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Lings' car leasing customer letters
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CARS A-Z
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CUSTOMER LETTERS   1523 LETTERS! More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling Search my letters page!
Customer Letter: 1043 / 1523  Ling, thanks for a great service. Your team do a great job – even when you are away in “Gay Paris”. Management Today may be right about your alternative approach to website navigation but at the end of the day you provide the right provide the right product at the right price and most importantly – you keep in touch with your customers! Thanks. My Audi A3 was delivered on schedule in great condition. Leslie 
Editor Note:
Les, you are not too far from me but I've withheld your address due to security. The Audi supplier is really good and always helps me with extra good service. Yes, I have a really god team these days who can be relied on to provide the best service - Paris was bloody expensive, by the way! Of course I keep in touch, but I am not exceptional; it's every other leasing company being a bit hopeless that makes me look good. -
Ling
Customer Letter: 1028 / 1523  A very enjoyable experience, stress free with all promises, kept all in excellent price. Also excellent delivery by a nice person. My new Nissan Micra arrived on time. Colin
Editor Note:
Great, I'm happy that you are happy, Colin. I have withheld your address for your security requirements. Morpeth is lovely place with lovely customer! -
Ling
Customer Letter: 1027 / 1523  Great service as ever Ling. Steven
Editor Note:
Short letter writing competition WINNER! Save ink, save the environment :) Enjoy your Megane Sport Tourer, Steven. Matrix Intelligence is a UK designer and manufacturer of ruggedised digital CCTV video recorders. You specialise in mobile vehicle video recorders. You also supply niche covert surveillance recorders and undertake specialist projects to develop customised solutions. Hence the feeling I am being watched :). Despite very short letter, I give you hyperlink! -
Ling
Customer Letter: 1026 / 1523  The only problem with leasing a vehicle via Lingscars is that you have to write one of these testimonials. There only so many times you can praise her!! And the service received. :) Nissan Qashqai delivered 1st thing - for a change. Good delivery. Peter
Editor Note:
Peter, you have had so many cars from me I have lost count! I always nag you to tell me how things went for you and this time I asked for more than 5 words :) You obliged - just, hahahaha! What a fantastic customer! Delivery time depends on how far away the supplier is, and most places far away from Stockton which is somewhere close to the end of the earth... Hehehe. -
Ling
Customer Letter: 1017 / 1523  Very good service, everything explained with simplicity. Fun website, easy to complete, and entertaining. Ling makes you feel that you are her only customer with helpful prompt responses to queries. Ling at first appears totally 'barmy' but it soon becomes apparent that she is a true professional. No complaints what so ever, nice free sweets, and noodles. My Grande Punto was delivered on time when requested. No problems, good service. Excellent. David
Editor Note:
David, you are sweet to say such nice things. I do not mind being barmy, what makes me barmy is trying to push suppliers and dealers to do what they should, quickly. As you are a police officer, I have withheld your address for security. -
Ling
Customer Letter: 1012 / 1523  Good services and communications. Kept informed of progress at regular intervals. All information was accurate and precise. Car was delivered a few days later than first thought but this was no problem. Dealer service was and has been good. Will definitely buy next car from Ling. Good delivery. Gary
Editor Note:
Gaza, you have a bloody pub called The Blue Bell, so I will be calling in for a (free) drink next time I am in Stockton. What lovely weather in summer 2008 for an Astra Twintop! Glad you are a happy bunny. -
Ling
Customer Letter: 1010 / 1523  Hi Ling,Great car, great service, great deal. If only everything in life was this simple. Thanks for all your help. Excellent delivery of my new Suzuki Swift, what a lovely man, reminded me of my Grandad. Stuart
Editor Note:
Stuart and Nicola, you run a great web design company close to me in Gateshead. You say "Collate I.T specialise in creative solutions to your business problems. We can do a lot with a little and as we're independent and open minded, you get the best advice and a straight forward approach to getting things done." Maybe some other customers will contact you, I give you hyperlink. Enjoy the Suzuki. -
Ling
Customer Letter: 1002 / 1523 Spot on every time! And no fee!! Peter
Editor Note:
Peter, short letter, hahaha. Maybe you get tired writing, you have had so many cars from me :)The Qashqai is a great car, hope it does good service for your business. -
Ling
Customer Letter: 1000 / 1523    Hi Ling,Just a quick note of thanks to go on your website :) I know this is a bit delayed, but, I've been too busy enjoying my new Lexus and Kathryn's Volvo to get in touch. I've noticed a lot of people say that you are better than your competitors, I don't think this goes far enough. You're a better way of driving a car. I've bought numerous new cars over the years, and every couple of years I dread having to get a new one, first you have to put up will all the drivel that comes out of the salesman's mouths, then you have to take a kick to the nuts over the price of your trade in. You've then got to jump through hoops to get your car financed and fight off every advance of the 'business manager' to take a GAP or a Supaguard, or mats or something else to drive up the profit they're making out of you. I realised enough was enough, I sold my car privately and pocketed what value was left in it, I put that money in the bank then picked a new Lexus for myself and a Volvo for my wife. I filled in some simple forms, sent some proofs and then waited for the delivery day. They were both delivered on the exact day they were promised (even with a 12 week wait on the sexy new Volvo coupe). Ling kept in touch to let me know how things were progressing, I didn't even have to make one phone call for an update (something un-heard of in the retail world). Delivery was via low-loaders by professional, courteous people, and, there's nothing better than having your new car delivered to the office, just a quick 15 minutes, sign some paperwork; no up-sell, no smarmy salespeople showing you how to work the radio as if you're a moron, no false smiles or the false promise of a 'come back anytime you need any help with something'. I will never buy a new car again, I'll stick all my money in the bank and pay a small monthly fee for the privilege of driving a brand new car every 2 years without the hassle or headache of dealing with the retail car market and the piranhas that work in it. Your website was like a sackload of cocaine wrapped in a marijuana shell which transfixed me until the day my new car arrived. I dread the day when the whole world wakes up to car leasing and I don't feel as smug as I currently do. Andrew
Editor Note:
Andrew, hehehehe, you are my 1,000th customer letter! AND you had 2 x cars!!! I thought you were very efficient replying to my emails and stuff, probably because you are one of those wierd Apple-Mac experts. I hope you and Kathryn have a great time in the two new cars, you are quite local so I may see you around! As reward for being 1000th letter, i send you 2 x sets of LING car mats :). And as further bonus, I have found a picture of those pesky car dealer piranhas here... -
Ling
Customer Letter: 999 / 1523 Hiya LingJust a quick note to say how pleased the family and I are with the new Grande Punto, we went out at the weekend with it and can't fault it. It really is going to make a difference for us. I know it's not ours, but we can pretend it is :-) On a personal note can I give you a big thank you for making the whole leasing experience so easy, fun and enjoyable. Nice, honest, genuine people who care about their customers are all but extinct in this day and age but you are all of these and more. You take personal service to whole level. Your fun and honest approach is like a breath of fresh air, if only all companies operated like this maybe the world would be a brighter place, and I really do mean that. I for one will spread the word of Ling and with any luck it will spread quicker than a epidemic of asian bird flu :-). Thanks Ling. Pete
Editor Note:
Pete! I play table tennis in Cramlington, practicing for the Olympics (as if), so I know you are quite close. I may see the Punto around. I am very happy that you all seem pleased, glad to be able to give you the good service. Please recommend me. Thanks for such a kind letter :) -
Ling
Customer Letter: 998 / 1523  Just for a change, I thought I would show you some of the comments I regularly receive from competitors. It kind of shows what they think of me. Glad 1000 of my customers who bother to write in, seem to disagree with them - LingDerek Glass, ACPL Online: - "If you had a black cat you could have the tag “The Black Cat and his oriental twat!”" Marcus Nicholls - Sales manager AUF.co.uk: - "Great character name….. LING STING - A Chinese Arsehole!" Martyn Lambert Associate partner - Neva Consultants: - "She makes our industry into a joke." "Maybe someone could press that button on the rocket launcher while she's sitting on the missile!!" Ian Sturgeon - Knights of Newcastle (Kia/Proton Franchise): - "Fok you too, slanty." (sic) Derek Glass, ACPL Online: - "Yeh Ming go funk urself and eat some noodles!" Neva Consultants: - "Chinese twat" Competitors
