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Customer Letters (1528)
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|Hi! I am Ling from Dragons' Den. I lease cheap new cars!|
More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling
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Showing Letters from Newcastle upon Tyne
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Customer Letter: 1537 / 1528
Ling made everything so easy for me, with outstanding, excellent service all round. Everything went smoothly and we received our new car within 4 weeks. We shopped around a lot for the best deals, and Ling by far came out with the best deal and cheapest price. Received the Mazda 6 on time in person from an excellent dealer.
Hadrian Lodge West
Editor Note: Dean, great letter, thanks. Really appreciate the kind comments, from the ancient Roman settlement of Wallsend. I thank the dealer . Enjoy the Mazda! - Ling
Customer Letter: 1532 / 1528
Dealing with Ling is a pleasure, her staff are friendly and informative, which coupled with the website actually makes replacing your car a fun experience. Thanks Ling, love the Fiesta by the way.
Heathcol Welding Supplies Ltd
Team Valley Trading Estate
Editor Note: Hmmm, I must beat my staff up more, if they have that much time to be friendly, hahaha. Glad you had fun, everyone with these new Fiestas, loves them. You are local to me, in Gateshead - on the same trading estate in fact! Great, eh? Acapulco of the North. - Ling
Customer Letter: 1512 / 1528
Thanks Ling; absolutely fab service from start to finish. Staff were brill, always helpful and friendly couldn't have asked for a better first experience. Would recommend you without a doubt and have been telling everyone how impressed I was. Dealer Service – Excellent – Prompt on time and exceptional with my new Renault Megane Coupe.
18 Percy Lonnen
Editor Note: What another lovely letter. The supplier will appreciate getting a copy - I have forwarded it. You are pretty local to me, so possibly I will see you buzzing around in your Megane. Cool cars, these. Thanks for being lovely customer, Syd! - Ling
Customer Letter: 1486 / 1528
From the very beginning I received nothing but excellent service. I would say that LingsCars are very professional organised and approachable – no one else can touch Ling for her deals. She is also however quite crazy!!
As the car I wanted (Scirocco) was an automatic and particular colour, it had to be factory order and the wait was approx 4 months. However, I was kept informed of the progress all the way – many times I received e-mails just checking in and wishing me a good weekend etc. I would log into the website just for a laugh and to share it with colleagues at work – MAD!
I still get immense pleasure from just getting in the car and I don't think, especially as this is a second car for us, that I could have afforded to buy it with this spec. I will definitely be using LingsCars again when this lease is up. However, Love the car so much – don't want to think that far ahead.
Excellent dealer, car was clean, delivered when advised and very courteous service.
17 Sunningdale Drive
Editor Note: Woooo Hooo. It is great to read this stuff! Always difficult when a bespoke car is such a long lead time, but this is why I have LINGO, so the wait is painless. Progress is always passed on, even if bad news. But your car was all GOOD NEWS, Susan. Thanks so much for the business. Hope you have lovely time in the fast Scirocco! - Ling
Customer Letter: 1481 / 1528
Would highly recommend LingsCars. No other dealer/ lease company could match the great deal I got from Ling. Easy, easy, easy process thanks to the Lingo website. All my questions were answered within minutes! Friendly/ funny staff – had many laughs along the way. In other words, EXCELLENT customer service. Many freebies – mainly Chinese polos! Remember confusions say “too many Chinese polos mean many trips to dentist” :o)
14 Limetrees Gardens
Editor Note: Hahahah, good job you are not a dentist, Marie. You are local to me in Gateshead, you live less than 1 mile away, so I will see you around and about in the Qashqai... and the car is made only 5 miles from us both, too! Thanks for super letter! - Ling
Customer Letter: 1464 / 1528
Good service. Very Happy. Good dealer service, nice guy.
