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Lings' car leasing customer letters
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CARS A-Z
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CUSTOMER LETTERS   1523 LETTERS! More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling Search my letters page!
Customer Letter: 965 / 1523  Ling is awesome!Despite buying a Japanese car from a Chinese lady, Ling was efficient, professional, well priced and great fun to deal with. I wouldn't think of going anywhere else in the future. Russell 
Editor Note:
Russ, that's good, because I would shout at you if you did go somewhere else :) The Japanese thing, hmmm, yes, all Chinese people have this brainwashed into them at school - about the Japanese. As a nation, China will never forget the brutal Japanese. Who can trust them after what they did (and still will not apologise for)? Many people are still alive who suffered at the hands of the same companies and businesses who now own and make these cars. It is a legacy that should not be forgotten. Many Brits feel the same way, they suffered too. I agree, car is car, politics is politics, history is history, but... never forget what these people as a nation were capable of and they refuse to admit it, still! We should all not be afraid to discuss this stuff. Thanks for letter. -
Ling
Customer Letter: 948 / 1523  Eccentric Ling- you make us smile! You always go the "extra mile" Your service remains Second - to - None You make car leasing so much fun!! ps. My new Renault Grand Scenic arrived on time but dirty - delivered in the rain. Cressida
Editor Note:
Cressida, hahahaha, that rain was an act of the God! I cannot help that, sorry :) This is now the 4th car you have had from me, since April 2004! You are a fantastic customer... you have had a Meriva, a Scenic, a Xsara Picasso and now a Grand Scenic. What a superstar, thanks. So happy you are pleased with my service :) -
Ling
Customer Letter: 921 / 1523  Great service, very efficient. Not so keen on the white sweets from China but the fruit ones were rather good! I will certainly be hiring more cars through Ling. January
Editor Note:
January (what a great name), your Golf arrived quite quickly (for a VW). The sweets are a bit hit and miss, I often send out Durian Fruit sweets to customers, they are soooooooo baaaaaaaad, heheheh. Anyway, now summer is coming, you should have a lovely time posing in your Golf, even though I may have caused your teeth to fall out :) -
Ling
Customer Letter: 916 / 1523  Great, efficient service - Comprehensive range and advice, and very competitive prices. Always treated with a personal touch and a sense of humour. Thanks. Vauxhall Zafira delivered on time and in good condition. Simon
Editor Note:
Simon, well... thanks! These Zafiras have been brilliant value and I have supplied over 100 of them. Glad you are pleased. You were very nice to deal with, thanks for the letter! -
Ling
Customer Letter: 903 / 1523  Would definitely recommend, Ling (although she is a bit crazy!). Ling is very helpful, communication was excellent. Delivery of my new Merc C-Class was excellent too - what more can I say? Peter
Editor Note:
Happy, happy, happy, I love it when Mercedes customers are happy as they have quite high standards. You got a super-duper new shape car at a brilliant price! Thanks, Peter. -
Ling
Customer Letter: 884 / 1523  Ten emails, four letters, all answered in record time.No problems. I now have a brand-new Renault Clio. It was delivered on time, on the day I chose... "Lease a car from Ling, let her do her thing!". Excellent. Clive
Editor Note:
Clive, well, you are a star for pointing that stuff out, thanks. I am getting better and better systems to handle things more efficiently. You can be sure I am sitting here, glued to my PC, watching all those emails though - and making sure things are great for you. See you in 2-years! -
Ling
Customer Letter: 879 / 1523  Dear Ling, just to let you know that the E Class Mercedes 220 was delivered spot on time as usual. Both you and I had a bit of a tussle in obtaining this particular car but I'm pleased to say your perseverance paid off.By way of comparison, I did in fact try to procure this car through several other leasing companies advertising on the web but all fell well short of your personal standards of professionalism and straight forward dealing. I think 'personal' is the key word here. I just wish I could get as much personal commitment from my Bank Manager, as that which you obviously commit to your clients. This is the second Mercedes that I've leased via your Company and I'm pretty certain it won't be the last. Les
Editor Note:
Les, you are excellent repeating customer, you come back for more and more punishment :) Yes, it can be hard sometimes to obtain specific cars, you wanted this one and I managed to find you one in the end. It took a while though which obviously gave you the opportunity to shop around :) Mercedes did not make it easy! I do put in lots of effort, thanks for saying that. See you soon when you have worn this Merc out! -
Ling
Customer Letter: 872 / 1523  Ling - I am more than happy with the service you have provided throughout. I am very happy with the car - an Audi A6 Avant, and the price, which was very competitive.I also appreciate the way you handled the concerns that arose. I have told several friends to visit your website when next considering replacing their cars. The dealer was average - I thought their performance let you down. Leslie
