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UK's car leasing queen Ling Valentine

Lings' car leasing customer letters

Ling Valentine, UK's car leasing queen

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CUSTOMER LETTERS

Customer car leasing letters    shout about 1350 customer letters!    Customer car leasing letters
1523 LETTERS!
More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling


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Letter
Customer Letter: 1233 / 1523
Lee says...
 I love ding-a-ling and her team! She did everything that she promised - and more - when my C-Crosser turned up bang on time. It had an additional DVD player built in and a music system with a 30Gb hard drive!! Happy days! Excellent delivery, I was very happy with the dealer service. Thank you Ling and all of your team. See you in 2-years!

Lee


Editor Note: Louie, what a nutter you are! Hahahaha. Whenever I get the option to grab a higher spec car, I do, but that's not very often. In this case, you won the lottery! Nice to get a £thousand of stuff for nothing, eh? Happy days indeed. Enjoy the DVD and music! Have a great time in the C-Crosser. - Ling



Letter
Customer Letter: 1224 / 1523
John says...
 Ling - Thanks for a great deal - from start to finish your service was not just value for money, but also excellent. It was professional with a touch of humour and fun that made for a complete and satisfactory transaction, as well as a pleasurable experience. Once again, many thanks.

Small negative - the valet on this slightly used Zafira was very poor.

John


Editor Note: Well, God save the dealer when I give them a kicking for that valet, John! Apart from that, it sounds like you are pleased, which is great. These slightly used Zafiras have proved a hit in response to the credit crunch, keeps the costs low for your church. The car will always be under full warranty. How great that I am trusted by the Christians! Being a Chinese, I don't do religion and always try to keep God out of car sales, but... you were lovely to deal with and I will recommend your church as you come under pressure from Muslims in the FA Cup of religion, in West Midlands. Judging by you, your church will be a great place to visit! Have fun! - Ling



Letter
Customer Letter: 1223 / 1523
Leighton says...
 Delivery and financial set up all went very smoothly - impressed with the speed and efficiency. All questions were answered quickly. I'm very pleased with the Zafira, thanks.

Just one thing, (this was a slightly used Zafira - Ling) delivery chappie did not mention the damaged alloy wheel that had been touched up with alloy paint - a bit naughty. But, this was the only problem.

Leighton


Editor Note: Leighton, yes. I sourced these nearly new cars in demand from customers who wanted to knock even more £££ off in respect of credit crunch, a sensible thing. But, they are 6-months old and about 8,000 miles. However, I am disappointed that ONCE AGAIN it is the motor-trade element of the delivery that lets things down by not being totally honest about the car! When will they learn? They should treat customers with transparency - you are not stupid, and you will see right through their silly games "hiding" these problems. You knew you were not getting a brand new car, the slight (tiny) damage was not an issue, it was the deception. I totally agree! Supplier kicked. Apart from that, thanks. You were a super customer! - Ling



Letter
Customer Letter: 1213 / 1523
Anthony says...
 Although we had problems with the dealer obtaining the car, Ling made me feel like I was her only customer trying to get the best deal. I would use her over and over again, and recommend to anyone. If all businesses were like Ling, the country wouldn't be in this mess. Poor delivery on my Mazda 5, due to the dealer.

Anthony


Editor Note: Save the Mazda MX5, save the world :) I am auditioning with Gordon Brown for the next series of "Heroes". My special power will be to kill car dealers with just one glance. I am sick and tired of the state of UK car dealers letting the side down, when will they (ever) improve??? I blame my tools, and these tools are not very sharp tools! Tony, you at least have a car suitable for Global Warming. Get the top down :) Br careful, you are in the UK gun capital. Use the MX-5 power to swerve away from incoming rounds. - Ling



Letter
Customer Letter: 1198 / 1523
Neil says...
 Ling,

I really have to say how good the service that you provide is. The attention to detail, the prompt replies to questions and delivering exactly what you said, when you said made getting my car painless. Thank you very much, I will definitely be using your company again!

Delivery of the Vauxhall Astra to where I was working instead of home meant I got my car quicker as I was working in Bolton but live in Birmingham. Excellent.

