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Lings' car leasing customer letters

Ling Valentine, UK's car leasing queen

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CUSTOMER LETTERS

Customer car leasing letters    shout about 1350 customer letters!    Customer car leasing letters
1523 LETTERS!
More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling


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Letter
Customer Letter: 250 / 1523
Alison says...
CarI found the service from Ling swift, efficient and overall a very satisfying experience. I ordered my car and within 2 weeks it was delivered! The delivery was very smooth and with good customer service, excellent. What more do you want? I would definitely use Ling again.

Alison


Editor Note: Ooooh, maybe you can help me out with professional beauty treatment - do you do Chinese, Alison? So glad you were happy with 2.0 Alfa 156, this is also a car (like Peugeot 407 above) that you would NOT buy with cash, as depreciation is like jumping out of aeroplane - freefall! However, contract hire fixes your cost and you got an £18,000 car for just £169/month +VAT over a 1 year period. This was a deal of the year. I cannot always deliver cars this quickly, everyone please note! Also note that excellent dealer rating was because I did not use an Alfa Romeo dealer. Alfa Romeo has worst dealers in UK I think. When it breaks down (it will, it's an Alfa) then you will find this out. Good luck, Alison! - Ling



Letter
Customer Letter: 241 / 1523
David says...
CarDear Ling,

1st Class service on arranging the SAAB 9-3 lease deal. Excellent communication by email and phone. No problems. The car arrived on time as promised.

Many thanks and best wishes,

David


Editor Note: I always enjoying accountants as customers because it seems to help prove my claim that this is really the very cheapest way to run a new car, business or personal. Have fun in sporty SAAB! - Ling



Letter
Customer Letter: 240 / 1523
Neil says...
CarI would recommend LINGsCARS to anyone wanting a no-hassle transaction. It's refreshing to talk to someone who knows their stuff and deals in an uncomplicated and polite, honest manner. The Mercedes E220 was delivered ontime by a courteous driver with no problems! I will be back in 2007 for my next Mercedes.

Neil


Editor Note: How lovely to give me all this praise, but it is also nice to have such polite, friendly customers like you, Neil - Ling



Letter
Customer Letter: 238 / 1523
Colin says...
CarYou're a really crazy lady and you are obviously working too hard. However, the garage you use is excellent and they are being very flexible about me changing my delivery dates.

Colin


Editor Note: Ah, Colin, I made mistake. I forgot you delayed your car delivery until end January. Obviously working too hard, please forgive me. Will re-jiggle all your dates. Hope you like new BMW 1-series when it arrives - Ling



Letter
Customer Letter: 237 / 1523
Roy says...
CarDoing business with Ling was simple and problem-free. Ling deals with you as a person, and contract hiring a car was "as it says on the label". Car arrived when promised. Totally a no-hassle experience. I will be getting my next car from Ling.

Roy


Editor Note: Roy, as a customer you too were simple and problem-free. This is a good thing for me. I hope you enjoy new Citroen Picasso in Essex. Good job it was white one with alloys, spoiler and Mr Boombastic sound system. It will fit in. Enjoy car! - Ling



Letter
Customer Letter: 213 / 1523
Uncle says...
Ask Uncle Rex, he is cheaper and will provide a better service over car leasing companies such as Ling.

Uncle


Editor Note: Oh, here is another car leasing company attacking me! Maybe I should be pleased that the idiots want to code cowardly comments about me into their background code on website so that Google picks up on this stupid comment. Who is this Rex? Made up? And what about address? That is actually: Cranfield Sub Post Office, 121 High Street, Cranfield... Maybe sub-postmaster Rex is doing some contract hire in spare time? Strange also that they have no customer testimonials on site (with VERY similar layout to mine, except no care is taken, pictures of cars poor quality etc... hmmm) despite "Hacfield Leasing are a service orientated, professionally focussed company which prides itself on providing a tailored service to its many varied clients. With the emphasis on personal, professional service, Hacfield Leasing's reputation has been deservedly earned throughout its thirty year history." What complete contract-hire-company-speak. Means nothing! I hate you use my name in bad way, why you attack me? You think you "professionally focused"? You stupid. Idiots! - Ling

Reply from Hacfield Leasing 31/10/2005:
Ling, I am appalled that that has been added and it was added without my knowledge or consent. I will be dealing with this immediately and P45’s will fly, I will not tolerate this behavior. You have our sincere apologises as we are great fans of your web site I am truly appalled that one of our employees as included such text it is unnecessary and highly unprofessional!