Editor Note:
Wow, it is not often when I am let down by an Audi delivery! I will have words with them. Maybe they just wanted to escape from Norfolk, you know they may have got a nose-bleed, it's so far for them, poor things. It's great that you were so pleased and I look forward to talking to your pals. You are MD of a property development firm, so I appreciate your views, from one business owner to another. Thanks! -
Ling
Customer Letter: 804 / 1523  The sad news is the Mazda RX8 we got from you two years ago is due to go back this week (boo hoo) but the good news is, we are having great fun zipping around in our new Mini Cooper. You worked really hard for us to get the diesel Cooper with little waiting time - which is why we love you!Pleased to say that the Mini's 80 mpg is easier on the pocket than the Mazda's 26 mpg - plus the good deal you did us - my husband says lunch is on him this time! Amanda
Editor Note:
Well, in the current climate, I think the Mini is better than the RX8. With the fuel savings, you can have a nice holiday! Thanks for being so sweet to me :) You are a super returning customer :))) -
Ling
Customer Letter: 709 / 1523  LINGsCARS are fantastic. Very simple - a "no messing about" approach. I got a nice car at a good price. I don't have time to waste haggling or being "upsold" stuff I don't need. The delivery was excellent, better than I have received previously when dealing direct. If I need another lease car, I'm unlikely to go anywhere else! Stuart
Editor Note:
Great, brilliant. You are a specialist consultant in Telecoms... so your opinions mean a lot to me. I really try to give a straightforward service with no hassle, glad you liked it. Enjoy the new BMW 5-series and see you in a couple of years, Stuart. -
Ling
Customer Letter: 698 / 1523  Dealing with LINGsCARS was quite an experience! One I recommend.Unlike other companies I spoke to, Ling was informal yet informative with great customer care offered at every stage. If you want a no-nonsense, friendly car hire broker, look no further. My repeat custom is assured. My Nissan Qashqai was delivered on time as promised. Can't ask for more. Stuart
Editor Note:
What a lovely letter, Stuart. These Qashqais are the most popular cars this year. Everyone seems so happy with them. Hope you enjoy! Thanks again :) -
Ling
Customer Letter: 667 / 1523 Very pleased with your service and personal touch, the response to my emails was amazingly fast. I will give you a call when my next vehicles are due to be changed. Mike
Editor Note:
Mike, thanks for lovely letter, I give you a hyperlink! Your new Lexus IS 220d is a lovely car, really the best in its class. Hope you enjoy swanning around Peterborough in it. Look forward to your next cars and vans. -
Ling
Customer Letter: 651 / 1523 Hello Ling,Just a quick note to say the BMW 5 Series turned up bang on time this morning as promised. Very nice chap delivered it - car seems perfect. Thank you very much for a hassle free experience - I am most impressed. Stuart
Editor Note:
Stuart, you are most welcome, you see; I can even deliver cars to North America!! :) Enjoy your tea party in the BMW. 5-Series is a fantastic car! -
Ling
Customer Letter: 620 / 1523  Ling, many thanks for the help with my Citroen C4 lease. You took ownership of my "purchase" from day one and the delivery driver was excellent, including a full briefing on the car's functions. I will definitely use you again, see you in two years.ps. Can I come to your Christmas party? Paul
Editor Note:
Paul, I must say, you are a complete lunatic. We must have exchanged over 100 emails. You are a real-life funny onion and your jokes really brightened up my days in front of my PC! Hmmm, Christmas party... not sure; you will have a long drive. Maybe I should organise a summer driving event for my customers? I'll have a good think. -
Ling
Customer Letter: 521 / 1523  "Good communication from start to finish. No hassle, good service quick delivery. Would definitely use again. Ling is mad as a hatter, but good fun. Good delivery but when car arrived it was dirty due to the rain." Martin
Editor Note:
Zoom, zoom, zoom! Well, sorry about the rain, but Great Yarmouth is miles from anywhere except Holland (I have checked the map), so no wonder the road spray made it a bit dirty when it arrived. But the main thing is you have the last of my very cheap RX8's (for now). Enjoy it, Martin -
Ling
Customer Letter: 490 / 1523  "After I had chosen my car, I spent no more than 10 minutes of my own time arranging it. This is a great, fast and efficient service - I think the whole process took just 2 faxes, 2 emails and 2 telephone calls and one letter by post before my new MX 5 arrived on the agreed day and time. It arrived following a courtesy phone call the day before. That's excellent service for someone like me with a hectic lifestyle" Martin
Editor Note:
Martin, the reason your car process went so smoothly is because you are such an efficient person. If only everyone was as organised as you! I agree, it was a piece of cake. Look forward to your return in 2-years -
Ling
Customer Letter: 449 / 1523  "Very good, friendly service. Good prices. Efficient service. My only suggestion would be to scale down the busy advertising and printing on envelopes and paper/website. There is too much going on (if you know what I mean). The Vauxhall Corsa was delivered on a very wet day, driven to my house and had 135 miles on the clock." Trevor
Editor Note:
Hehehe, sorry about the migraine from my colourful stuff. My envelopes serve a useful purpose! My local Royal Mail sorting office recognise and know exactly where to deliver them, there is no chance of them getting lost. Website is designed to make life much less boring than other car suppliers who would have you slashing your wrists with dreariness. Your son's car was delivered very fast, in the end. You wanted it quickly, you said he was moaning. So I arranged the fastest delivery, which involved driving it. The miles will be deducted (or added to) your contract. Trevor, I cannot be responsible for the rain :) Ooooops -
Ling
Customer Letter: 315 / 1523  "Dear Ling,I have never had a personal contract hire car before, so I was a bit nervous! Your website was very informative and the fact that I could talk to you personally put me at ease. The BMW 118d is fantastic, although children think it looks like a donkey! (Wah! BMW will go CRAZZZY! - Ling) I will definitely recommend you and will be a customer again. The dealer was efficient and very prompt and I think he is the top dealer I have ever dealt with." Ann
Editor Note:
My God!!! What drugs do you feed children? Or is it too much Sunny Delight? I helpfully include visualisation of what children see when they look at your new BMW. If car is donkey, does that make delivery driver Virgin Mary? No wonder you were impressed with dealer. Try to avoid BMW shitting on driveway, hehehe, - Ling
Customer Letter: 309 / 1523  "Dear LingThanks for the wonderful, professional, friendly and first class service. We know we can rely on you each and every time. We also love your wacky sense of humour! Keep up the good work!! We think you are No. 1" Cressida
Editor Note:
Hey, Cressida and Andrew, this is the third car in a row over 3 years that you have had from me. First you had Meriva, then Scenic, now Picasso. Thanks very much for your loyalty to me, I'm glad you are pleased with my service. Talk next year, huh? -
Ling
Customer Letter: 286 / 1523 "Dear Ling,Just a short note to say how delighted we are with our new Mazda RX-8. Dealing with you was not only easy and straight forward, but fun too, and we saved money too, so that can't be bad! The excellent dealer gave a very good delivery service. Keep up the good work!" Patrick
Editor Note:
Ooooh, I am jealous that you have RX8, Amanda, I borrowed one for a week; very smooth, very fast, very sexy car. Start collecting petrol station token points, you will win LOTS of things, driving an RX-8 -
Ling
Customer Letter: 283 / 1523 As a service industry provider, it warms our hearts to see someone such as Ling. In our opinion she is second to none. Thanks you so much for the Mercedes-Benz, and we wish you every success for the future. Laurie
Editor Note:
Whoa! Kings Lynn is dangerous place, take care, soon will be inundated by North Sea. I know this, I did my MSc in Coastal Erosion and Sea Level Rise. However, until then enjoy Merc, Laurie!! -
Ling
Customer Letter: 275 / 1523  Hi Ling, just to say thanks for supplying my Toyota Verso. I've told quite a few friends about you and your unique style of business. You obviously work very hard to please your customers. Delivery very good, just what we expected. Dave
Editor Note:
ANOTHER Toyota Verso, these things taking over world. Very good cars, but almost invisible! I appreciate nice letter, Dave. -
Ling
Customer Letter: 270 / 1523 Excellent service, with a smile and great wit, and the dealer for our Mercedes-Benz E220 was excellent, too. So far, we have had four (Wah! - Ling) cars from Ling and all have been very smooth and professional. If the Chinese are coming and they are all like Ling, we should all be very happy Richard
Editor Note:
Very nice letter, Richard, thanks! When I am rich and I want a posh boat, I will come to Shotley Marina; it will be my first port (heh) of call. Enjoy PanzerWagen-Benz! -
Ling
Customer Letter: 258 / 1523  I love my new baby (car). I've had an amazing response from all my friends and family. I loved the service that I received, it was very personal and really helpful in getting me a new car. The only thing with leasing is that I didn't realise the amount of time it could take before you get a car. I wouldn't have minded a little note somewhere to point this out. Thanks for the Kia Picanto, though!! Everything was explained thoroughly and clearly to me on delivery. Vernon
Editor Note:
Oh Vernon, I am so sorry, I always do my best to explain that the one thing I cannot truly control is delivery time. Many factors affect it, and the UK law for personal customers means that I must give you a "cooling off" period in which to change your mind. I'm very happy to do that, but it means that if you need a car fast, you simply have to wait. Glad you are so pleased with your new Picanto, though -
Ling
Customer Letter: 248 / 1523 Ling, it just occurred to me that I didn't thank you for the Corolla Verso you supplied us with. It arrived exactly when you said it would and it's a joy to drive! Many thanks, speak to you soon. Clive
Editor Note:
Clive, you were such a nice customer, thanks for ordering car! Please everyone note that I cannot always guarantee exact time of delivery, too many variables! Corolla Verso is so overlooked by most people but it is brilliant car, it could possibly be the best small MPV. If you are ever in North East, Clive, please bring camera; I will get you to do some pics -
Ling
Search my letters page!
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