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I always ask my customers if they have comments about getting their new car. Really, I am looking for criticisms (so I can improve my service). However, customers like David Poole show that it is hard to generate real criticism. I can only improve if I know if anything is wrong. So, no thanks to David Poole 🙂
Ling is customer service exemplified. Nothing is too much trouble and she delivers. All of the most competitive prices, with stress relieving sense of humour too. Three “Yes’s” from me. Excellent delivery, all worked well.
Editor Note: Great. I like 3 yes’s, hahaha. You have a fantastic new Civic and we had a good laugh while you were waiting for your new car, David. Thanks for wonderful comments in your letter! As you are Managing Director of massive international bank in the UK, I withhold your address because there are some assholes who confuse YOU with what has happened in the banking sector. – Ling