35 Tamarisk Way
Editor Note: WoW! Gary, you live about 500m from me, amazing, and from the best music pub in the UK - the Three Tuns! So, I will definitely see you flashing around in your new C5 Tourer. These are great cars, so comfortable. Glad everything went well! - Ling
Customer Letter: 1460 / 1528
Apart from the long delivery time for the Aygo and the delivery of the vehicle to the wrong address, I cannot fault he excellent service you and your team provide. Good dealer, but... Oops!! Delivered car to the wrong address, but then brought the car to the correct address the same day.
Editor Note: Aaaagh, I pull my hair out at these damn car dealers, why can't they get it right? The Aygos are simply in demand and there is not much stock. We had to wait for a car to be built. Glad you like the service, Rajiv. I withhold your address, because you are a doctor - to avoid druggy idiots attacking you. - Ling
Customer Letter: 1457 / 1528
Ling, I have been delighted with the service from LingsCars and as well as being an easy way of leasing a car it is done in a fun and wacky way! Keep up the good work. Good delivery of my Audi A4.
37 Hartley Ave
Editor Note: Allen, thanks. Another Audi bites the dust :) Glad you enjoyed the process, it's great that you send me this lovely letter! Cheers, mate! You are quite local to me too, maybe I see you around? - Ling
Customer Letter: 1442 / 1528
Words to describe LINGsCARS.com:- Personal, efficient, friendly, professional, fun.
My car/deal- I am delighted with my car and feel that I have got a good value for money deal. Score for LINGsCARS.com = 10/10
Very happy customer! Suggestions for improvement- although the car was delivered with a couple of weeks of signing the docs, things did go a little quiet. Try to keep in touch to reassure that car is coming. Excellent delivery, the delivery driver was very courteous.
14 Monkseaton Drive
Tyne And Wear
Editor Note: Whoa! Looks like I did not communicate well enough on delivery. I take massive note and improve this, Jon. However, checking, between the time you received the documents and delivery, I had 12 messages to you on LINGO, but I admit there were 6 days while we waited for the delivery to take place when you had no updates. So, I have changed procedures and my system will now not let more than 3 days pass without an update. I appreciate that feedback, thanks. So pleased you still give me 10/10!
Apart from this, you are a chai expert with Ringtons, so I had loads of tea advice along the way :) Hope you enjoy the C5 immensely. Super customer, great fun! - Ling
Customer Letter: 1439 / 1528
It's been a really good experience for me as it was the first time I had taken a car on lease and definitely will go for it again through Ling. Service was prompt and excellent. Have already promoted and recommended LINGsCARS to a couple of friends. Excellent delivery, the Fiesta was brought on time as promised.
Newcastle Upon Tyne
Editor Note: Samad, thanks so much for the letter. You are a doctor very close to me, so: I hope I never have to meet you, hahaha! If I do, I hope your service is as good as mine and you keep me alive. Really pleased you are happy. I withhold your address as doctors can be targetted by druggie idiots. Enjoy the Fiesta! - Ling
Customer Letter: 1393 / 1528
Leasing a car from LingsCars was the easiest and quickest way I have ever had. Top class secure system and update information given every day. Would not go anywhere else for my cars! Spot on delivery with a friendly service.
58 Woodside Gardens
Editor Note: Peas, you are a skilled gardener with local council, so I went on Google Earth to show a pic of the very flower beds you maintain. In summer they are stunning:
Good eh? Glad you love my service and the Fiesta. See you around, in Gateshead! - Ling
Customer Letter: 1346 / 1528
The service was fantastic, it was so fast and efficient. I love my new car and will be looking for a new deal as soon as my current agreement expires. Good delivery of my Peugeot 107, very pleasant and on time.
32 Edward Street
Editor Note: That is excellent, Nina! So happy you are so happy. You are not far from my office so I may see you driving around. It's lovely that you say you will be back. Please enjoy the 107! - Ling
Customer Letter: 1298 / 1528
The whole transaction went very smoothly. Nothing unexpected, very happy with the new Jag X-Type and the service from Ling and her team. I would recommend it. Excellent delivery, faultless. The dealer delivered exactly when they said they would.