Debbie Thomas
Hacfield Leasing Limited
121 High Street
Cranfield
MK43 0BT


Further reply from Hacfield Leasing 28/11/2005: Dear Miss Ling, you brought to our attention that our website manager had been saying things on our website relevant to your organisation. I would like to assure you that I was completely unaware of this and at no time was the statement authorised. May I say, on behalf of my company, we apologise profusely and in the 30 years I have been in the leasing business I have never ‘slated’ other providers. Once again, please accept my sincere apologies and I wish you well in your continued business. We have dismissed our website manager.

Rex Holton
Managing Director
Hacfield Leasing Limited
121 High Street
Cranfield


Editor Note:
Thank you. If it IS rogue employee then maybe my comments a bit strong, but employer has to be responsible. Note that with no employees, I take full blame for everything 100% (except French communist leftie dock workers who delay my Citroens last week). And it's not "Miss Ling", it is just "Ling". My name is Ling Valentine. Mrs, actually. - Ling



Letter
Customer Letter: 211 / 1523
Ashley says...
CarLing,

So few times do people do what they say.

When I first contacted you, you said you would get my new VW Passat to me in 3 weeks. Well, you did it to the day! It was delivered to my door at work (the dealer was great!). I also loved the online chat so you could keep me up to date.

Can I say anything bad about you? YES! The Chinese sweets (red tea boiled sweets, hehe - Ling) were disgusting!

Would I recommend you? YES! To everyone who has admired my new car.

Ashley


Editor Note: Oh! Ashley, like typical man you crunch sweets. How many times I have to tell customer, you should SUCK sweets. I am not always this amazing at getting cars delivered on time. Look at letter below, but then again your car is damn German so probably get here more promptly than French car - Ling



Letter
Customer Letter: 209 / 1523
Michael says...
CarWhat can I say?

Web site: There's nothing like it anywhere else.

Email or phone call: Answered promptly.

Car Delivered: As promised and on time.

From beginning to end it was a painless exercise. And the car, a Mazda RX8, is fantastic. Thanks Ling, it was a pleasant surprise to receive such great service. The car was prepared and delivered first class. See you in 2 years for the next car. Have recommend you to my friends.

Michael


Editor Note: Michael, I am so pleased you like Mazda RX8, and I hope Mazda UK Managing Director reads this letter as he has been a complete asshole to me, trying to stop me selling Mazdas. I have many, many happy Mazda customers, so why this MD (trumped up employee of Japanese - BLOODY JAPANESE, WHAT AN INSULT TO ME - subsidiary) tries to crush me, I don't know. Radiation from cars built in Hiroshima must have affected his brain. Thanks for nice letter to me, glad I can rely on sweet customers like you to support me! - Ling



Letter
Customer Letter: 198 / 1523
Cheung says...
CarGreat customer service and communication, excellent rate, very quick, got car within 2 weeks of placing order - delivered to my front door! Highly recommended

Cheung


Editor Note: TaDaaaaaaaaaaaaa! Another Chinese customer! My service is appealing to many different people, but I'm always pleased to get another Chinese-origin customer. One day I'll sell a car to a Chinese restaurant and get a free meal! Enjoy your Citroen C2 fast VTR, Cheung Ka Bo - Ling



Letter
Customer Letter: 195 / 1523
Perry says...
CarEffortless and true to your word. One of the easiest purchases/transactions I have ever done. If I could buy shares in Ling's company, I would, as she understands customer focus totally!! Well done for providing such a fantastic service. Also, your dealer was friendly & helpful, I liked the Geordie accents.

Perry


Editor Note: Thank you for ordering Shogun Sport, Perry! Who said you can't buy shares in my company. I have 1000 available for public subscription at £1000 each. You want all 1000? Send cheque. - Ling



Letter
Customer Letter: 188 / 1523
Mark says...
CarWell, everything was going well until I tried to digest the Chinese sweet (Red Tea boiled sweet, hehe - Ling) enclosed in your correspondence!! 'Interesting' is the only polite word I can use to describe it! (Red Tea sweet damn nice!!! You crunch! Typical English man always crunch! You should suck, not crunch! Enjoy, not choke!!! - Ling)

But seriously, the whole operation getting my Saab 9-3 from start to finish has been extremely simple and stress-free. And I should know as I own a motor retail outlet.

'So what's the catch?' I hear people cry. - Well to be honest there isn't one! Ling's approach is that of someone who really cares about her customers and their individual needs.

Over the years I have dealt with many contract companies with varied results. Therefore, I can 100% recommend Ling and LINGsCARS.com, in that respect. All I can say is keep up the good work...

