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My letters webpage must be just about the longest on the internet! Currently, there are 1525 letters on my website. Letters are great, as they are like a window on my customers’ happiness. My good customer Martin Welsh wrote this one:

Martin says…
First class service yet again. Our staff engineer was delighted with his car and once again a great and painless experience dealing with your organisation. Delivery of our Lexus IS was excellent.

Martin Welsh
Ayrshire
KA20 ***

Editor Note: Martin, you have had a Discovery before, and now a Lexus IS. Your company is an engineering business. Thanks so much for the lovely comments, it means so much to me to have people who come back many times. I try to look after you! You are called “Welsh” but you are Scottish. I’m very confused! Hahaha. – Ling

Great cars like the Nissan Qashqai 1.2 DIG-T 16v (115bhp) N-Connecta Glass Roof Pack Hatchback 5dr 1197cc Petrol Manual jump out to me when I am checking environment data. This one has changed, so I type it here. I get a lot of these changes.

Oh, I get very mad about this, but I cannot say this in my advertising or some big leasing companies complain to me that I slag them off… The industry standard for contract hire is a 1x rental-initial-payment or (more usually) a 3x rental-initial-payment. That’s it. If everyone advertised this, you could easily compare the rental figures as the football field we are playing on would be flat.

At the Kyoto Conference on Climate Change in December 1997 all developed countries agreed to legally binding targets to reduce their greenhouse gas emissions in response to warnings over global climate change. Following this the European Commission and the European Automobile Manufacturers Association (ACEA) came to an agreement in July 1998 that committed ACEA to reduce the CO2 emissions from new passenger cars by over 25% to an average CO2 emission figure of 140 g/km by 2008. This is one of the most significant industry agreements on reducing greenhouse gas emissions and it has led to more fuel efficient vehicles being brought to the market. Similar voluntary agreements have now been reached with Japanese and Korean motor manufacturers. I dread to think what the Chinese are doing…

I have taken a typical model of this car from my website – the Nissan Qashqai Petrol Manual. For this car, the CO2 is now just 129g/km. Other trim levels might differ slightly.

My Nissan Qashqai 1.2 DIG-T 16v (115bhp) N-Connecta Glass Roof Pack Hatchback 5dr 1197cc Petrol Manual gearbox is only £237.78 inc VAT per month with 3 months initial payment, followed by 35 payments on direct debit. Business customers, make sure you deduct the VAT, when making decisions. As I can’t tell what type of customer you are (business or private), I can’t display the price any other way but to show VAT seperately (sorry!).

This price on my Nissan Qashqai includes full road tax for the length of the contract, on all of my cars and vans! Free delivery to your home or work and free collection from you at the end! £237.78 inc VAT per month is based on you driving 10,000 miles per annum, but higher mileages are usually available at a small extra cost. If you go over the allocated miles, you can pay a small excess mileage charge, usually between 3p and 15p per mile.

Winning the environmental award (2008 Best Environmentalist in the car industry) was very pleasing for me as it meant I was being recognised for my hard work. I’m the the ONLY new car supplier to display and promote environmental info for ALL new cars, on the web! Please note I have pioneered availability of environmental information on the internet. Using the internet to research and buy new cars is the most environmentally friendly method, by miles.

Do not compromise safety but be aware that the use of onboard electrical devices increases fuel consumption.

These comments have been made about my website:

Ling, I found your site because you are a Googlewhack!!! If you enter the words “antidisestablishmentarianism multipla” you are the only site that is found!! I am, however, glad I found you because it is a mad site!!! I think you should get in touch with Dave Gorman to tell him you are a Googlewhack!
Chris Eyre, Dewsbury, WF13 4RA
leedsfan72_@hotmail.com

Failure to show fuel consumption labels on new cars on display, or to make available to potential buyers the results of the fuel consumption tests as listed in this booklet, render dealers liable on conviction to a fine of up to �5,000. The same penalty exists for anyone who does not include all the appropriate test results in promotional literature. Trading Standards enforce point of sale information and should be contacted if you have concerns in this area. The Vehicle Certification Agency enforce the provision of information in advertising and promotional literature.