Neil


Editor Note: I like "excellent", that is a great word. I am happy to deliver to work addresses as long as we have all home address proofs in place, for security. You were very lovely to deal with. Neil, as a software engineer, I am glad you like my software systems :) I still cannot pronounce your surname. And people say Chinese is a difficult language, hahaha. - Ling



Letter
Customer Letter: 1185 / 1523
Kevin says...
 The Lexus IS was a great suggestion - thanks Ling. I like the new web portal, LINGO, it allows fast and easy information exchange and speeds up the whole process. Your service is still out in front. I will be back for my next car again in 2 years. Oh and the price - No one else even came near to it. Fantastic! All the best to you and your team for 2009! Delivery was very considerate and thorough.

Kevin


Editor Note: Great! You previously had a BMW 5-Series, so it's great to have a returning customer! You are also a company director so I take your comments very seriously. Thanks so much, Kevin, and I'm glad you like my new LINGO, it is a big improvement on email, eh? See you in 24-months! - Ling



Letter
Customer Letter: 1182 / 1523
Michael says...
 Absolutely spot on Ling. Great fun with your little gifts and strange sayings, but also absolutely professional at the same time. I think I'll be dealing with you again in 2 years. Delivery of my new Citroen C5 Tourer was excellent

Michael


Editor Note: Mike, you got a dead cheap new-model car with that Citroen C5! They have been so popular! You are a business manager, so thanks for your comments! I will see you in 2-years, eh? Enjoy the C5! - Ling



Letter
Customer Letter: 1178 / 1523
Micheal says...
 Ling makes the secular feel spectacular. Delivery - she and the VW dealer did well.

Micheal


Editor Note: Michael, this VW Transporter is the second vehicle you have had from me in short order! Thanks. Glad we manage fine without needing to get all religious about it :) Anyone wants Smeg stuff, visit Michael! Hyperlink above. - Ling



Letter
Customer Letter: 1172 / 1523
Richard says...
 Ling! What can be said?
Ling and co are extremely good at what they do! A sweet, innocent, cost competitive lease car provider! Offering blatant bribes for your custom! Every time I see a "Ling" envelope or receive a "Ling" e-mail I smile! Well nearly always (I lied about the sweet and innocent part!). Delivery was good.

Richard


Editor Note: Hey, another Ford Focus customer! You are director of a company called Elbus Ltd, I always like to get letters from company directors, because I like to hear what people like you who run businesses think of my service. Glad you like the envelopes :) Of course I am sweet and innocent! You think I am guilty??? Pssssssh. Thanks, Richard! - Ling



Letter
Customer Letter: 1164 / 1523
Martin says...
 When I first looked at leasing it seemed that all the brokers had something to hide - From complex contracts and hidden extra costs. So Lings website and approach was a breath of fresh air - professional and very customer friendly and so much better value that the rest. Delivery was good and on time.

image


Martin


Editor Note: Martin, I was getting your hyperlink sorted, found your website and saw your photo. I could not resist! Some of your quotes include: "the most significant experience of the industry is the ordeal of the buying process, together with the service and support received thereafter" - "treat your customer as a partner and ensure that you have their best interests at heart" - "the cost of buying products from the industry must be outweighed by the benefits". I hope I have met your criteria!! :) Hope you have a great time in the C-Crosser. - Ling



Letter
Customer Letter: 1160 / 1523
Dean says...
 Im addicted to Ling!

Delivery of our Fiat Panda was excellent.

Dean


Editor Note: Hahahaha, this is an entry for the shortest letter writing competition. Thanks Dean. You sell Smeg stuff on the internet. So nice to deal with another web business. Smeg Direct are proud to be Smeg spares UK authorised supply agent. You have access to all of Smeg's genuine spare parts for all Smeg models. Hope you get some business from my website, I give you bloody hyperlink! - Ling



Letter
Customer Letter: 1159 / 1523
Cindy says...
 Ling provided excellent service throughout the whole process of setting up my contract lease to the arrival of my van. I have already recommended her to others and will have no hesitation in using her company in the future. My van was delivered on time as expected with no problems at any time. I love the way she always replies to your questions quickly. Delivery was excellent.




