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UK's car leasing queen Ling Valentine

Lings' car leasing customer letters

Ling Valentine, UK's car leasing queen

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CUSTOMER LETTERS

Customer car leasing letters    shout about 1350 customer letters!    Customer car leasing letters
1523 LETTERS!
More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling


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Letter
Customer Letter: 1527 / 1523
Duncan says...
 I got a few car quotes from Ling then ordered the BMW 3-series I liked, plus extras. She pestered BMW for delivery date with eventually came through. I was kept up to date with progress. The whole deal went swimmingly. I can honestly say I would recommend Ling to anybody. The price very competitive and I love the car.

Duncan


Editor Note: Yep, you wanted the Auto-Folding Mirrors, Duncan, because you park it on the street, I think. You should love the car, I had a 3-series (2 cars ago) and it was just brilliant to drive. I would say: perfect. It took BMW 2 months to get this car built and delivered, not TOO bad in the current conditions. Glad you are happy :) - Ling



Letter
Customer Letter: 1483 / 1523
Deborah says...
 Brilliant! The whole process – the car – everything. I would definitely use Ling again as everything was great. Plenty of contact, simple process, quick response to e-mails and funny! Felt like I was dealing with a friend. Have recommended already and will be back! Thanks.

Excellent delivery: Good service – polite, smart and delivered car on time. Thank you.

Deborah


Editor Note: Deb, that sounds good to me! You were great to deal with, we had a load of fun and you were really happy with your Fiesta and the deal. It is hard to do better than that. You are certainly a friend, now :) Thanks for recommendation! - Ling



Letter
Customer Letter: 1418 / 1523
Ron says...
 Fantastic clear service. Once you get round the wacky website and into buying the car - all is clear, simple and enjoyable!! Good delivery of my new Citroen C4.

Ron


Editor Note: Ron, thanks so much for the comments. Glad you got round the website :) I hope you have a great time in the new C4 - nice car! - Ling



Letter
Customer Letter: 1387 / 1523
Michael says...
 I really enjoyed the experience of dealing with Ling! The website is great fun and the lease pricing is excellent. The process is personal and informative each step of the way. You are always aware of timescales. The Volkswagen Golf is brilliant! I would certainly use Ling again and have recommended the site to friends and family. Excellent dealer, efficient and very helpful.

Michael


Editor Note: Yes, this VW dealer really is excellent, my favourite one to use. Glad you enjoyed, we had some fun, even though the production on Golfs is so backlogged it took 4 months from order to delivery :). Now all you have to do is drive the Golf like hell! - Ling



Letter
Customer Letter: 1373 / 1523
Thomas says...
 Easy and efficient service. LINGO message system first class. Personal service so much better than normal companies where you are just a number. Good delivery on my new Fiesta, on time as promised.

Thomas


Editor Note: Yo!!! Tom, you had some problems answering my messages from work, but we can blame that on your employers and their miserable attitude to staff happiness :) I am so happy you then tell me the LINGO message system is first class. Have a great time posing in the new Fiesta - fantastic cars, these! - Ling



Letter
Customer Letter: 1344 / 1523
Martin says...
 Hi Ling, sorry I've taken so long for this feedback but have started a new job! Ling, you were brilliant, I would recommend you to anybody. Good communication, you do exactly what you say on the tin! Brilliant delivery, car on time and washed. Many thanks Ling.

Martin


Editor Note: On my tin, it still says "Made in China", hahahaha! I withhold your address as you are important person in Armed Forces and I do not want responsibility for terrorist incident. I forgive you for delay while you are on Tour of Duty with Band of Brothers. Thanks, Tommy Atkins for being super customer. Glad they managed to wash your Volvo C30... There is a war on, you know! - Ling



Letter
Customer Letter: 1324 / 1523
Kevin says...
 Ling is the name. Leasing cars by the score, that's her game. Efficient, proficient, what more could you ask? Previous customers say "she is well up to the task". Be careful how you deal with her. Be polite and correct. This lady's not for messing, she is very direct. You wanna lease a car, maybe for two years or treble, just give her a call, nothing is too much trouble. Many thanks for your service.