Visit my full letters page click here

Many customer letters contain really funny stuff. It’s unusual to receive a very dry one. However, I publish them all. Here is a letter from Wayne Parsons. It was sent to me quite a while ago!

Wayne says…
I’ve just taken delivery of a new Honda Civic Type-R. Service from Ling is unbelievable. Kept up to date the whole way. Very easy. Just pick your car or budget and sit back. No need to search anywhere else on the net, you won’t find cheaper. I was a little wary at first but I’m proof and the cars here on my driveway. Why pay ridiculous deposit high monthly payments and then at the end go through the hassle of trying to sell your car? Nobody wants to give the price you want. Thanks LING. See you again in 22months.

Wayne Parsons
Bristol
BS34 ***

Editor Note: Hahahaha, Wayne, you are a bloody aerospace expert and now you are the fastest aerospace expert in Bristol (probably the whole of South West UK). Thanks so much for being a super customer!! Bright red cars are my favourite, especially when they are these fast versions. – Ling

I am Ling and my Volkswagen Polo 1.0 i 12v (65bhp) SE Hatchback 5dr 999cc Petrol Manual has a new CO2 value today. So I post it here in my blog. I always update very fast. Can anyone name another website that can do this stuff as fast as me?

You run this new car for 12, 18, 24 or 36 months depending on the term, and run it within an agreed mileage limit (usually 10,000, 15,000 or 20,000 miles per year, but different mileages are possible). If you exceed the mileage limit, you pay for extra miles at (typically) 4p – 10p per extra mile. This is known as the excess mileage rate.

According to Nicholas Stern’s report, 14 per cent of global carbon dioxide emissions come from transport. The SMMT points out that the motor industry recognises it has a key role to play in reducing the impact of its products and production processes and will continue to develop the technologies to deliver more sustainable motoring. New cars, commercial vehicles and buses reflect many of the cleaner technologies coming to market, including biofuel models, hybrids and greener diesel vehicles.

Working it out from the tables, the CO2 is just 108g/km for the Volkswagen Polo Petrol Manual. There are a few cars in this range, so different specs will give slightly different CO2 values.

My Volkswagen Polo 1.0 i 12v (65bhp) SE Hatchback 5dr 999cc Petrol Manual gearbox is only £214.20 inc VAT per month with 3 months initial payment, followed by 35 payments on direct debit. Business customers, make sure you deduct the VAT, when making decisions. As I can’t tell what type of customer you are (business or private), I can’t display the price any other way but to show VAT seperately (sorry!).

This price on my Volkswagen Polo includes full road tax for the length of the contract, on all of my cars and vans! Free delivery to your home or work and free collection from you at the end! £214.20 inc VAT per month is based on you driving 10,000 miles per annum, but higher mileages are usually available at a small extra cost. If you go over the allocated miles, you can pay a small excess mileage charge, usually between 3p and 15p per mile.

The comparative or “fridge” label, is compulsory in car showrooms – except you’ve got to DRIVE there to see it! I won an industry award for displaying it electronically for all website visitors. I am the proud winner of the 2008 Best Environmentalist 2008 Automotive Management Award. Like me, Michael O’Leary, CEO of Ryanair talks straight about cars versus planes. “The usual horseshit”, he says. One day, every car will be as Green as my Jolly Green Nuclear Missile Truck “Calm down dear!” – it’s only done 1,000 miles since 1970.

Use air-conditioning sparingly – running air-conditioning continuously will increase fuel consumption significantly.

Website comments come in all the time – I have got one that says…

Amazing and very funny site.
David McGuire, Blackpool, FY2 0DP
satellitedave_@yahoo.com

The other pollutants from petrol, diesel and alternative fuel engines are mainly Carbon Monoxide, Oxides of Nitrogen, un-burnt Hydrocarbons and fine particles. The first three are gases and are invisible. Fine particles are usually invisible although in certain operating conditions diesels will produce visible particles, appearing as smoke. Petrol engines will also produce visible particles if they are burning engine oil or running rich, for example, following a cold start. Unlike CO2, emissions of these pollutants are not directly linked to fuel consumption. Pollutant levels are more dependant on vehicle technology and the state of maintenance of the vehicle.