Editor Note: Another great delivery from this supplier, they really are quite good. As a sales manager, I appreciate your comments about the transaction and process, Gav. Enjoy the bloody Jag! Sheepskin coat in the post :) - Ling
Customer Letter: 1273 / 1528
As a first time leaser, initially I was worried about doing this sort of business by computer. My first contact with Ling gave me peace of mind and relaxed me into the agreement process. There was always someone easy to contact by the internet. Always a very quick efficient response, I could not believe how quickly the whole process went. I have no problem recommending Ling and her site. Good delivery, the Volvo arrived at the agreed time. Thanks very much.
Tyne And Wear
Editor Note: Richard, you are a Field Team Manager for N Power, so you know all about converting customers. I am glad I converted you :) The Volvo C30 is a great car at a cheap price, so you did well to choose this model. You relaxed into the cmputer ordering process, the graet thing about my system is there is a human always 2 minutes away (usually me) if you have any problem. See you in a few years :) Thanks again! - Ling
Customer Letter: 1259 / 1528
LINGsCARS provides a fantastic, efficient service. My new Fiesta arrived on time and in perfect condition. I cannot fault anything! I have and will continue to recommend LINGsCARS to friends and family... to anyone I meet, really! Just wish I had found you sooner and I will never go anywhere else. Excellent delivery, car arrived in perfect condition.
13 Rectory Dene
Editor Note: Yo, Mick! You are an Environmental Office with a new environmentally-friendly car! Blyth Valley Council should be proud you are reducing CO2 emissions in their area. It was strange to have a request for a wind turbine drive car, all you need to do is avoid low bridges with the propeller blades. Enjoy your new Fiesta! - Ling
Customer Letter: 1202 / 1528
Ling was extremely efficient to every query I had with regards to my order and kept me updated on progress. I've never known service like it. I'm very glad I choose your company. Delivery was good – but Ling is so efficient she makes delivery drivers look slow.
66 Main Crescent
Tyne and wear
Editor Note: Tan, yep, fast is good :) Why communicate slow when you can chat fast? Just like your racy little Corsa, eh? Hahaha. Thanks for comments on my service. Enjoy your Corsa! - Ling
Customer Letter: 1184 / 1528
Fast, quirky and FANTASTIC customer service. We are delighted with our new Corsa and really impressed by your customer service. The whole process was stress-free impressively handled and it is fun to do business with you. We have recommended you to friends and family.
Car arrived in great condition at the time agreed. Comprehensive hand over. Thanks very much. Excellent.
2 Red Lion Cottages
Editor Note: Well, thanks for recommendations, Chris. You have a super cheap new lease car and I hope it gives you 3-years fantastic service. Thanks for being so brill to deal with. Not only that, but you are quite local to me, too. - Ling
Customer Letter: 1180 / 1528
Fabulous service, kept well informed and Lingo is the BEST! Thanks again for making the whole process painless and stress free. P.S. Sweets were out of date and the noodles were tasteless (joking!). Delivery was fantastic and efficient and on time.
7 Kingston Close
Tyne And Wear
Editor Note: Kevin, actually the noodles WERE out of date and the sweets are sometimes horrible - they are collectors items! Did you EAT them??? WoW! :) You are a professional guy working for Barnados, and you visited me in my office. So, you can prove I exist, hahaha. I do not see many of my customers! Hope you love the SAAB and thanks for the kind words! - Ling
Customer Letter: 1145 / 1528
Excellent service, you get exactly what it says in the tin. Good cars at great prices. Keep watching the deals and you can find what you want! Excellent delivery, my new Audi A3 was delivered by a 73 year old gent in clean condition.
