letter: 782 / 1523  Service and communication was excellent, Ling gave me confidence in this 'new' way of acquiring a car. Citroen C-Crosser feels solid and does what is says on the tin. Extra seats fine if you move the middle row forward. Cruises the motorways well and drives over soft ground confidently without chewing up the grass. Excellent delivery, by two extremely pleasant gents - like friends dropping a present off to me. Book me another on in 2 years time. Ian 
Editor Note:
Ian, thanks for the mini-road-test :) Yep, nice car... so happy you were pleased with my service!! -
Ling
Customer Letter: 777 / 1523  Sorry for taking an age to send this letter - I've been busy enjoying my new Audi Q7!I just wanted to say how easy you made getting my Q7. Excellent service, a fantastic experience dealing with you - so simple and excellent communication, too! My car was delivered on time in excellent condition. Cheers. Victoria
Editor Note:
Vicki, well, you are a Director of Specsavers. I am so happy you didn't tell me you should have gone to Specsavers for your new car :). These Audi Q7s are lovely cars, so big and comfy - but fast and sporty 4x4s, too. Enjoy it! I will avoid Vision Express in the future :) -
Ling
Customer Letter: 771 / 1523  You are now known in our office as "LINGA LANGA LULU". It must be catching!!! Ling over-delivers and under-promises. Will use again.I am not easily pleased. Good delivery. Well done, keep up the good work. Nigel
Editor Note:
What the hell is Linga Langa Lulu??? Hehehe. I think you have been eating the bloody sweets! :) Hmmm, so you are not easily pleased - that's good. It gives me a chance to impress you with the service. I like difficult customers, and you certainly wanted good service, which I hope I delivered. You were very well behaved, Nigel! You should enjoy the Qashqai - great cars, VERY popular :) It will look very out of place in the old museum you own. -
Ling
Customer Letter: 770 / 1523  My Lexus IS was delivered on time, exactly as ordered and with a full tank of fuel. Most impressive!The free Chinese sweets had my dog doing somersaults and they turned his water green. My advice is to go to Ling for a car, not for a takeaway. Michael
Editor Note:
Mike, hehehehe. Wow. Full tank of fuel was a bonus. You did the right thing not to eat the sweets yourself. Sweets might be awful, but dog is delicious dish. As you are an IT Consultant, I am really pleased you enjoyed my website and service. -
Ling
Customer Letter: 757 / 1523  What can I say about Ling? As mad as a hatter but very helpful and on the ball when it comes to getting everything organised. I think Ling must sleep in the office, as whenever I emailed I got a response within minutes, sometimes seconds. Got my two Fiat Grande Puntos an I am very happy, with Ling's help... and her team as well (sorry team). Bit of a mix up on delivery but all OK in the end. Steve
Editor Note:
Steve, I am typing this from my bed in my office :) The mix-up was a scratch on one of the cars before delivery, so I simply organised delivery of an identical car and advised you of the reg number change. Hope these two Grande Puntos do a great job for your company. Glad to be mad a s a hatter (whatever a "hatter" is). I should Google it. -
Ling
Customer Letter: 748 / 1523  After searching the Internet for leasing a car at the right price with no hidden extras, we were lucky enough to find LINGsCARS! From start to finish Ling was superb in providing a top class service!We would definitely recommend LINGsCARS and re-use her in the future, without having to look elsewhere! No bullshit now... but if you want a service from a provider where you literally have to do nothing... Ling is your woman! The Citroen C2 Code arrived on time and was fully explained to me in detail. Oh - Ling also sends nice sweets out in the post, too! Mark
Editor Note:
Mark, well, I must have made a mistake and sent you the wrong sweets, most people say they are terrible and that I am poisoning customers :) The C2 Code is a fantastic, fast, fully equipped car, with aircon, leather and everything. Enjoy! Thanks for letter! -
Ling
Customer Letter: 747 / 1523  Debra says: Sorry about the delay in the letter, we have been very happy getting the car with you, especially your great sense of humour. We love your website. It's very original and informative.Rod says: Much better doing business with you than other bigger companies. Good delivery. Debra
Editor Note:
Debra and Rod, well, gee, thanks :)... I loved to deal with you. These Xsara Picassos are really good value cars and they are very comfortable and well equipped. Enjoy it, glad you think I am better than larger companies, I really try to please you. -
Ling
Customer Letter: 743 / 1523 Exceptional patience and helpfulness.This is my second rental, Ling was that good I never bothered to look elsewhere. Good delivery. "Entrepreneur of the Century" is closer than the award of "Entrepreneur of the Year". John
Editor Note:
Wow, and we are only 8 years into the century! I'll do my best to keep up the great service to you, John. You had a brand new Fiat Grande Punto and these cars were just very, very cheap at the time, I have placed dozens and dozens in 2007. Enjoy the car, see you back in a couple of years :) -
Ling
Customer Letter: 742 / 1523  LING - YOUR SERVICE REALLY BLOWS!......the opposition away. I am more than a little impressed with the level of service you offered and will be back for my next car. Excellent delivery. Julian
Editor Note:
Well, you two, you were perfect customers, always fast with your emails and lovely to deal with. Hope the VW Transporter van does a great job for you. These are real bargains! -
Ling
Customer Letter: 738 / 1523 Fantastic friendly service, great deals and exactly as advertised - a pleasure doing business with Ling - highly recommended. Smooth delivery, nice clean car. Excellent. Pearl
Editor Note:
Pearl, thanks for the short note. They build those Qashqais quite close to me, and everyone up here is very pleased with the Nissan factory, there are more windmills there than in bloody Holland! The Qashqais are so popular, I have a 2-3 month waiting list. Enjoy!! -
Ling
Customer Letter: 736 / 1523  The Mini Cooper had an oil leak after a month and will be in the garage for 5 days so a bit of an inconvenience - but they gave me a courtesy car.But it was an enjoyable order process and a breath of fresh air from Ling! Dean
Editor Note:
Dean, glad to hear you enjoyed the process, but a shame to hear about the oil leak. However, they fixed it under warranty - just goes to show that these BMW Minis are not perfect - and at least they gave you a courtesy car to keep you mobile. Hope you have a great 2-years with your Mini. -
Ling
Customer Letter: 729 / 1523  I had a very quick, clear response to all my queries. The SAAB 9-5 Estate is great and I like the two-year deal and the good value monthly cost. The (insurance) lead to A-Line helped me a lot as I was a company car driver and they found me an insurer who gave me a good no claims bonus, even though I have had no insurance in my name for 22 months. Excellent delivery, even provided a free courtesy car as the SAAB was late due to a problem with the speedo. Graham
Editor Note:
Graham, a few different results here. First, the SAAB is fantastic value, a massive car at a very low cost. Second, so pleased the insurance went well for you, I have had loads of good reports about this company. last, even though there was a PDI problem with the SAAB, the supplier kept you mobile. All in all, very very good, eh? -
Ling
Customer Letter: 725 / 1523  Another transaction, again very smooth...I asked Ling to offer her best price for a VW Passat Estate. The price was excellent compared to other dealers, the service was once again - excellent. No problems, very easy, much appreciated. The delivery was excellent, no questions! Darren
Editor Note:
Darren, well this car follows a Citroen Relay van and I say THANKS for the business. I always offer my best price up front, I don't play the stupid chipping games others play. Hope you are just as pleased with this car as you were with the van, talk soon! -
Ling
Customer Letter: 724 / 1523  Love the car, Ling!Great service from you, bright red makes it look like a Royal Mail car, I just need to get a uniform now. Thank you, see you in 2-year's time. Clair
Editor Note:
Pat, oooops, I mean Clair, I have included a picture of you, your cat and your new BMW 1-series, below. You will have lots of time to enjoy it, while you are on strike :) Thanks for the letter which arrived chewed, open, and 4 weeks late. -
Ling
Customer Letter: 718 / 1523 The best website for car leasing on the net.I needed a quote and specification over the normal 10,000 miles. Not only did Ling's site give me this information, but it offered lots of other info as well. Ling was fantastic. Excellent services, very prompt, good information etc... no pressure from hard-hitting sales people, just good honest customer service. Highly recommended. Karl
Editor Note:
Wow! What a letter, Karl! But then you did get one of the cheapest brand new Lexus IS-ses in the UK. Hope you like the new car, these are really lovely, I had one for a few weeks and the quality was stunning. See you in 2-years! -
Ling
Customer Letter: 716 / 1523  Third car from Ling, a Volvo C30 Coupe - as always a great service, and she efficiently organised the good delivery. I really liked chatting online with Emma - what does she look like? Mohammed
Editor Note:
Mohammed :) Well, just for you... here's Emma! Emma has joined me to help me keep my service as the very best in the country. She is a gobby Geordie bird. As you are a plastic surgeon, Mohammed, maybe I should send Emma down for you to practice on :) Here's Emma terrorising the drivers at the 2007 RallyCross final. Contains swearing. - Ling
Customer Letter: 708 / 1523  I was totally satisfied with the fantastic service levels of LINGsCARS, Ling always kept me up to date. No frills, no fuss, great deals, Ling would always be my first choice. Delivery; car arrived dirty. John
Editor Note:
John, thanks so much for your letter as the Director of your business. I always like notes from business owners. I'm sorry the day was rainy and miserable for your VW Passat delivery, the weather is always a problem in Autumn/Winter deliveries. I'll give the supplier a kick and make sure they use a local car wash in the future. -
Ling
Customer Letter: 707 / 1523  Carlsberg don't do contract hire cars, but if they did, it would be done like this.Ling, you were fast, efficient, friendly, and dare I say it ...you did exactly what it said on the tin. Fantastic. Excellent delivery, very polite and courteous. I'll be coming back in a couple of years when my Vauxhall Zafira contract expires. Jason
Editor Note:
Jason, hehehe, you are an Internet Retail Sales Director, so I really appreciate your comments, even if Carlsberg probably don't. Maybe I should drink more? Note: I promote sensible drinking by my customers! -
Ling
Customer Letter: 706 / 1523  I am passionate about customer service, and yours is brilliant! Immediate response to all enquiries, delivery as promised... and the price - absolutely magnificent. I will be back!! Fantastic delivery, BMW were brilliant. Peter
Editor Note:
Peter, thanks. I do my best. Glad I make you so happy. These BMW Coupes were very cheap. I hope you enjoy driving it for 2-years. Thanks for very lovely letter :) -
Ling
Customer Letter: 696 / 1523  Ling, you did a fantastic job... despite all the paperwork going missing during the postal strike - several times! But it was still no trouble to you to send more and more docs to me. I am very pleased with your service and would use you again without hesitation. Excellent delivery of the Honda Civic, it was delivered in A1 condition.