Kevin


Editor Note: Kev Greenwood, you are nutter. It is so nice to have crazy customers :) Some Merc customers are a bit boring, but not you. You had a cheap SLK Merc with loads of extras: Alpaca Grey Leather, Parktronic (audio and visual Parking aid), Wood Trim-Black Ash, Heated Seats, Remote Control Roof Operation Integrated Into Key, Mirror Package... what a car! For such a small price! I love your comments, good job you were always polite, hahaha! Get your top down and drive it! - Ling



Letter
Customer Letter: 1313 / 1523
Wayne says...
 A good clear website. Prices in front of you. What you see is what you pay and they are cheap. Why anyone would would want to buy a car when when you can lease at these prices, I don't know? Do the maths. Splash the cash and what you lose in depreciation is more than your rental. Plus no aggro trying to sell. Change every two or three years. Ling keeps you updated. I've got a shiny Civic Type-R. Could never buy this. I'm proof, using Ling and get the car you really really want.

Thanks Ling, really pleased with the car. Wish finance company were as efficient as your team. I'm up your way in June. May try to pop in and get photo done for your website. what you think?

Wayne


Editor Note: Hey, Wayne, photo would be great. Feel free to pop in, please email first to check I have not gone out. Always people here, though. You are exactly correct about the maths, these cars are damn cheap. So pleased you are happy bunny. Thanks for website comments, I appreciate those :) - Ling



Letter
Customer Letter: 1299 / 1523
Laura says...
 Very pleased with the excellent service Ling supplies.The new Fiesta is great and will recommend to all my friends. Thanks again Ling, you are super. Excellent delivery, great service from the dealer.

Laura


Editor Note: Good. This is the second car you have had from me in 5 months Laura, you now have 2 new Fiestas. These are lovely cars, No. 1 best seller! Good supplier, I pat them on the head. Look forward to a sales rush from all your friends, hahaha! - Ling



Letter
Customer Letter: 1292 / 1523
Wayne says...
 I've just taken delivery of a new Honda Civic Type-R. Service from Ling is unbelievable. Kept up to date the whole way. Very easy. Just pick your car or budget and sit back. No need to search anywhere else on the net, you won't find cheaper. I was a little wary at first but I'm proof and the cars here on my driveway. Why pay ridiculous deposit high monthly payments and then at the end go through the hassle of trying to sell your car? Nobody wants to give the price you want. Thanks LING. See you again in 22months.

Wayne


Editor Note: Hahahaha, Wayne, you are a bloody aerospace expert and now you are the fastest aerospace expert in Bristol (probably the whole of South West UK). Thanks so much for being a super customer!! Bright red cars are my favourite, especially when they are these fast versions. - Ling



Letter
Customer Letter: 1275 / 1523
Christine says...
 After trawling the Internet forever, I stumbled across Ling's site and was instantly attracted to the craziness of it all! A great website which is fun to use - very competitive prices - and instant answers to any queries. FUN FUN FUN and I love my new Astra Twintop. Good delivery, no problems.

Christine


Editor Note: That's what I like to hear, Chris! I put a lot of effort into my website. Glad you enjoy it. Fun from my end, too! Now, get the roof down on your Twintop and soak up those rays! - Ling



Letter
Customer Letter: 1269 / 1523
Katie says...
 What fantastic service, the speed from the original enquiry to getting my new Picasso was super - just 10 days.

What can you say about Ling? She made me laugh so much, her wittiness is something else, but she is also an extremely efficient person to deal with. One word sums up LINGsCARS - OUTSTANDING!! Delivery of my new car was excellent, car was lacking the radio handbook, though.

Katie


Editor Note: Well, Kate - thanks! It is so lovely to deal with customers like you, you make all my efforts worthwhile. The radio handbook is on backorder, however if you stab lots of buttons I am sure it will play Radio 2. Are you a relation to Jeremy Vine??? This supplier is so good, delivery is always very fast. I cannot always do cars this quickly. Thanks so much for the letter :) - Ling



Letter
Customer Letter: 1209 / 1523
Laura says...
 Thanks for a quick, fantastic service from you, Ling. I'm very pleased with my new shape Fiesta, which has led me to order another car from you. Thanks again to all your staff. Delivery was OK, but the car turned up filthy dirty.