Cindy


Editor Note: Cindy!!! Hey, your new Transporter will smell lovely filled with flowers. Thanks for all the recommendations, I give you hyperlink! Glad you like my speed. If I need flowers, I know where to come. Pure Botanics specialise in providing stylish contemporary flower arrangements for weddings and business customers in Warwickshire. - Ling



Letter
Customer Letter: 1148 / 1523
Scott says...
 LINGsCARS offered the lowest price for the car I wanted. The aftercare service has been superb and the Lingo system has changed my life. Good delivery, but the car took ages to come.

Scott


Editor Note: Nissan had to build the car, Scott!! You got a factory-fresh Qashqai :) That's why it took a while, I cannot magic cars from the thin air, hahaha. I am so glad you LOVE the Lingo system, you cannot think how much work I have put into that. Still improving it. Thanks for the letter! - Ling



Letter
Customer Letter: 1136 / 1523
Paramdeep says...
 Great service as always. Mitsu Outlander is my second car from you now. Thanks Ling! Star! Excellent delivery. Awesomeness!

Paramdeep


Editor Note: Peppy!!! You even drew me a big star, when you say "STAR"! Thanks!! You are a complete lunatic, and that makes you such a nice customer! Always nice to deal with fellow crazzzy. Also we are birds of a feather as we are both the successful immigrant, even though I am the first generation. Hope you love the Outlander - I had a ride in one in China this Christmas at Shuangliu, near Chengdu. It was a lovely car, the owner was a professor and she was VERY pleased with it :) - Ling



Letter
Customer Letter: 1127 / 1523
Ian says...
 Ling, running a small company is hard. So is setting service. Your service is FAB and you go the extra mile. Many businesses should follow. We know we go the extra mile. A3 is also FAB, the wife loves it. Excellent delivery by great guys!

Ian


Editor Note: Ian, hahaha. Well, it is harder for you, you are in Barnsley! :) Glad your wife likes the car, it is a lovely thing, that A3. Thanks so much for comments. - Ling



Letter
Customer Letter: 1125 / 1523
Joanne says...
 Having leased before from complete idiots I was a little reluctant - but I should not have worried; dealing with LINGsCARS has been fantastic, straightforward and so importantly everything has been so up front. My car is gorgeous, and no question has ever gone unanswered – Ling you're a star!!! Thank you. Excellent delivery, helpful, prompt service. And I LUV Lingo!

Joanne


Editor Note: Glad you like the Lingo system, Joanne, I put so much work into that! Yes, there are many companies who are complete idiots in this industry, it is unregulated, you know. Terrible. But, I am so pleased you had a great time getting your new Corsa. Hope you are loving it! - Ling



Letter
Customer Letter: 1120 / 1523
Assim says...
 I was delighted to be buying from the amusing Ling, a truly independent company. She was the cheapest in the market but offered the best level of service, without any of the pushy sales staff - amazing. I am not sure about the Lingo system and Ling - are you really replying to all those emails yourself. The Lingo system does not work with Blackberry too well. I will definitely and have already passed your website to friends. Good delivery, the dealer dropped the Antara off well and were very helpful. Thanks Ling

Assim


Editor Note: Assim, of course I reply everything! You can see me on the office webcams, typing away like mad! :) In the background, my team is chasing dealers and fin companies etc. I'm glad you thought I had best level of service. Hope you enjoy the Antara. I have given you hyperlink for your business, Envirup, which is a dynamic and client focused Environmental Consultancy. It delivers pragmatic, innovative and cost effective solutions to improve the clients Environmental Sustainability profile. They will benefit from improved profitability, reduced environmental impact and enhanced environmental credibility. - Ling



Letter
Customer Letter: 1106 / 1523
Ian says...
 Ling the dragon slayer - Brilliant! I was already contemplating using you for my next car but when my old Renault chewed up its second timing belt, destroyed the engine and finally died, I had to act fast. Ling, you came to my rescue! My old car died on the 26th September. We had confirmation from garage on 27th and made first call to LINGsCARS on 1st October. You and your staff were fantastic. You offered a great deal on a new Citroen C5 and following a few phone calls and contracts via your Lingo site I was set to be the proud driver of a new car. Through your magnificent service I drove the C5 off the forecourt on the 10th October – 15 days from start to finish! Amazing!

With your groundwork to prepare, the staff at Dutrton Foreshaw could not have been more helpful or supportive - even threw in a tank of petrol as I collected the car instead of having to wait for delivery. Excellent dealer. A fantastic service all round. Thanks, Ling!