Iain
Editor Note:
Iain, well, those bloody postmen, eh? I sent THREE sets of docs in all, even the Special Deliveries went missing. Two weeks later, the missing documents have arrived, all shredded and safe, now. These Hondas are VERY popular, I must have delivered 20 recently, every customer have been really happy. -
Ling
Customer Letter: 692 / 1523 Ling, the Mini Cooper "S" is great... according to my wife - I haven't seen much of it!The service you offer is great, if not a little wacky! The car arrived as promised, when promised. It arrived in A1 condition, the driver was really helpful. You've been prompt with any information I've needed and I have to say I like your style. I probably wouldn't have gone for the leasing option if it wasn't for you and your company. Thanks again, and keep at it. Paul
Editor Note:
These new Minis have been really popular, it's a shame the factory struggles to keep up, BMW keep investing but the popularity means a bit of a wait for a new car. I'm so happy you like the service. Thanks for the kind letter, paul. -
Ling
Customer Letter: 690 / 1523  I waited a while for my Audi A4 Cabriolet and was getting frustrated. There was then a problem (with production capacity at Audi - Ling) and my 1st choice never arrived. I thought "here we go" another flaky fly by night with all the talk but no product. In the end, Ling sourced me a new car and at a good price, and I was absolutely delighted. Excellent delivery. Michael
Editor Note:
Michael, you are director of a publishing company and I did my best for you, as I do for everyone. Audi have had massive capacity problems this year, and in the end I gave you my own production slot. This meant my own A4 Cabriolet was delayed - I ordered it in March 2007, it arrived to me in September 2007. So, I am glad I rescued your car order. I cannot control factory production... an Audi dealer I visited did not even have an A4 Cabriolet on their site, so bad was the supply. Glad you were happy in the end :) I cannot do miracles, I am Chinese not Catholic, but I am glad to do my best for you. -
Ling
Customer Letter: 680 / 1523 Great car, great service. A unique experience dealing with Ling - personal service from start to finish, no call centres, no speaking to five or more people to get the right answers - Ling knows them all! Delivery good, but delivery man had to wait around for a car to return in. Neil
Editor Note:
Hehehe, these Citroen C2 Codes are loaded with extras like leather, and they are fast - 125bhp in a small car = fun! Citroen dealer uses hire cars for the delivery guy to drive back in, and the hire company was a bit slow. Sorry about that. His return car arrived after a while :) Go drive the C2 and have fun, Neil! -
Ling
Customer Letter: 679 / 1523  Dear Ling,Sorry for taking so long to write, but have been too busy enjoying the last days of sun in my lovely new Mercedes SLK! I'd just like to say I was nervous about using an internet company, but to anyone reading this... Don't be afraid of Ling, her service is great and she keeps you informed all the way along. I will definitely use her again. Good delivery. The car arrived on time, but had delivery mileage on the clock. Lesley-Jane
Editor Note:
Lesley-Jane, wow, I love to supply these sexy 231bhp SLKs. Fast, eh? I can undercut Mercedes Benz dealers massively. The mileage is because the car was driven to you and it will be added to your contract mileage, so you will not have to pay for it. I insist on free delivery and the dealer can choose the method. Yours was driven, others may be transported, it just depends on circumstance. Hope you enjoy the car in the sunshine! -
Ling
Customer Letter: 678 / 1523 The personal service we received was excellent. Ling answered ALL my queries (and there were several) with wit and patience!! I strongly recommend her services and will be back again when my Nissan Qashqai lease runs out. Delivery was excellent, very prompt. Heather
Editor Note:
Yes Heather, you had quite a few queries, I am always trying to answer this stuff up-front on my website, but there are many different questions! Glad I helped you out. Nissan Qashqais are the most successful cars this year, most are factory order so you have to wait a few weeks, but I hope you enjoy your new car. Thanks for the letter! -
Ling
Search my letters page!
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