PS. Do I get commission for the above???

Mark


Editor Note: He, he, he... your commission is in the form of cheap car, boiled sweet and painless service, Mark. If you not say nice things, I treat you like normal, terrible contract company you have experienced in past. I tell you lies about car, mislead you about price, misinform you about the delivery, make mistakes on documents, ignore your phone calls, rob you for more commission and send you NO CHINESE SWEETS! Also, I would give you Chinese Burn, hehe. So pleased that people in motor trade appreciate my hard work and say damn nice things!! Thanks - Ling



Letter
Customer Letter: 182 / 1523
Neil says...
This is the best site in the world.

Neil


Editor Note: ...and that's the best letter in the world, Neil! I send you free lunch and plum pudding (beware! Dried plum can make you shit like hell!) - Ling



Letter
Customer Letter: 174 / 1523
Phil says...
Best site I have ever seen on the Internet. Gives me happy joy love feeling.

Phil


Editor Note: Wow, that because site engineered by me! Not sure about happy joy love... I do not give anyone "personal touch service"!!! as Solicitor tells everyone, letter above this one. You want engineer Chinese massaggie, you go Beijing! Plenty there - Ling



Letter
Customer Letter: 173 / 1523
Sheri says...
Hello, I am not sure whether you are the company that I should be sending this to, but we have a large debt owing to us for £4565.65 invoices issued for Quay Rent on vehicles from Cyprus.

I have rung your company today and have spoken to an extremely rude person, and I don't appreciate being sworn at with such disgusting language down the telephone, perhaps you should try teaching her some manners. If you deal with people like this on a regular basis, I would be surprised that you had any business at all.

We would appreciate your reply as to whether these charges are for you or for another company. Due to such a large amount of money, we are now very concerned that we are going to be paid.

Sheri


Editor Note: For fuck's sake!!! Who the fuck you think I am??? £4,500!!! Wah! This not me, you Inchcape credit control woman! You rang me 2 times going on and on and on demanding this money even I told you first time, not me. Then you stupid to send me fax, so I publish! Everyone see your company Inchcape stupid, now. Why you think I deal with Cyprus? I bloody damn Chinese person. If dock charges from Shanghai, maybe I understand your mistake. You see in letter 3 above this, customer makes joke about Chink, not greasy half Greek/Turk (no offence)!! Yes I swear at you; I am boss, I can swear at anyone, especially people ask me for £4,500 that is not my debt!! I have NO debts. NONE! How fantastically stupid is your company not to know who owes you money! Who it is, I'm not sure; but it's not me! - Ling



Letter
Customer Letter: 171 / 1523
Rob says...
CarThis is truly the most amazing site that I have stumbled upon. Incidentally, I do actually want a car, too! Thank you for being so passionate about your business and so brilliantly funny. After 3 hours of trawling the net for my new car, I am glad that I found you.

But are you competitive? BMW 3 series DSE, or new Disco 3 D. Or maybe Alfa GT 3.2 V6? What should I have - in black with full moo interior?

Rob


Editor Note: Wah, wah, wah... after 3 hours typing out your letter, you must be most indecisive customer this week. But I like your letter, so I reply with Ling Alfa Romeo Rant: Your car choices SO different!!! What you want??? Instead Discovery, why not RR Sport? On list if you look. Because you only rent, Alfa is a possibility (if you actually buy only complete madman with burning money would buy Alfa). But you would get to know damn awful idiot Alfa dealer very well when it regularly breaks down. Every Alfa dealer is bad (like ultimate failed BMW dealer). Every Alfa breaks down. They are built by out-of-season grape picking itinerant Southern Italian gypsies (no offence). Also my husband's car supermarket sells more cars from 4 sites each month than Alfa Romeo do from all dealers in whole of UK. Alfa dying slowly, killed by inept management, bad workers, even worse dealers. Maybe new German Stuurmanfuhrer UK boss (no offence) will save them? ...No, you should choose BMW, the quality car with quality service. Bargain is BMW Z4 leather, if you can make do with just 2 seats, I borrowed one in May to try. Very damn nice! - Ling



Letter
Customer Letter: 168 / 1523
Stephen says...
CarLing asked me to be rude/funny/crazy in this letter, but getting a new car is serious stuff - except when you get it through Ling. Ling makes it effortless, easy and very crazy.

Three weeks from start to finish to get a new (excellent) BMW 120, WOW!!! When I want to collect it from the local BMW dealer, he didn't recognise me when he saw me grinning (I'd never been in before) - then he realised that I had obtained it through Ling and he understood!