Editor Note:
Well, glad to know there are professionals in this car leasing industry. I bet they sit and "tut" all the way through Top Gear, too... -
Ling
Customer Letter: 995 / 1523  Ling, Honda Accord is great, but delivery people not so great. It arrived with 244 miles on the clock, having been driven from XXX, and I now have to deal with a speeding ticket issued to the delivery driver 4 hours before I got the car, but for which Honda UK have put me down as the driver!! Ian
Editor Note:
Ian, to be fair that was an automated process, they did not deliberately give the ticket to you. But, I am checking it is all sorted, as of course that was totally outrageous. It is so easy to get these tickets these days. The mileage will be adjusted on the contract, that is acceptable as a delivery mileage and you won't be charged for those miles. Apart from all that (phew) which drives me mad as well because it is so unnecessary - you are very happy with the car, which is great. I have kicked the delivery people. -
Ling
Customer Letter: 968 / 1523 You made it so easy and it all happened so quickly. Definitely use you again when my lease comes to an end. Everyone at work is so jealous (of my new A3), I'm passing on your website to everyone. Excellent delivery, bang on time at 7am! By a very nice man. Selina
Editor Note:
Wow!! That's an early delivery Selina. I hope you were out of your pajamas! These A3s are such good value, at the time I type this, they are my No1 best-selling car. Enjoy blasting around North Yorkshire in it. -
Ling
Customer Letter: 967 / 1523 Cleveland Technology Group have used Ling to source cars for us several times, and her service has been reliable and fuss-free. Once you take her (albiet very attention-grabbing) marketing out of the equation, you are left with a perfectly good contract hire company which often proves to be very competitive. Andrew
Editor Note:
Yes, Andrew, you have had a Peugeot 807 and a Renault Scenic and now a Lexus IS. I'm so glad you think I give you a good service :). I can only say your company is great to deal with and look forward to your next email for a car.
-
Ling
Customer Letter: 957 / 1523  Ling, what can I say? The Ford Focus is great - in fact its latest 08 model and I expected '07 version; great.Like last time (when I had a Citroen C4) I was a bit anxious about the wait (after payment) but well pleased now my new car is here (I had bit of trouble if you remember with Citroen waiting car back before I had it 3 years!!). Ling -anyway- YOU deliver a great service! You always reply promptly and try to put my mind at rest - all the best for now. Glad your family are OK in Chinese earthquake! Stewart
Editor Note:
A couple of things here: Citroen made a mistake, that was sorted, after a few emails :). I can only deliver the cars that are physical - a Galaxy customer got upset because Ford REDUCED the spec on his Zetec Galaxy... but I cannot alter factory builds. I will always try to push for latest cars :) ... and yes, my family were in the centre of the earthquake, but luckily all is well with them. They slept in a park for a week (and my dad is late 70's!). My mum said the whole house shook and the furniture all fell about and off the walls. She hid in the loo! Thanks for asking. -
Ling
Customer Letter: 944 / 1523  Great girl - great service!When another company let me down a telephone call to Ling brought an immediate response and her deal went through without any hassle and saved me money! Many thanks, Ling, and best wishes. Renault Clio was delivered spot on time and no hassle. Excellent. Peter
Editor Note:
Hymax Golf is the One Stop Shop for all your Golfing Promotional Merchandise plus Unique Golfing Gifts & Prizes. That's what it says on your website, Peter, so I repeat it for benefit of Google. Also hyperlink. This is Golf... the disease, I think :) Hahaha. You are quite local to me, in Co Durham. Maybe I will see you around. Thanks for kind letter, I do my best to help you. -
Ling
Customer Letter: 919 / 1523   First class service - excellent, fully informed at all times, including the delays from the dealers. I will be back for more in the future. Good delivery. Brian
Editor Note:
Brian, well, you couldn't have the colour of Captiva you wanted, simply because there weren't any available. These Captivas are so popular! Total Postweigh have had loads of cars from me, plus the company is a Queen's Award winner! Great. Sorry about the dealer's delays, but that happens however you acquire a car I guess. Also, the VW Passat was delivered smoothly :) See you soon. -
Ling
Customer Letter: 901 / 1523  Great Service, sorted quickly and without hassle, great price as well! Citroen Berlingo delivered as promised. Dave
