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Customer Letters (1529)
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Richard Farleigh - "I wanted to invest; I was amazed by Ling's
complete lack of nerves, and also by her business acumen."
Duncan Bannatyne - "I wanted to
invest... but ye turrn'ed me dooon!"
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|Hi! I am Ling from Dragons' Den. I lease cheap new cars!|
More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling
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Customer Letter: 1504 / 1529
Another fantastic transaction from Ling. No hold ups, an time as advised, always kept in the picture, wonderful service. Dealer service for my new Discovery – Excellent.
16 The Point
Editor Note: Another fantastic customer :) Hahaha. Rose, you are always fantastic to deal with, thanks so much for choosing me again for the Disco. Look forward to the next one, etc. Top Midlands customer! - Ling
Customer Letter: 1370 / 1529
What an absolutely fantastic service. Fun and relaxed throughout and thoroughly informative. Really prompt responses and processed application very quickly. Would recommend Ling and this service to anyone and have done several times since receiving the car. Thank you so much! Excellent delivery.
Editor Note: No, no, thank YOU, Becky! You have a fantastic Astra SRi fast-as-hell Sporthatch now to pose around in. As you are in a very sensitive job, due to terrorist threat, I withhold your address. Hope you enjoy the car. Thanks for lovely letter! - Ling
Customer Letter: 1361 / 1529
Another very quick and friendly service. The car was delivered on time as email. This is our third car. Very pleased with the service we received, lots of emails keeping us updated of delivery. Excellent service on delivery, on time and the car was very clean.
16 The Point
Editor Note: Rose, yep, your company has had 3 cars from me. You love Ford Focuses. It is always a great pleasure to see your emails and LINGO messages, I am so happy when business customers say nice things about my service. Look forward to more cars! - Ling
Customer Letter: 1303 / 1529
Dealing with Ling has been a great experience. She always kept me informed on a daily basis what was happening, responded to emails immediately, no problems at all. Car arrived on day of delivery at 8.30am. Would definitely deal with Ling again. We have bought two cars from her, one more on the way. Her emails are very funny. Car arrived promptly. Excellent. We had 2 cars to 2 delivery addresses, both arrived promptly.
16 The Point
Editor Note: Making customers happy is my main drive, so your letter is very welcome, Rose. You have had several cars, thanks! You are so lovely to deal with. You are clothing retailers, so you know how to give good service, so pleased that you are happy with my service. Thanks for great letter. - Ling
Customer Letter: 1282 / 1529
Ling, only too happy to write a few words.
After some weeks of getting quotes from lease companies, I came across your wacky website. I thought I would give it a go. Well - from start to finish it has been the most efficient and at times entertaining way of leasing a car. Using the LINGO worked very well, within 5 weeks I had a brand new Honda Civic sitting on my drive.
Excellent delivery, on time, car looks good, delivered by a nice bloke.
8 Millfield Crescent
Editor Note: Another Honda Civic bites the dust! I like selling these, John, because they keep the factory people in Swindon in jobs. You are a senior cleansing officer for the council in Leicester, so I am sure your Civic will stay nice and clen, hahaha. Thanks for being such a charmer to deal with! Glad you like wacky website and LINGO, for people reading, that is my back-end customer communication tool. It inserts chip under skin and irritates you by vibrating when new message arrives. Simple :) - Ling
Customer Letter: 1264 / 1529
Ling has given great service all the way through with sound and secure communications. I will certainly be leasing with her again, soon. The new Ford Fiesta was everything promised and was well delivered. Excellent. I'm very, very happy and I fully recommend!
476a Bradgate Road
Editor Note: Jonroxxxxx, hahaha. As a company director for Rockingham Display Ltd, I appreciate your comments. It's always nice to get letters about good service from another boss. Fiestas = brilliant cars. Looking forward to more orders :) Bring them on, hahaha. - Ling
Customer Letter: 1249 / 1529
Thanks for the personal touch! Can't fault your price, professionalism and organisation. Great to do business with, when this lease is up I'll definitely be back! Great communications too.
2 Tower Court
Editor Note: Andrew, well, you are now bombing around in a new Touareg, a cut price Porsche Cayenne (but better looking). What a deal, eh? If you had bought this big 4x4 for cash, you would lose a fortune in this damn credit crunch. Glad you are a happy chappy. As a Snap-On franchise, you know what good service is, you lot are the best at that. - Ling
Customer Letter: 1070 / 1529
I've just received my Toyota Corolla Verso and I'm really glad I went to Ling to sort it out for me. I found Ling to be very efficient and made what is quite a dull process into one which ended up as a bit of fun! I would recommend to anyone.
