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Gotta laugh at some of these letters! It’s amazing how much time some customers put into writing them. Often it can take me up to 10 seconds to read them. Just like this letter from Richard Day that I got a while ago:
Lings Cars is a Car Leasing company that I stumbled upon when researching car leasing as a solution to my transfer to Swanwick this year. I figured that commuting 70 miles a day would not be good for my poor Micra so my options were to buy a new/second-hand car/lease a car or win one!! (Yeah right). After calculating the cost of a new car with depreciation, mileage, wear and tear I looked into the second-hand market but this still meant losing out with a less likely resale after a few years with high mileage, MOT costs and possible mechanical problems because of the age of vehicle.
When I saw the prices and what is included in leasing a car at Lings Cars I decided to go for that option. Included in my 3 year deal is road tax, full Ford 3 year warranty, Ford Assist Home and breakdown cover, no MOT required, delivery, documentation, some car mats that Ling threw in and a First Aid kit oh and loads of Chinese sweets and noodles she sent me!!! My 3 year lease is for 18,000 miles pa included but this can be agreed from as little as 10,000 to 20,000pa. I get a brand new car with all the benefits but don’t have to worry about selling it in three years time or MOTs or putting a high mileage on the car I can simply choose another new one and start again!
Ling Valentine is the proprietor of this company and you may of seen her on Dragon’s Den a few years ago where she actually turned down an offer shared between two of the Dragons because they wanted a higher percentage stake in her company.
Rich’s actual new Fiesta in real life! – COOL!!! – Ling
Her website is so crazy and full of funny stuff that you would think at first that this is dodgy company. I ignored the site many times before checking out the prices and doing some research to find a very competitive and genuine company. Her personal lease pricing always includes VAT and there are no hidden charges, something that she hates about most other car leasing websites.
After looking at different options and then getting an initial quote a secure area is set up where you can message Ling personally or one of her staff to simply ask anything you like, which is usually answered within a few minutes depending on the question. From then on you are constantly kept up to date with the progress of your chosen vehicle until delivery. I have got to know Ling really well since I first started enquiring about my car and I will still keep in touch with her until I lease my next car! How’s that for a personal service!
So I can confidently recommend her website as I know from research her prices are very competitive, her service is outstanding and really funny too! From the start of the whole process I have received outstanding customer service, help and support not to mention the car arriving in outstanding condition on exactly the time agreed and at an amazing low monthly payment.
It’s worth checking out her website even just for the funny stuff on there!
Editor Note: Rich, you are an Air Traffic Project Specialist at NATS. You write such a beautiful description for new customers to read, thanks, and this is also pinned up on the Air Traffic notice board! I really had a great time dealing with you and we have a lot in common, because one of my toys is a microlight. I followed the building of your patio, advised you on sorting out your garden shed, heard all about your holiday in Devon swimming in the polluted sea… and now I know all about all the aeroplane near misses over Southern England! Let’s hope you don’t have a near miss in your new Fiesta, which just arrived before Ford caused massive supply problems. You are so happy with it, no wonder, after an old Micra. Glad to have such a customer who turns into a great pal! – Ling