Editor Note:
Thanks Dave, you are a super local customer. I have given you a hyperlink. If anyone runs into an IT problem... they can call you. You fix it. Pronto. Enjoy the Berlingo, hope it makes you lots of money delivering computers and stuff! -
Ling
Customer Letter: 900 / 1523 Ling's service has been efficient, good value for money and great fun, a combination that is hard to beat. Wish my bank was this good! I will definitely be coming back again soon. The Grande Punto is great. Good delivery. Brian
Editor Note:
Brian, thanks for lovely letter. I particularly appreciate letters like yours, from company directors, they give me great feedback to my service. -
Ling
Customer Letter: 888 / 1523  Intelligent, creative and no fluff (gimmicks excepted). Outstanding in a rather unimpressive part of the economy. Good delivery - although more to suit the dealer, than to suit me. Mark
Editor Note:
Mark, well, we were dealing with a BMW dealer and you know the World has to revolve around BMW, not the other way around. Thanks for the lovely comments, especially about my gimmicks :) -
Ling
Customer Letter: 870 / 1523 Dear Ling,We love our Nissan Micra, thank you so much for your very efficient and professional service in arranging our lease and supplying the car in such a short time. We have recommended your services to lots of people. Expect to be very busy! Excellent delivery and a very helpful and pleasant driver! Alyson
Editor Note:
Great! Alyson, you live so close to me, I pass your house every time I drive to the Toon. If I see you, I will stop and have a chat. Thanks for your help in sorting the paperwork so fast, it enabled me to arrange the fast delivery. Go drive your Micra! -
Ling
Customer Letter: 868 / 1523  The A-Class was delivered today Ling. Thanks so much for your excellent service.It took exactly 2 weeks from subitting my first proposal form, to having a shiny black new Mercedes A-Class outside my house, for an amazing price of £170 per month including VAT. I have since found other PCH Brokers offering the same car for up to £267 per month, so you can imagine how pleased I am! The car was driven up from Exeter by a friendly driver, who showed me all of the controls and paperwork that come with the car. Overall, it has been a brilliant way of getting a new Mercedes. Every email I sent you was answered almost immediately, and even when there was a slight delay in delivery (of only 1 day), you called me as soon as you could to let me know. I will finish by saying that anyone that gets a Personal Contract Hire car in the UK from anyone other than Ling, is an absolute fool, an idiot, and must have more money than common sense. Thanks again! David
Editor Note:
David, you are bloody superstar. This was a dead cheap Merc A Class and it was delivered very quickly. I am so pleased I saved you £100/month, that's £3,800 you have left in your bank. You can afford a massive diamond ring for your wife! Enjoy the A Class, use a big Krooklock in Easington!!! :) -
Ling
Customer Letter: 856 / 1523 I used Ling to contract hire a BMW 3-series Coupe recently and I found her service first class. Ling made the whole experience much quicker, easier and more cost effective than my previous experiences with contract hire companies. I would thoroughly recommend LINGsCARS to anyone. Peter
Editor Note:
Peter, well, there was a mix-up with the BMW dealer with your sat nav, but apart from that things went really well. You are based so close to me, you are in the same postcode number! Recruitment Now provides Permanent and Temporary recruitment solutions delivered with a unique warm, friendly and personal approach. Your team of senior consultants deliver a bespoke recruitment and selection service that is second to none. It's a pleasure to have you as a customer! -
Ling
Customer Letter: 848 / 1523 Great prices, great cars and great service. Good delivery. Peter
Editor Note:
Peter, I have supplied you with LOADS of cars. Hope the two Grande Puntos do a good job for you. I guess they will be full of mops and Flash. See you soon! -
Ling
Customer Letter: 839 / 1523  Hello Ling. What can I say?I am a repeat customer, this time a lovely Kia Picanto for my wife (last time a Kia Sorento) Your website is very informative, everything is clearly explained the whole process was very plain sailing. The sweets were lovely (really??? - Ling), I also enjoyed the Chinese seaweed. Delivery excellent, very courteous and professional. Ahmed
Editor Note:
Ahmed, you are a superstar to take two cars. Kia should be very pleased they have such a loyal customer! You have proved what a super customer you are, the least I could do was to feed you! Seaweed is very good for the brain, but be careful on the beaches near Billingham, you have a nuclear power station near there! -
Ling
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