Brilliant service and now recommending to all my friends, and by the way, Ling's BMW dealer was excellent - as every dealership should be!

Stephen


Editor Note: Oh, I feel so pleased when customer writes letter like this. Why normal dealers and contract hire brokers have to make you feel like suicide, I not know. All I know is why not enjoy work, enjoy new car experience. One day BMW will recognise my service and thank me, but they too busy with designing new BMW toilet roll for dealers up own arse (like my local one in Newcastle who won't even speak to me, despite my 40 BMW sales in 1 month!!!) - Ling



Letter
Customer Letter: 166 / 1523
Paul says...
CarCarHi Ling,

Thanks for the 2 x Megane CCs delivered recently. We've bothering stopped going elsewhere - you get all the best deals, you get us accepted for leases, we don't need any other broker!

Paul


Editor Note: I am very jealous, I would like convertible car but I am running SAAB now. Maybe next time Megane CC offer comes out, I will get. You are wonderful longterm customer, Paul (and Geoff), thanks for being so good - Ling



Letter
Customer Letter: 162 / 1523
Alan says...
CarWe wanted a car without buying,
And decided to lease it from Ling,
She is funny and clever,
And we will love her forever,
So get off your ass and give her a ring!

Alan


Editor Note: WAH! Customer Alan is poet! Hope you enjoying Renault Scenic as well as enjoying creating timeless beautiful poetry!! Thank you, Alan, I am touched. Now rent another car! - Ling



Letter
Customer Letter: 158 / 1523
Jamie says...
This is the best service I have ever come across!

Jamie


Editor Note: Jamie, how kind you are. Competitors are finding out I'm best, too - Ling



Letter
Customer Letter: 156 / 1523
Craig says...
Hi Ling,

After an afternoon of looking at contract hire sites, ready to jump out of my window through boredom, I found your site. To say the site is funny is an understatement. Low prices, fun banter AND a free lunch. I will definitely use your company as soon as I get my car requisition signed by my boss!!

Good luck and keep the humour going.

Craig


Editor Note: Craig, so glad you decided not to jump out of window (at least BEFORE you rent car from me!). I send you noodle. Wait! - Ling



Letter
Customer Letter: 154 / 1523
Daniel says...
Warning! This website is seriously addictive and can seriously affect your work rate!

Daniel


Editor Note: Daniel, maybe you confusing me with asian babe porn site? Congratulations on winning teeshirt in my quiz! - Ling



Letter
Customer Letter: 151 / 1523
Michelle says...
CarWe would just like to say that we are very happy with our BMW X3. Ling was very helpful from the start and was a pleasure to lease from.

She said we would receive our BM at the end of May and we got it at the end of May. We are very happy with the whole leasing process through Ling.

Michelle


Editor Note: Michelle, my trick is easy... I simply tell truth! Enjoy X3! - Ling



Letter
Customer Letter: 149 / 1523
Paul says...
CarI was very impressed with the friendly personal service. It was nice to deal with the same person who knew all about me. Any questions and queries were all answered straight away. A very efficient and helpful service, and a very nice delivery guy.

Paul


Editor Note: Paul, you were very pleasant customer to deal with. Thank you for nice letter! - Ling



Letter
Customer Letter: 145 / 1523
Michael says...
CarLing is very very good at returning calls. Good communication and good value, too!

Michael


Editor Note: Question to hang in air: Why are so many other companies BAD at returning calls, why do I seem good, just to do normal job??? Enjoy Picasso, Michael - Ling



Letter
Customer Letter: 142 / 1523
Jack says...
CarDear Ling,

I still simply cannot believe how I got my BMW 118 so cheaply from your website. Incidentally, your BMW dealer provided excellent service, too. They were unbureaucratic and provided a friendly service.

I have already recommended your service to friends (but do I get commission too?).

p.s. The keyring broke in the post!

Jack


Editor Note: Jack, I choose dealers very carefully. Glad you are pleased. Maybe some small commission in form of gift, my margins so tight or else you wouldn't get such a cheap BMW! Wah! Keyring is small thing, British Iron Ricebowl Post Office might make profit, but they too heavy handed with my keyrings. I send you new one AND free lunch!- Ling




' - Ling



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THE UK's FAVOURITE
CAR LEASING WEBSITE!

The UK's FAVOURITE car leasing website
The UK's FAVOURITE car leasing website
Boss: Ling Valentine MSc IoD
15 Riverside Studios
Newcastle Business Park
Newcastle upon Tyne, NE4 7YL
Tel 0191 460 9444
sales@LINGsCARS.com
I prefer email to phone - Ling
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