Honda Civic Lease delivered to Kathryn Heather in Maidenhead

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Many customer letters contain really funny stuff. It’s unusual to receive a very dry one. However, I publish them all. Here is a letter from Kathryn Heather. It was sent to me quite a while ago!

Kathryn says…
carI have to admit to being very nervous about making such a big commitment with an internet company. However, the local Honda dealer wanted an extra £3,500 (WOW! No wonder the dealers are struggling! – Ling), so Ling got my business.

From start to finish it was completely painless, with questions answered almost immediately and in a friendly and caring way, to me. I’ve already recommended Ling to anyone who mentions wanting a new car.

The irony of it all is that I get to take my new Honda Civic for a service at the dealer who wanted the extra £3,500 (WOW! Again… – Ling)! And, guess who the finance company is? Yes – the one the dealer couldn’t get a better deal from!!!!

Good delivery, but apparently the credit crunch means they don’t clean the cars before delivery. Doesn’t make checking them very easy.

Kathryn Heather
Maidenhead
SL6 ***

Honda CivicEditor Note: Kathy, well – if the price you pay is that the car was delivered a bit grubby (it was middle of winter) but you save £3,500, I know which I would choose. But yes, a wash would be good. Apart from that, your happiness is obvious. I am so pleased you have a lovely new car with enough left over for 2 x top class holidays or a diamond ring the size of Brunei. Happy days, eh? – Ling

Ling is Green. New Seat Arona info

CO2 affects fuel consumption directly. Less CO2 means less fuel burnt. So, I’m reporting this change on the Seat Arona Diesel Manual. Have a look at the new figures.

Environment

Most Ling cars are on 2 year deals or less, so you should only need an oil and filter service (you won’t need brake pads etc unless you drive like German idiot Schumacker). You just pay this service yourself, OK? Some service intervals (eg. Renault) now at 18,000 miles! You can have this small service done at any cheap VAT registered garage, just use quality parts. Your car is fully covered by the manufacturer warranty (use franchise dealer for this, free), and you get manufacturer’s AA/RAC type cover.

Environmental Data

My customers drive brand-new cars. These cars are far less polluting than cars built just a few years ago. As an extreme example, it would take 50 new cars to produce the same emissions per kilometre as a vehicle made in 1970. The new cars my customers are driving have been produced on the most modern production lines, using the latest technology with much lower environmental build costs than cars produced in the past. By their nature, these new cars will be emitting the lowest levels of pollutants than they will ever produce in their lifetimes, as they get older.

Having got all the info for the Seat Arona Diesel Manual, I can publish the new CO2 figure: g/km. This will change across the different models of this particular car, they are all a bit different.

My Seat Arona 1.6 TDI 16v (115bhp) SE Technology Lux Hatchback 5dr 1598cc Diesel Manual (6 Speed) Diesel Manual gearbox is only £229.49 inc VAT per month with 3 months initial payment, followed by 23 payments on direct debit. Business customers, make sure you deduct the VAT, when making decisions. As I can’t tell what type of customer you are (business or private), I can’t display the price any other way but to show VAT seperately (sorry!).

SeatThis price on my Seat Arona includes full road tax for the length of the contract, on all of my cars and vans! Free delivery to your home or work and free collection from you at the end! £229.49 inc VAT per month is based on you driving 10,000 miles per annum, but higher mileages are usually available at a small extra cost. If you go over the allocated miles, you can pay a small excess mileage charge, usually between 3p and 15p per mile.

Remember I won the best non-franchise environmentalist 2008 in the Automotive Industry Awards. Don’t let these manufacturers fool you; LINGsCARS.com is the ONLY new car supplier to display and promote environmental info for ALL new cars, on the web! I have a Master’s Degree in Environmental Quality from Bournemouth Univeristy in 2000, plus a BSc in Applied Chemistry from Jinan University, Guanzhou in 1997.

Cold starts – drive off as soon as possible after starting.

Every day, I get more of these little comments emailed to me –

This site is crazier than the frog, but I’m also glad to say damn nicer and more interesting too, especially since I also test drove the Renault Megane – great deal, I’m off to look around more. Fab site 🙂
Caroline Henderson, St Neots, PE19 1PH
ca99_@hotmail.com

Environment

Climate Change is recognised as one of the greatest environmental threats facing the World today and it has long been appreciated by Governments, that reducing the impact of the motor vehicle has an important part to play in addressing this threat.