Visit my full letters page click here

Does your cat eat letters when they come through your letter box? Mine does. Here’s a letter it missed, from Martin Lambert in York. Bloody cat!

Martin says…
Ling – The Audi A6 Avant is fantastic – worth the wait!

It was a real pleasure dealing with you, it’s often hard to find people who do what they say they will – and with a great sense of humour as a bonus! The communication throughout was excellent – keep it going! Excellent delivery, on time by a nice chap. See you in two years.

Martin Lambert
York
YO19 ***

Editor Note: Wowwwww! Nice letter, from a marketing expert! 100% Proof is a unique blend of pragmatism, creativity and practicality, matured by over 25 years’ client and agency experience, to produce results led marketing solutions for the drinks industry (it says on your website). You know what makes your intriguing market tick, Martin, as you work with some of the best known companies and brands to produce exceptional results. You say you are not another fancy agency with massive overheads that are passed on to clients ‒ you say you operate with the minimum of overhead to ensure that the value is in the service we provide, not the offices you sit in or the cars you drive. And the Audi is proof of that (100% proof, hehehe) as it was C-H-E-A-P 🙂 So I am especially pleased by your comments. How many Bacardi Breezers can you get in an Audi A6 Avant? 🙂

– Ling

Changing this information for the Mercedes C-Class Saloon 1.6 CDi 16v (136bhp) C200d Sport Saloon 4dr 1598cc Diesel Automatic, I noticed most other websites still use old values. You should trust that I work harder to give you the correct info!

At the manufacturer’s service intervals, the car will need a service, which you are responsible for. Of course, as it’s a brand-new car, tyres/brakes etc will probably last out the contract so you’ll only have a basic oil and filter service to pay for.

A very important feature is to be able to compare many different cars – on my main car listing pages. No franchised dealer will allow this, as they are mainly representing just one brand, so how is the average customer expected to make comparative judgements?

I have taken a typical model of this car from my website – the Mercedes C-Class Saloon Diesel Automatic. For this car, the CO2 is now just 111g/km. Other trim levels might differ slightly.

My Mercedes C-Class Saloon 1.6 CDi 16v (136bhp) C200d Sport Saloon 4dr 1598cc Diesel Automatic gearbox is only £317.53 inc VAT per month with 3 months initial payment, followed by 35 payments on direct debit. Business customers, make sure you deduct the VAT, when making decisions. As I can’t tell what type of customer you are (business or private), I can’t display the price any other way but to show VAT seperately (sorry!).

This price on my Mercedes C-Class Saloon includes full road tax for the length of the contract, on all of my cars and vans! Free delivery to your home or work and free collection from you at the end! £317.53 inc VAT per month is based on you driving 10,000 miles per annum, but higher mileages are usually available at a small extra cost. If you go over the allocated miles, you can pay a small excess mileage charge, usually between 3p and 15p per mile.

The comparative or “fridge” label, is compulsory in car showrooms – except you’ve got to DRIVE there to see it! I won an industry award for displaying it electronically for all website visitors. I am the proud winner of the 2008 Best Environmentalist 2008 Automotive Management Award. Like me, Michael O’Leary, CEO of Ryanair talks straight about cars versus planes. “The usual horseshit”, he says. One day, every car will be as Green as my Jolly Green Nuclear Missile Truck “Calm down dear!” – it’s only done 1,000 miles since 1970.

Use air-conditioning sparingly – running air-conditioning continuously will increase fuel consumption significantly.

I have hundreds of these comments on my website:

It’s been listed on MSE.com. iExcellent!
Leyla Knight, Gosport, PO12 4ET
talkstoomuch_@hotmail.com

Hybrid vehicles combine an internal combustion engine with an electric motor and battery. There are various ways in which hybrid vehicles can operate. For example the electric motor can be used to provide additional power during acceleration and high load conditions. The battery can then be recharged by the internal combustion engine or from energy absorbed during braking, or, in some cases, from an external electrical supply. Hybrid vehicles offer reduced fuel consumption and CO2 with potentially some reduction in emissions of local pollutants.