Editor Note: Yep, great advice, keep watching the deals! Cars come and go, and sooner or later a bargain appears with just the kind of car you are looking for. Delivered by "boy racer", hahahaha. Audi deliveries are usually super, so no surprise there... unlike some. Glad you are happy. On my tin, Les, it says "Made in China" :) - Ling
Customer Letter: 1142 / 1528
System was pretty good, in the crazy style of Ling. Service simple too. Delivery of my Citroen C2 was excellent - they did what they said.
Editor Note: Chris, wow, you are so local to me! Not often I get local customers :). Hmmm, I can't decide if "System was pretty good" is good, or bad. I hope, good, I put a lot of work into my Lingo system! Thanks so much for being a fun customer to deal with. Enjoy the C2! - Ling
Customer Letter: 1099 / 1528
I thought that Lingo was very easy to follow and very useful, especially live chat when you have a question, Ling responds very quickly. Ling was very helpful and kept me informed of what was going on. Loved the freebies through the post. Would recommend anybody to Ling, as she is lovely and friendly. Hope to speak to you soon. Excellent delivery of my Corsa, the dealer just rang and delivered as Ling said they would. Very helpful.
51 Caesar Way
Editor Note: Neil, great, happy you are pleased. The freebies were poisonous, sorry about that. The Chinese sweets were infacted with the melamine, but it only harms small kids, not adults. Luckily, if you get ill, you work in a hospital. Hope to see you in 2-years for a new car! - Ling
Customer Letter: 1088 / 1528
I couldn't be happier with the Mazda MX5 and the service you gave in supplying the MX5. Nothing was a bother to you. You replied to my emails very very quickly and I have to say that your approach to car leasing gave me satisfaction and a laugh. Why would anyone ever buy a car??? See you again in 2 years 10 months for the next one. Thanks again! Excellent delivery, car delivered on time and even had petrol in it.
1 Reins Court
Editor Note: Steve, so glad you had some petrol, hahaha, usually my cars are delivered with a small amount. But, hey, if dealer wants to give away free petrol, who am I to stop them? :) Enjoy the fast 2.0 MX5, you just have to wait for summer! Must make a nice change from your normal HGV you drive as a job. - Ling
Customer Letter: 1080 / 1528
Brilliant service from Ling. Start to finish. I will be recommending to my staff. Excellent delivery, spot-on service.
15 Argus Close
Editor Note: Yo! What a short letter, but as you are Northern Regional Logistics Manager for Allied bakeries, I think you know what you are talking about, so I won't moan :). You are based in Gateshead, too! Your bakery is about 200 metres from my office! Great to deal with you, so happy you love the Merc CLC! - Ling
Customer Letter: 1075 / 1528
Ling gave excellent service from initial enquiry to delivery and post delivery. Her Lingo comms system is excellent and any problems answered fast! I have had many lease cars and her operation was light years ahead of anyone. I have had dealings with her previously and in all respects she is the best value. Average delivery, no contact from them at all.
The Old Scout Hut
Gayton Road, Sulgrave Ind Estate
Editor Note: Well, Les. I am pleasd you like my LINGO system, it is proving a massive success. It is the best in the car business. The Chrysler dealers do leave something to be desired, they are not the best in the business, being under extreme brand pressure in current market. You are so sweet as an MD to write nice things about me. You are quite local too. But, you have a hell of a car for the money! - Ling
Customer Letter: 1043 / 1528
Ling, thanks for a great service. Your team do a great job – even when you are away in “Gay Paris”. Management Today may be right about your alternative approach to website navigation but at the end of the day you provide the right provide the right product at the right price and most importantly – you keep in touch with your customers! Thanks. My Audi A3 was delivered on schedule in great condition.
Editor Note: Les, you are not too far from me but I've withheld your address due to security. The Audi supplier is really good and always helps me with extra good service. Yes, I have a really god team these days who can be relied on to provide the best service - Paris was bloody expensive, by the way! Of course I keep in touch, but I am not exceptional; it's every other leasing company being a bit hopeless that makes me look good. - Ling
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