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Many customer letters contain really funny stuff. It’s unusual to receive a very dry one. However, I publish them all. Here is a letter from Jonathon Malton. It was sent to me quite a while ago!
My car/deal- I am delighted with my car and feel that I have got a good value for money deal. Score for LINGsCARS.com = 10/10
Very happy customer! Suggestions for improvement- although the car was delivered with a couple of weeks of signing the docs, things did go a little quiet. Try to keep in touch to reassure that car is coming. Excellent delivery, the delivery driver was very courteous.
14 Monkseaton Drive
Tyne And Wear
Editor Note: Whoa! Looks like I did not communicate well enough on delivery. I take massive note and improve this, Jon. However, checking, between the time you received the documents and delivery, I had 12 messages to you on LINGO, but I admit there were 6 days while we waited for the delivery to take place when you had no updates. So, I have changed procedures and my system will now not let more than 3 days pass without an update. I appreciate that feedback, thanks. So pleased you still give me 10/10!
Apart from this, you are a chai expert with Ringtons, so I had loads of tea advice along the way 🙂 Hope you enjoy the C5 immensely. Super customer, great fun! – Ling