Laura


Editor Note: Laura, well, I squeeze the dealers so hard on price, they can't even afford a car wash! It was mid-December, so the weather will have been terrible - and you live in Bristol, a long way from everywhere hahaha. A carwash is a small price to pay but I understand it should have been clean. I will kick them. You have ordered ANOTHER Fiesta!!! That's great. Over the past decade you have been the leading entertainment agency for mobile disco dance in Bristol, Bath, Swindon and the Southwest, from corporate events and resident nightclub DJ to wedding and birthday parties. I give you a hyperlink :) - Ling



Letter
Customer Letter: 1187 / 1523
Christine says...
 There should be a new phrase in the English language! LINGEFFICIENCY.

You have a query? Email Ling. Before you even have time to make a cup of coffee, your email reply is on the screen! Good to do business with you. Thank you Ling, you made the whole procedure trouble/hassle free. So glad we chose you – one crazy lady.

Dealer/Supplier Score for my new Mazda 3: Good. Delivery driver so helpful. Thanks. We have some right little scally wags in this area and we don't want the car nicked! Please could you remove our address from public view.

Christine


Editor Note: Wow, you are a senior person in the North Bristol NHS Trust, so I wonder if I would get 5 stars... I hope so. Not only that, but I didn't give you free MRSA! :) It was lovely to deal with you, I'm pleased you are happy. Health advice: You should not drink so much coffee waiting for other suppliers to contact you, hahaha. Good service means a lot to me. I am fast, because frankly it is easier than being slow :) Does that make sense? It does to me :) ... Scallywag protection enabled, although... they have the choice of 1,000 cars on every street. Most parked outside their houses. Not sure if scallywags consult LINGsCARS.com before committing TWOK :) - Ling



Letter
Customer Letter: 1156 / 1523
Matt says...
carLingsCars are everything a good, modern business should be. The list of positives is easy to write - Professional, responsive and human. So many businesses get it wrong – they forget to want your business. Ling and her team use technology brilliantly because it allows them to answer any queries quickly, efficiently and with a personal touch. If you want a car from a business with a personal touch.

If you want a car from a business with a sense of fun, professionalism and the best prices ANYWHERE. Use Ling! Delivery of my new Volkswagen Golf was excellent, on time and friendly.

Matt


Editor Note: Wooooo, Matt, what a star letter! Aviation Online is an online e-learning site for aerospace engineers, pilots and aviation enthusiasts. I'm so pleased to receive praise from someone who knows online business. I am happy to be modern :) - Ling



Letter
Customer Letter: 1119 / 1523
Steve says...
 Such an easy transaction - Thank you Ling. Meant I could carry on with my business whilst this Citroen Nemo van purchase just happened (magic!)

Steve


Editor Note: Steve, you are a training company, so glad you approve of my methods. Enjoy the Nemo van, they are great new-style vans. Enjoy Cornwall too! - Ling



Letter
Customer Letter: 1118 / 1523
David says...
 The whole process of leasing our wonderful new car was handed professionally and courteously by Ling and her team at all times. Communication was very easy using the website. The car was delivered on time, exactly as arranged. Thanks so much LINGsCARS - I cannot recommend you highly enough! Excellent delivery - dealer was very helpful resolving one minor issue.

David


Editor Note: Call me Dave (just like Cameron), you were a delightful customer, despite the fact you work for the evil empire of AOL. I am happy that you liked the service and the car. See you in a few years! - Ling



Letter
Customer Letter: 1112 / 1523
Marjorie says...
 This is my second car from Ling; the service was fantastic because of her new email LINGO system. It allows you to know at what stage you are or what's outstanding. Ling is very witty person, but efficient and can answer all your questions. The delivery of the Toyota Prius was perfect no hassle.

Marjorie


Editor Note: Marjorie, thanks so much for that. You are a superstar to come back to me again. Glad you like the LINGO, I am putting loads of work into that. It is working very well. Hope you enjoy that Prius, funny cars, but many people absolutely love them. - Ling



Letter
Customer Letter: 1102 / 1523
Jane says...
 Unusual business practice. Much prefer something more formal with emails. However cannot fault speed and efficiency of service. Thanks.