Visit my full letters page click here

Inbetween all my bills and bank statements, I receive customer letters. Here one I pulled out to read from Martin Welsh, but I actually got it a while ago. It is about the delivery of their Lexus IS.

Martin says…
First class service yet again. Our staff engineer was delighted with his car and once again a great and painless experience dealing with your organisation. Delivery of our Lexus IS was excellent.

Martin Welsh
Ayrshire
KA20 ***

Editor Note: Martin, you have had a Discovery before, and now a Lexus IS. Your company is an engineering business. Thanks so much for the lovely comments, it means so much to me to have people who come back many times. I try to look after you! You are called “Welsh” but you are Scottish. I’m very confused! Hahaha. – Ling

Great cars like the Volkswagen Polo 1.0 i 12v (65bhp) Beats Hatchback 5dr 999cc Petrol Manual jump out to me when I am checking environment data. This one has changed, so I type it here. I get a lot of these changes.

At the end of the contract, the car is collected from you and you have no further obligations. You do not buy the car, nor do you have a “balloon” payment. Simply give it back! Of course, the car should be fair and reasonable condition commensurate with its age and mileage. If it’s not, you’ll be charged for any damage. But to me that’s common sense.

I have researched this environmental subject widely. I have corresponded with the Department for Transport, have been in discussions with the VCA (the VCA is the designated UK approval authority which compiles the UK vehicle environmental data) and the SMMT (the Society of Motor Manufacturers and Traders). Sir Nicholas Stern would not return my calls 🙂

Working it out from the tables, the CO2 is just 110g/km for the Volkswagen Polo Petrol Manual. There are a few cars in this range, so different specs will give slightly different CO2 values.

My Volkswagen Polo 1.0 i 12v (65bhp) Beats Hatchback 5dr 999cc Petrol Manual gearbox is only £244.50 inc VAT per month with 3 months initial payment, followed by 35 payments on direct debit. Business customers, make sure you deduct the VAT, when making decisions. As I can’t tell what type of customer you are (business or private), I can’t display the price any other way but to show VAT seperately (sorry!).

This price on my Volkswagen Polo includes full road tax for the length of the contract, on all of my cars and vans! Free delivery to your home or work and free collection from you at the end! £244.50 inc VAT per month is based on you driving 10,000 miles per annum, but higher mileages are usually available at a small extra cost. If you go over the allocated miles, you can pay a small excess mileage charge, usually between 3p and 15p per mile.

Sir Nicholas Stern, Head of the Government Economics Service, produced the UK Government Environmental Report on the Economics of Climate Change. I was so pleased to win an Environmental Award in 2008, myself. I am determined that LINGsCARS.com will go further than anyone else in this industry to exceed the legal minimum information disclosure. It is probably the case that my customers have the smallest environmental footprints of any new car customers in the UK!

Switch off – sitting stationary is zero miles per gallon, switch off the engine whenever it is safe to do so.

Read this, I have this comment up, displayed on LINGsCARS.com:

Great site, easy to navigate.
Jammer Hearne, Kirkby in Ashfield, NG17 7FY
greenday_chic_xx_@hotmail.co.uk

The other pollutants from petrol, diesel and alternative fuel engines are mainly Carbon Monoxide, Oxides of Nitrogen, un-burnt Hydrocarbons and fine particles. The first three are gases and are invisible. Fine particles are usually invisible although in certain operating conditions diesels will produce visible particles, appearing as smoke. Petrol engines will also produce visible particles if they are burning engine oil or running rich, for example, following a cold start. Unlike CO2, emissions of these pollutants are not directly linked to fuel consumption. Pollutant levels are more dependant on vehicle technology and the state of maintenance of the vehicle.

Visit my full letters page click here

Does your cat eat letters when they come through your letter box? Mine does. Here’s a letter it missed, from John Burns in East Boldon. Bloody cat!