Nissan Qashqai Lease delivered to Marie Culley in Gateshead

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I have 1524 customer letters! This one was sent by Marie Culley after they had been driving around a few weeks in their new Nissan Qashqai

Marie says…
carWould highly recommend LingsCars. No other dealer/ lease company could match the great deal I got from Ling. Easy, easy, easy process thanks to the Lingo website. All my questions were answered within minutes! Friendly/ funny staff ‒ had many laughs along the way. In other words, EXCELLENT customer service. Many freebies ‒ mainly Chinese polos! Remember confusions say “too many Chinese polos mean many trips to dentist” :o)

Marie Culley
Gateshead
NE9 ***

Nissan QashqaiEditor Note: Hahahah, good job you are not a dentist, Marie. You are local to me in Gateshead, you live less than 1 mile away, so I will see you around and about in the Qashqai… and the car is made only 5 miles from us both, too! Thanks for super letter! – Ling

My Kia Optima Estate CO2 g/km levels

I am simply faster than any other car sales website in changing these Kia Optima Estate 1.7 CRDi ISG 16v (139bhp) 2 Estate 5dr 1685cc Diesel Manual (6 Speed) Diesel Manual details to reflect the latest info. No one can keep up with me. Often the manufacturer websites are out of date!

Environmental Data

Your car belongs to the finance company on whose documents you agreed to the contract. Many different wear and tear agreements are issued, but it is safe to say that they all are similar to the industry standard issued by the BVRLA (British Vehicle Rental and Leasing Association). I have condensed the advice into an easy to read PDF file. If you have things to fix, I recommend 1st call to people like Dent Devils, mobile Glass Repair, etc. Cheap and often works. They usually come to you, in van. Easy. Treat this car like your own car and you will not go far wrong. If you sold a 2-year-old car privately, you would fix exact same problems. Common sense helps!

Environment

According to Nicholas Stern’s report, 14 per cent of global carbon dioxide emissions come from transport. The SMMT points out that the motor industry recognises it has a key role to play in reducing the impact of its products and production processes and will continue to develop the technologies to deliver more sustainable motoring. New cars, commercial vehicles and buses reflect many of the cleaner technologies coming to market, including biofuel models, hybrids and greener diesel vehicles.

The CO2 for this Kia Optima Estate Diesel Manual is better than it was, at just 113g/km. It is a bit different if you look at a slightly different trim level.

My Kia Optima Estate 1.7 CRDi ISG 16v (139bhp) 2 Estate 5dr 1685cc Diesel Manual (6 Speed) Diesel Manual gearbox is only £231.23 inc VAT per month with 3 months initial payment, followed by 35 payments on direct debit. Business customers, make sure you deduct the VAT, when making decisions. As I can’t tell what type of customer you are (business or private), I can’t display the price any other way but to show VAT seperately (sorry!).

KiaThis price on my Kia Optima Estate includes full road tax for the length of the contract, on all of my cars and vans! Free delivery to your home or work and free collection from you at the end! £231.23 inc VAT per month is based on you driving 10,000 miles per annum, but higher mileages are usually available at a small extra cost. If you go over the allocated miles, you can pay a small excess mileage charge, usually between 3p and 15p per mile.

Remember I won the best non-franchise environmentalist 2008 in the Automotive Industry Awards. Don’t let these manufacturers fool you; LINGsCARS.com is the ONLY new car supplier to display and promote environmental info for ALL new cars, on the web! I have a Master’s Degree in Environmental Quality from Bournemouth Univeristy in 2000, plus a BSc in Applied Chemistry from Jinan University, Guanzhou in 1997.

Environment

Do not compromise safety but be aware that the use of onboard electrical devices increases fuel consumption.