Ian


Editor Note: Errr, wow! You are a bloody fireman and I have lots of fireman customers, so I hope you pass my name around, Fenny! Greater Manchester can sleep[ safe in their beds with you in charge! Thanks for lovely letter. Enjoy the C5. - Ling



Letter
Customer Letter: 1097 / 1523
David says...
 Great service with good communication. All went amazingly smoothly. Very impressed. Refreshing change to "normal" leasing companies. Excellent delivery of my Mercedes A-Class, did exactly what they said they would.

David


Editor Note: Dave P, why "amazingly" smoothly???? Wahhhhh! I am glad I am not "normal", hahaha! Normal leasing companies insist on phone calls, work via post-it notes and take ages to return communication. This is not me. I do things fast, all web-based for security and never use a post-it note. Still, apart from that rubbish, glad you like your new A-Class! - Ling



Letter
Customer Letter: 1086 / 1523
Joanne says...
 We have had four or five cars from Ling now, it just keeps getting easier and easier from proposal to delivery. It all goes so smoothly. We have now reached the point when we require a contract car we only look at LINGsCARS! Excellent delivery, first class dealer.

Joanne


Editor Note: Joanne, yes, yes, you have had many cars and I always do my best. Even though you are in Goole, which on my map is near Holland, you choose me for your cars and I'm so grateful. I do my best. Thanks for being so lovely. - Ling



Letter
Customer Letter: 1083 / 1523
Timothy says...
 Absolute pleasure to deal with a real person with sense of humour, who is also totally professional, for my new Volvo C30. Good delivery.

Timothy


Editor Note: Great to hear you are happy chappy! Enjoy this Volvo which was cheaper than equivalent Focus! To help you with Google, I will say Viresco Technology do lawn care. Thanks, Timothy! - Ling



Letter
Customer Letter: 1077 / 1523
Roger says...
 What a easy way to lease a car, always up to date with communicating, answered all emails promptly only finance company slow in answering questions. Will use again.

Roger


Editor Note: Yes, Roger, bloody finance companies are slow. They have operatives, not heart and soul communications. Sorry about that. You have a very cheap new Xsara Picasso. So glad to have you as a lovely customer! As a surveyor (a professional person) I value your comments. - Ling



Letter
Customer Letter: 1070 / 1523
John says...
 I've just received my Toyota Corolla Verso and I'm really glad I went to Ling to sort it out for me. I found Ling to be very efficient and made what is quite a dull process into one which ended up as a bit of fun! I would recommend to anyone.

Delivery was good and on time, mats would have been nice.

John


Editor Note: John, don't be a misery gut :) You are getting a new 7 seat Verso, dead cheap, fixed price for the next few years. So, don't worry about car mats. You could have had those thrown in from a dealer, but you would have paid £££s more for the car. Nothing is free. Enjoy the Verso, thanks for being so nice to deal with. - Ling



Letter
Customer Letter: 1065 / 1523
Robert says...
 Brilliant service, very quick and efficient. Best prices around. Definitely recommend Ling to anyone and everyone. Good delivery, my new Chrysler C300 arrived on time.

Robert


Editor Note: Rob, now you have a brand new lo-rider mutha-car C300! How good is that? All for the price of a pizza a day. Speak to you in a couple of years, dude... - Ling



Letter
Customer Letter: 1059 / 1523
Manojkumar says...
 Hi Ling, I think the website is fantastic. It makes the whole process of leasing a car much more fun and enjoyable. Service is next to none and long may it continue. I am looking forward to another great deal in a year time. PS. The 207 is great, trying hard not to crash it. At 150 bhp it's poky. The supplying dealer forgot the locking wheel nuts but you sorted it pronto.

Manojkumar


Editor Note: Wow! You are a real-life Boeing 737 airline pilot, so I am amazed you think the 207 is poky compared to your 737. However, your comments mean so much as in your job you have to follow a system (to avoid crash) and it makes me happy that you think my own system is great. Now all I need are those cheap tickets you promised me... :) - Ling



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The UK's FAVOURITE car leasing website
The UK's FAVOURITE car leasing website
Boss: Ling Valentine MSc IoD
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Tel 0191 460 9444
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I prefer email to phone - Ling
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