Jane


Editor Note: Well, Jane, no problem. Sorry to say I am not very formal. I guess there are many different styles, but these are only cars and are not life or death. No-one dies :) Here I go again, hehehe. Sorry. Perhaps I made up for my lighthearted manner with speed and efficiency. Enjoy the Captiva! You were a very nice customer, despite that I irritated you. - Ling



Letter
Customer Letter: 1093 / 1523
Sharon says...
 My Fiat Panda is sleek, sophisticated, nippy and reliable like me and it's cuter than my husband. It's a fantastic runner for me - so thanks Ling for everything you've done. It was all done quickly and easily and you were a fantastic help with any queries I had. I'll definitely be using you again. Excellent delivery, they were quick and efficient.

Sharon


Editor Note: This is second Panda letter in a row who had a good delivery experience! Maybe FIAT were having a bad day??? Wow. I am not sure the Panda is "sleek" but then I have not seen your husband :) Glad you enjoyed getting your new car, Sharon! - Ling



Letter
Customer Letter: 1082 / 1523
Paul says...
 Ling, when I first saw your website I was inclined to look elsewhere. Only later did I come back due to some competitive prices. Once hooked, I was very happy with the order process and the whole transaction was quick and efficient on my X-Trail. I am delighted to recommend you but do worry you may miss customers because of the first impressions created by your site. Car delivered with a fault. PDI... what PDI?

Paul


Editor Note: Grrrr, bloody Nissan dealer! You subsequently said: "Engine Management Light on. The error code was unknown to them, and the resolution was to "reprogram the system"; a process that took the best part of two hours. Apparently now the fault has been cleared - oh dear! Well, they claim it came on AFTER PDI, but this is just their view. So glad it got fixed straight away. I guess this can happen to any car. I made my feelings known to them, though. Apart from that, so happy you were happy with my service. Re the website - yes, it does polarise people, but hell - at least you don't get bored! :) - Ling



Letter
Customer Letter: 1047 / 1523
Adam says...
CarThanks Ling. Had my car less than three weeks from proposal form. Car arrived in great condition and saves me a packet a petrol. My fiancé is about to order one. Excellent delivery.

Adam


Editor Note: Ad, I withhold your address because you are a police sergeant and I don't want you getting hate mail from the police constables. I have already delivered a car to a high-ranking policeman in Bristol. You were a star customer under section 37, paragraph 19 of the Ling Customer Behaviour Act 2008. Enjoy the Citroen C1. Shame you didn't get the Government pay rise in full this year, you could have had a C2! Hehehe - Ling



Letter
Customer Letter: 996 / 1523
David says...
CarWe have taken delivery of new Caddy Maxi-Van. The process was easy and nothing was to much trouble. This company (LINGsCARS) is excellent with a great customer service and I will be returning in 3 years for a new vehicle.

David


Editor Note: David, you are specialist in the supply and service of all types of marine vessels with portable fire-fighting equipment and also carbon dioxide fixed installation for the larger marine vessels. So, glad you thought my service was red-hot, hahaha! See you in 3-years. I give you hyperlink. - Ling



Letter
Customer Letter: 905 / 1523
Ian says...
CarHaving never leased before, I had my reservations. Ling made the leasing of my new Nissan Qashqai a joyful hassle free experience. I would definitely recommended Ling to all who wish to lease. A hardworking truly professional lady. Thanks Ling, I'll be back and the rest of my family. Delivery was excellent, by a very caring, professional company.

Ian


Editor Note: Ian, well... again I find it difficult to know what to say, your letter is so kind. Thanks for completing every bit of paperwork so efficiently! I have never been to Plymouth, maybe I should visit if all the people there are as nice as you? Thanks! - Ling



Letter
Customer Letter: 878 / 1523
Dan says...
CarDear Ling, Thank you for arranging such a good deal on my Land Rover Freelander - and all in just 3 weeks from the first enquiry through to delivery. None of the main dealers or other leasing companies could get close to your deal or efficiency. I'll definitely be back for more! Excellent delivery - very pleasant and thorough delivery man.

Dan


Editor Note: Dan the man, how cool was that? I found you a car in stock, very unusual with Freelanders. As you are a Technical Author, you processed your paperwork efficiently which enabled me to crank up the speed. Don't drink cider and drive. I have heard the cider is very good where you live! - Ling



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