A lot of people write comments. I get them all the time. This is one of the silliest:

It’s been listed on MSE.com. iExcellent!
Leyla Knight, Gosport, PO12 4ET
talkstoomuch_@hotmail.com

Environmental Data

Because of the need to maintain strict comparability of results achieved by the standard tests they cannot be fully representative of real life driving conditions. Firstly, it is obviously not practicable to test each individual new car; thus only one production car is tested as being representative of the model and may therefore produce a better or worse result than another similar vehicle. Secondly, there are infinite variations in driving styles and in road, car and weather conditions, all of which can have a bearing on the results achieved. For these reasons the fuel consumption achieved on the road will not necessarily be the same as the official test results.

Smart fortwo Coupe Lease delivered to Keith Morrice in Aberdeen

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I have 1524 customer letters! This one was sent by Keith Morrice after they had been driving around a few weeks in their new Smart fortwo Coupe

Keith says…
carWe’re delighted with our new wee car, the Smart coupe ForTwo. Ling- thanks for everything you’ve done – We’ll certainly come back to you!! Good delivery as expected.

Keith Morrice
Aberdeen
AB21 ***

Smart fortwo CoupeEditor Note: Keith, you are a finance manager for an underwater oil rig company. I appreciate that you must have figured out this is the cheapest way to get a new Smartie car. Lovely to deal with you, wee you in a couple of years, eh? Enjoy the Smart! – Ling

VW Passat Estate pollution changed

The impact of CO2 is important. I always compare my figures with the Government data, so when it changes, like on this VW Passat Estate Diesel Manual, I note it here in my blog.

Most extras fitted onto cars don’t seem to make difference to the resale price in 2-3 years. Metallic paint, leather and aircon actually do, but let’s face it most cars I sell come with aircon and met paint, anyway. So, if you ask for quote to include extras, you can bet life that it will mean you pay the whole cost of the extra thing, divided by the number of rentals.

Environment

I have researched this environmental subject widely. I have corresponded with the Department for Transport, have been in discussions with the VCA (the VCA is the designated UK approval authority which compiles the UK vehicle environmental data) and the SMMT (the Society of Motor Manufacturers and Traders). Sir Nicholas Stern would not return my calls 🙂

Working it out from the tables, the CO2 is just 107g/km for the VW Passat Estate Diesel Manual. There are a few cars in this range, so different specs will give slightly different CO2 values.

Environmental Data

My VW Passat Estate 2.0 TDI 16v (150bhp) SE Business Estate 5dr 1968cc Diesel Manual (6 Speed) Diesel Manual gearbox is only £306.14 inc VAT per month with 3 months initial payment, followed by 35 payments on direct debit. Business customers, make sure you deduct the VAT, when making decisions. As I can’t tell what type of customer you are (business or private), I can’t display the price any other way but to show VAT seperately (sorry!).

VWThis price on my VW Passat Estate includes full road tax for the length of the contract, on all of my cars and vans! Free delivery to your home or work and free collection from you at the end! £306.14 inc VAT per month is based on you driving 10,000 miles per annum, but higher mileages are usually available at a small extra cost. If you go over the allocated miles, you can pay a small excess mileage charge, usually between 3p and 15p per mile.

Remember I won the best non-franchise environmentalist 2008 in the Automotive Industry Awards. Don’t let these manufacturers fool you; LINGsCARS.com is the ONLY new car supplier to display and promote environmental info for ALL new cars, on the web! I have a Master’s Degree in Environmental Quality from Bournemouth Univeristy in 2000, plus a BSc in Applied Chemistry from Jinan University, Guanzhou in 1997.

Do not compromise safety but be aware that the use of onboard electrical devices increases fuel consumption.

Environment

My website comment page is overflowing. This is one of my favourites.

Really cool website, very different from others I have been on. Lots of interesting stuff.
Dot Gannon, Warrington, WA2 7EY
comps.gannon_@ntlworld.com

Climate Change is recognised as one of the greatest environmental threats facing the World today and it has long been appreciated by Governments, that reducing the impact of the motor vehicle has an important part to play in addressing this threat.

Environment

Kia Picanto Lease delivered to Scott Fisher in Warrington

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Gotta laugh at some of these letters! It’s amazing how much time some customers put into writing them. Often it can take me up to 10 seconds to read them. Just like this letter from Scott Fisher that I got a while ago:

Scott says…
CarThanks, Ling! I love the Kia Picanto, will definitely rent again. I just need the car mats now!