Delivery was good and on time, mats would have been nice.
36 Burley Road
Editor Note: John, don't be a misery gut :) You are getting a new 7 seat Verso, dead cheap, fixed price for the next few years. So, don't worry about car mats. You could have had those thrown in from a dealer, but you would have paid £££s more for the car. Nothing is free. Enjoy the Verso, thanks for being so nice to deal with. - Ling
Customer Letter: 1022 / 1529
I am 100% satisfied with the service I have received from Lingscars.com. From sourcing the right car at the right price, through all paperwork to the actual delivery, everything has been perfect.
The attention to detail and personal touch has meant that I will recommend Ling to everyone I know. If the main dealerships were as good as they should be I would never have found Ling but thank goodness I did! Many many thanks.
Excellent delivery, friendly professional service, very helpful.
Editor Note: Wow! I am on a letter roll today! Thanks so much for this fantastic letter, Maxine. You are a star. I hope you love your new Audi A3 as much as you love my service. Again, you have a very high quality job, you are a Director/Business Development Manager, so your words just doubled in value to me, thanks! Go drive! - Ling
Customer Letter: 987 / 1529
Ling saved me from Roger! Roger who worked for a bigger lease company and tried bullshitting me about metallic paint having no effect on resale. My experience with Ling has been excellent, funny, crappy sweets and professional customer service when it counts. Car arrived earlier than expected and I won't hesitate to come back in two years. Thanks
4 Alvaston Road
Editor Note: Roger the Dodger at XXXXX, eh? Well, I refuse to lie to customers just to move cars that I want - I like to give the customer what THEY want. So pleased you are saved, Martin, and so pleased you now have metallic paint CHEAPER than flat paint on this car. Why these bigger lease companies think they should pull these stunts and lie, I don't know? Anyway, now you have a great Renault Grand Scenic to pose around in. Enjoy it. Sorry about the sweets, Roger certainly doesn't supply THOSE! Hahahaha! - Ling
Customer Letter: 864 / 1529
Well, who would have thought you could buy a car without speaking to anyone!?!
This is exactly what I did (not that I wouldn't have minded speaking to Ling, though). The whole deal on my new Renault Megane Coupe Cabrio was done very efficiently by email. All questions were answered very promptly and all my options and changes of mind were dealt with understandingly and without hesitation.
Service brilliant - car brilliant. Back in 12 months for another, hopefully. Delivery all as arranged, excellent!
11A Kenilworth Road
Editor Note: Wow. Wow. Wow. I did not deliberately not speak to you Leigh, hehehe. But everything went so smoothly without human intervention needed on the phone. Lovely. This keeps my costs down and means I can knock out the cars even cheaper. Great! All you need now is some sunshine for the Megane CC! Thanks for the letter. - Ling
Customer Letter: 791 / 1529
I think it's great that I got to deal directly with Ling and my fiancée absolutely loves her new car!! Excellent delivery. Thanks Ling!
72 Clarence Road
Editor Note: Craig, I hope the Grande Punto has done the trick for your future wife (or civil partner - I can never be too sure, hehehe). These are fantastic value cars. So pleased you are happy, and it is me who should be pleased I spoke directly to you, you were lovely customer. thanks. - Ling
Customer Letter: 696 / 1529
Ling, you did a fantastic job... despite all the paperwork going missing during the postal strike - several times! But it was still no trouble to you to send more and more docs to me. I am very pleased with your service and would use you again without hesitation. Excellent delivery of the Honda Civic, it was delivered in A1 condition.
4 Main Street
Editor Note: Iain, well, those bloody postmen, eh? I sent THREE sets of docs in all, even the Special Deliveries went missing. Two weeks later, the missing documents have arrived, all shredded and safe, now. These Hondas are VERY popular, I must have delivered 20 recently, every customer have been really happy. - Ling
Customer Letter: 653 / 1529
The Kia Sportage was delivered on Monday and after driving it for the last 5 days I thought I would let you know how pleased I am with it. Thank you for the excellence service you provided and I will have no hesitation in recommending you in the future.