John says…
Ling

The car is lovely but the only minor thing is that it came to us dirty. It could have done with a wash.

John Burns
East Boldon
***

Editor Note: Well, sorry about dirt, no excuse dealer can’t wash Honda CRV even after driving from Midlands to Tyneside to deliver. Good news is we managed all this in 2 1/2 weeks, start to finish. I shout like hell at dealer (HONDA DEALER! WHAT DISAPPOINTMENT! Ling name and shame: Brindley Honda, Birmingham). – Ling

Don’t spend so much on fuel! If you get a new Ford Kuga Diesel 2.0 TDCi (150bhp) ST-Line 2WD Station Wagon 5dr 1997cc Manual, then you will spend less because the CO2 value has changed. That means more MPG.

I get my car deals from many sources, main dealers, finance companies, or I work them out myself using different finance companies. Main dealers I use include; Audi, Alfa Romeo, BMW, Cadillac, Chevrolet, Chrysler, Citroen, Dodge, Fiat, Ford, Honda, Hummer, Hyundai, Jaguar, Jeep, Kia, Land Rover, Lexus, Lotus, Mazda (boo), Mercedes-Benz, MG (new improved Chinese joke version!), Mini, Mitsubishi, Nissan, Peugeot, Proton, Renault, Saab, Seat, Skoda, Smart, Ssangyoung (North Korean??) Subaru, Suzuki, Toyota, Vauxhall, Volkswagen (or VW), and Volvo. Amazing, huh???

According to Nicholas Stern’s report, 14 per cent of global carbon dioxide emissions come from transport. The SMMT points out that the motor industry recognises it has a key role to play in reducing the impact of its products and production processes and will continue to develop the technologies to deliver more sustainable motoring. New cars, commercial vehicles and buses reflect many of the cleaner technologies coming to market, including biofuel models, hybrids and greener diesel vehicles.

Having got all the info for the Ford Kuga Diesel Manual, I can publish the new CO2 figure: 122g/km. This will change across the different models of this particular car, they are all a bit different.

My Ford Kuga 2.0 TDCi (150bhp) ST-Line 2WD Station Wagon 5dr 1997cc Diesel Manual gearbox is only £308.62 inc VAT per month with 3 months initial payment, followed by 35 payments on direct debit. Business customers, make sure you deduct the VAT, when making decisions. As I can’t tell what type of customer you are (business or private), I can’t display the price any other way but to show VAT seperately (sorry!).

This price on my Ford Kuga includes full road tax for the length of the contract, on all of my cars and vans! Free delivery to your home or work and free collection from you at the end! £308.62 inc VAT per month is based on you driving 10,000 miles per annum, but higher mileages are usually available at a small extra cost. If you go over the allocated miles, you can pay a small excess mileage charge, usually between 3p and 15p per mile.

One of my best awards was the 2008 best non-franchise environmentalist, awarded by Automotive Management. The web is fickle, I have noticed LINGsCARS.com is the ONLY new car supplier to display and promote environmental info for ALL new cars, on the web! My website won “BEST non-franchised WEBSITE 2007” in the Automotive Management Awards.

Use air-conditioning sparingly – running air-conditioning continuously will increase fuel consumption significantly.

I have so many comments about my website, this one says;

Your website is by far the world’s best website. No competition.
Jeremy Roberts, Watford, WD19 4TW
jeremysroberts_@gmail.com

Biofuels also offer a way to reduce vehicles’ impacts on climate change. The fuels are not entirely CO2 neutral because of the energy used to grow and process crops, but they can offer substantial CO2 savings over fossil petrol and diesel. Today most biofuels are sold in a blends of up to 5% with fossil petrol and diesel . These are suitable for use in all vehicles. Fuel standards may be extended in the future to allow more than 5% if it is concluded that this is compatible with existing vehicles. Some manufacturers offer ‘flexi-fuel’ vehicles that can run on bioethanol blends up to E85 – a blend of 85% bioethanol and 15% petrol, as well as fossil petrol.