Scott Fisher
Warrington
WA4 ***

Kia PicantoEditor Note: Scott, your car mats are in the post! From one customer with a Merc CLK (below) to you and your Kia Picanto – I am glad everyone likes the service. Hope to see you in two years. Wipe your feet before you stand on the mats! 🙂 – Ling

Car CO2 change for the VW Golf

I am Ling and my VW Golf 2.0 TSI 16v (230bhp) GTI Hatchback 5dr 1984cc Petrol Manual (6 Speed) Petrol Manual has a new CO2 value today. So I post it here in my blog. I always update very fast. Can anyone name another website that can do this stuff as fast as me?

Environment

Oh, I get very mad about this, but I cannot say this in my advertising or some big leasing companies complain to me that I slag them off… The industry standard for contract hire is a 1x rental-initial-payment or (more usually) a 3x rental-initial-payment. That’s it. If everyone advertised this, you could easily compare the rental figures as the football field we are playing on would be flat.

VW Golf

My customers have obtained their cars by the lowest polluting method possible – by acquiring them electronically from the internet. No one has had to travel to a showroom (repeatedly) or contributed to car dealers’ massive environmental overheads (heating, lighting, water use, fuel, staffing costs). The cars I supply are often delivered direct from manufacturers’ depots, or where they have been “through” a dealer, they have not required the showroom overhead (these efficiencies have the added benefit of reducing costs!).

Environment

Working it out from the tables, the CO2 is just 148g/km for the VW Golf Petrol Manual. There are a few cars in this range, so different specs will give slightly different CO2 values.

My VW Golf 2.0 TSI 16v (230bhp) GTI Hatchback 5dr 1984cc Petrol Manual (6 Speed) Petrol Manual gearbox is only £325.10 inc VAT per month with 3 months initial payment, followed by 35 payments on direct debit. Business customers, make sure you deduct the VAT, when making decisions. As I can’t tell what type of customer you are (business or private), I can’t display the price any other way but to show VAT seperately (sorry!).

VWThis price on my VW Golf includes full road tax for the length of the contract, on all of my cars and vans! Free delivery to your home or work and free collection from you at the end! £325.10 inc VAT per month is based on you driving 10,000 miles per annum, but higher mileages are usually available at a small extra cost. If you go over the allocated miles, you can pay a small excess mileage charge, usually between 3p and 15p per mile.

Sir Nicholas Stern, Head of the Government Economics Service, produced the UK Government Environmental Report on the Economics of Climate Change. I was so pleased to win an Environmental Award in 2008, myself. I am determined that LINGsCARS.com will go further than anyone else in this industry to exceed the legal minimum information disclosure. It is probably the case that my customers have the smallest environmental footprints of any new car customers in the UK!

VW Golf

Switch off – sitting stationary is zero miles per gallon, switch off the engine whenever it is safe to do so.

Looking at my pile of website remarks, I just found this one:

Very good website.
Paul Simpson, Widnes, WA8 3LS
simmo68uk_@yahoo.co.uk

In 1993 exhaust emission limits, (generally referred to as the Euro 1 standards) were introduced for new cars which resulted in the adoption of advanced emission control techniques, e.g. catalysts. More stringent emission limits came into effect in 1997 (Euro 2) and 2001 (Euro 3) and 1st January 2005 (Euro 4). Euro 4 came fully into force on 1st January 2007 and now covers most new cars on sale.

Citroen C5 Tourer Lease delivered to Jennifer Douthwaite in Bradford

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I have 1524 customer letters! This one was sent by Jennifer Douthwaite after they had been driving around a few weeks in their new Citroen C5 Tourer

Jennifer says…
carThis Citroen C5 Tourer has got to be the easiest car lease I have ever done. Ling was great ‒ very prompt at replies and always with a solution. I found the exact car I wanted and an so pleased with it. The dealer did not fit one of my extras for delivery but Ling made sure this was done. Would definitely use again when my lease is up and I have recommended to everyone! Delivery was excellent, you sorted the problem very quickly, cannot fault the dealer apart from this small error.