3 Church Close
Editor Note: Mick, that's brilliant! I also have a Kia Sportage that Jon drives. These are really great cars for the money, like a half-price Freelander. Glad you like it, and glad you like my service. - Ling
Customer Letter: 615 / 1529
We came across Ling's website on the Internet and were attracted by its "easy to use" and unique format. Ling was extremely efficient and friendly and made the whole process of leasing a car easy (even though the Citroen C2 was delayed... not Ling's fault, it was the factory). We are very happy with our new Citroen C2 and so much so that I recommended Ling to my sister, who took a car, too! The car was delivered safely and on time to me, at my work address.
Phoenix House 3
Editor Note: Wayne, you were not mistaken - your car did take longer than it should have. Reason? The bloody French. There was a strike at the factory! Bloody communists! Hehehe. What could I do? Here is what Citroen UK say, in an internal memo I sneaked... it is funny as hell (unless you are waiting for your car):
Internal Citroen UK Memo: ...(lists of chassis numbers - Ling)... "...As the above information is about as much use as a chocolate teapot (!!!) I will try and explain a little further... C2 and C3 (production - Ling) were originally delayed due to a factory strike. At first Paris so very kindly forgot to mention the strike (to Citroen UK - Ling) this threw out our computer systems and meant we were provided with inaccurate hand-over dates (from Citroen France to Citroen UK - Ling) and we were unaware of the inaccuracies. As a result some of the inaccurate dates were relayed to dealers. So; this is probably your first source of disinformation. Second, and most unlike the French (hehehe - Ling), another company - this time the one who provide the seats - went on strike. Hence delay number 2 and yet more confusion. The vehicles are most likely built, at least the majority, but they have not yet been assigned chassis as they have no seats!!! The good news is the seat company are no longer on strike. What would be really helpful to you now would be for me to provide a date when they will be with you, but unfortunately, we just do not know!! I have spoken to the supply manager responsible for C2 and he is unsure of how they are arranging the fitting of the seats to the cars i.e. what order they will be completed. The only communication from the factory is they'll be up to speed by the end of the month. In best case scenario, as you have been given the first chassis, the rest should all follow relatively quickly, but we just do not know. The vehicles will not be with you for week beginning 13th as they will be hitting Calais first and then start their journey. When they will hit Calais is anybody's guess. I know in total this e-mail has not been much help but we just can't accurately predict a delivery date for these vehicles as yet. Hopefully, in a week or so, the situation will become clearer and then we may be of more use!!"
Hope you can see that when even the bloody factory or importer has no clue what is happening, sometimes I am slightly out of control on deliveries. You must be philosophical! These are only cars. No-one dies, it is not life and death. These are only metal boxes with wheels! So chill (as you did, Wayne - good boy!)... - Ling
Customer Letter: 609 / 1529
Thanks Ling, the BMW 3 Series Coupe is fantastic! The whole process from start to finish was efficient, professional and hassle-free. I will be back in 2-years for my next car and will be recommending you to all my friends and colleagues.
35 Warner St
Barrow Upon Soar
Editor Note: That's what I like to hear, David!! Good boy. Recommending me means I can save money on advertising - and pass on the savings to customers. You were a very nice and sweet BMW customer, no fuss to deal with :) Go drive it, hehehe! - Ling
Customer Letter: 534 / 1529
"Great prices from Ling - unable to find better deals anywhere on the web! It was a very refreshing personal service from Ling, no call centres! Highly recommended. Very good delivery, my Vauxhall Astra even turned up early!"
2 Manor Court
Editor Note: My Astra 1.8 SRi's have been so cheap and so popular! Great to deal with you Tricia, thanks for being so lovely to talk to. Enjoy the bloody Vauxhall! - Ling
Customer Letter: 464 / 1529
Thank you very much for arranging the delivery of our new Mazda 5. The car is excellent, and such good value. I appreciate the hard work you put into my case when the paperwork got difficult (we struggled to find sufficient address proofs - Ling).
Car delivery excellent, driven to me with 100 miles on the clock.
I say "Ling for Prime Minister!!!"
Morgan Branson Associates
86 Castle Street
Editor Note: Gary, the problem is that the finance companies are paranoid about ID theft. You didn't have enough proofs to hand, but by getting a letter from your bank, we sorted it. After that, your car was delivered fast :) So pleased you will vote for me, UK's first Chinese prime minister! - Ling
Customer Letter: 163 / 1529
Intriguing website. Am looking to replace my car and your company is definitely top of the list. Noodles is a perfectly acceptable bribe level - although I think politicians go as high as a turnip.
4 Dalley Close
Editor Note: Turnip, hmmm. Maybe good idea, but postage too high. You can tell British politicians get free postage - Ling
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