Jennifer Douthwaite
Bradford
BD13 ***

Citroen C5 TourerEditor Note: Yes, Jenny, the dealer forgot to fit the bluetooth. Aaaargh! These bloody dealers drive me mad. How can they forget stuff? I make it so clear and include it in the description on every bit of my correspondence with them. Still, so pleased at the rest of your comments! Thanks 🙂 There is always a solution. I got them to retro-fit the bluetooth immediately. – Ling

Lower CO2 on my Kia Niro Estate

Everyone moans that things go up and up and up. Well, the CO2 on the Kia Niro Estate 1.6 GDi Hybrid 16v (139bhp) 2 Estate 5dr 1580cc Petrol/electric Hybrid Automatic (6 Speed) Automatic has just come down! What a result! This post is to let you know.

Most extras fitted onto cars don’t seem to make difference to the resale price in 2-3 years. Metallic paint, leather and aircon actually do, but let’s face it most cars I sell come with aircon and met paint, anyway. So, if you ask for quote to include extras, you can bet life that it will mean you pay the whole cost of the extra thing, divided by the number of rentals.

Kia Niro Estate

Mercedes-Benz told me “Mercedes-Benz dealerships have a limited amount of space available in which to advertise. However, all of the dealership’s websites do include a link to the main site Mercedes-Benz.com where anyone in the world with an interest in obtaining specific environmental information about any Mercedes-Benz vehicle can easily find it. Environmental information is also available in brochures that can be obtained at any dealership.” Well, perhaps Head Office at Mercedes-Benz restricts the amount of web space available to each dealer? It’s amazing that they use “space” as an argument for not displaying this info online on each dealer’s site. Web-space is virtually unlimited! A customer should not need to go to World Headquaters to find it (and even then it is not comparative)!

Environmental Data

The CO2 for this Kia Niro Estate Automatic is better than it was, at just g/km. It is a bit different if you look at a slightly different trim level.

My Kia Niro Estate 1.6 GDi Hybrid 16v (139bhp) 2 Estate 5dr 1580cc Petrol/electric Hybrid Automatic (6 Speed) Automatic gearbox is only £255.67 inc VAT per month with 3 months initial payment, followed by 35 payments on direct debit. Business customers, make sure you deduct the VAT, when making decisions. As I can’t tell what type of customer you are (business or private), I can’t display the price any other way but to show VAT seperately (sorry!).

KiaThis price on my Kia Niro Estate includes full road tax for the length of the contract, on all of my cars and vans! Free delivery to your home or work and free collection from you at the end! £255.67 inc VAT per month is based on you driving 10,000 miles per annum, but higher mileages are usually available at a small extra cost. If you go over the allocated miles, you can pay a small excess mileage charge, usually between 3p and 15p per mile.

The comparative or “fridge” label, is compulsory in car showrooms – except you’ve got to DRIVE there to see it! I won an industry award for displaying it electronically for all website visitors. I am the proud winner of the 2008 Best Environmentalist 2008 Automotive Management Award. Like me, Michael O’Leary, CEO of Ryanair talks straight about cars versus planes. “The usual horseshit”, he says. One day, every car will be as Green as my Jolly Green Nuclear Missile Truck “Calm down dear!” – it’s only done 1,000 miles since 1970.

Regular servicing helps keep the engine at best efficiency.

I have so many of these website comments, they are overflowing on my desk!

A very informative and well thought out site. Superb car offers at prices to beat. First class service all round. You can not find better. Excellent 5*****.
Jane Coyle, Glasgow, G66 2RQ
ladycool_@ntlworld.com

Environment

EU Directive 1999/94/EC requires new car fuel consumption and CO2 emissions data to be made freely available to consumers. Car dealers are required to have a label showing the fuel consumption and CO2 emissions of each different model on display, either on or near the vehicle. Fuel consumption figures will be expressed both in litres per 100 kilometres (l/100 km) and in miles per gallon (mpg). The label will list the figures achieved in urban, extra-urban and combined conditions separately. From September of 2005, dealers had the option to produce a new “comparative” label. The new label shows the mandatory Fuel Consumption and CO2 figures mentioned previously, alongside information about the appropriate VED band for the vehicle. The new label is similar in design to the energy efficiency labels that appear on many ‘white goods’, such as fridge freezers