Note: I live inside this website Monday to Friday 9am-6pm, to give you the very best service and make your experience a happy one! - I am Ling, accept no substitutes
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Zombies ahead
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Version 237.1.
You can trust me! ... In 2011 I rented over £38million of cars (at RRP).
EU cookie law. Piss off Von Rumpy. Me... I hammer visitors to death with cookies, so I can find out what they want.
Cookies allow my website to serve visitors the content they need. Get used to it.
The EU cookie law is an ass. - Ling
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Richard Farleigh - "I wanted to invest; I was amazed by Ling's complete lack of nerves, and also by her business acumen."
Duncan Bannatyne - "I wanted to invest... but ye turrn'ed me dooon!"
Hi! I am Ling from Dragons' Den. I lease cheap new cars!
UPDATE... The latest car I've added is a Mercedes SLK Roadster 1.8 i BlueEFFICIENCY 16v (201bhp) 250 AMG Sport Edition 125 Convertible 2dr 1796cc Petrol at £382.80 inc VAT at 16:57 on 25th May - Ling
CUSTOMER LETTERS
1532 LETTERS! More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling
Rev says... "Ling, thanks for the excellent service AGAIN. This is my third car from you and each time your deal and your customer service excels. The car arrived on the right day and nice and early, exactly on time as ordered, ... but then what else should I have expected?"
Rev Stuart Blunt
2 Frederick Rd Selly Oak
Birmingham
B29 6PB
Editor Note:
Stuart, you are such a nice customer. Even though we have totally different views about the God, you are happy to deal with me and you recommend friends. I simply do my best and I bring you some business too, as my sister Shan is a Christian! Hope God has a sense of humour! -
Ling
Customer Letter:
472
/
1532
Maurice says... "Thank you! Top class service. Personal and speedy. Excellent car delivery!"
Maurice Dunk
29 Shurland Avenue
Sittingbourne
ME10 4QT
Editor Note:
Bloody short and sweet letter, but that is kind as it saves me typing, hehehehe. Enjoy X-Trail, cheap big car, Maurice! -
Ling
Customer Letter:
471
/
1532
Vanessa says... "My Mazda MX-5 is such a LUSH car!... And a great deal from Ling! I am pleased to support Ling working for herself, I got personal service and that means a lot to me. Delivery excellent, service excellent, MX-5 delivered on time!"
Editor Note:
Vanessa Margaret Ann Hyde, you were a LUSH customer. Piece of cake to deal with, friendly, charming and not at all awkward, hehehe. Look forward to having you back in 2-years -
Ling
Customer Letter:
470
/
1532
David says... "Fantastic service. Personal and attentive. Extremely responsive to queries. Enjoyable and amusing intercourse. (!!!! - Ling) Faultless service - would recommend to anyone. Excellent car delivery, nothing to fault. Your only challenge will be retaining all the above ingredients for success as you grow, which you surely will (whilst eating dragons for breakfast)!?!"
David Poole
Sponden Old Hall Sponden Lane Sandhurst
Cranbrook
Editor Note:
Well, thanks for all the bullet points, I will try to live up to them, David. I am aiming for a web 2.0 interface and I am currently building this which will enable me to double productivity. It's tough to increase business and retain control, but I am managing - just! -
Ling
Customer Letter:
469
/
1532
David says...
Your only challenge will be retaining all the above ingredients for success as you grow, which you surely will (whilst eating dragons for breakfast)!?!
David Poole
Sponden Old Hall Sponden Lane Sandhurst
Cranbrook
TN18 5NP
Editor Note:
Well, thanks for all the bullet points, I will try to live up to them, David. I am aiming for a web 2.0 interface and I am currently building this which will enable me to double productivity. It's tough to increase business and retain control, but I am managing - just! -
Ling
Customer Letter:
468
/
1532
Harry says... "Personal Contract Hire was a completely new concept for me, and as an elderly gentleman entering his second childhood and getting a long wanted sports car (!) it was reassuring to be dealing with ONE person who seemed genuinely interested and who answered all my queries promptly.
The paperwork was a minimum and email communication great. All in all I am very pleased with the service and the car - it's just a pity I have no hair to blow in the wind!
Delivery of my car was good, I only met the delivery driver but the car was well prepared and came with petrol in the tank!"
Harry Dinning
14 Priory Road
Linlithgow
EH49 6BS
Editor Note:
Harry, you were the most polite and charming customer I have dealt with all year! You even tell me you have special name for Sundays "Henry", hehehe. This is your real name, and you tell me off when I use it! Thanks for being so kind to me and for sending such nice emails! Glue your wig on!!! -
Ling
Customer Letter:
467
/
1532
Amanda says... "Ying tong, ying tong, ying tong-o, We went to Ling for a leased mo-mo, She was great and the deal was cheap, (a million times better than a dealership creep!)
So don't delay and use Ling too, And let her do the biz for you, We guarantee there's no girl finer, Than the crazy bird who comes from China!"
Amanda Glennon
1 Chetwode Mews Street Lane Lower Whitley
Warrington
Editor Note:
Amanda!!! What a beautiful song! Hehehe, you are so kind to write this for me. Me and the dealer did our best to get your car to you quickly, glad you told me delivery was "excellent"! You and hubby Andrew were 5-star customers -
Ling
Customer Letter:
466
/
1532
Scott says... "Many thanks for arranging the Mini Cooper for us, the car is great! Excellent service provided by Ling. As you know, the dealer messed the colour up, but Ling got it sorted and got us a free tank of fuel to boot. Great service and we will order again."
Scott Thomson
1 Claypool Road Horwich
Bolton
BL6 6HS
Editor Note:
I had a hell of a day, this day, with deliveries! You ordered black car with white roof and mirrors, Scott. Bloody BMW Mini dealer delivered fully black car! Aaaaagh. Within 2-days he had re-painted the roof and mirrors white :). Just shows even BMW dealers get it wrong, huh? Luckily, they sorted it out very quickly after I shouted at them, hehehe -
Ling
Customer Letter:
464
/
1532
Gary says... "Dear Ling
Thank you very much for arranging the delivery of our new Mazda 5. The car is excellent, and such good value. I appreciate the hard work you put into my case when the paperwork got difficult (we struggled to find sufficient address proofs - Ling).
Car delivery excellent, driven to me with 100 miles on the clock.
I say "Ling for Prime Minister!!!"
Gary Morgan
Morgan Branson Associates 86 Castle Street
Hinckley
LE10 1DD
Editor Note:
Gary, the problem is that the finance companies are paranoid about ID theft. You didn't have enough proofs to hand, but by getting a letter from your bank, we sorted it. After that, your car was delivered fast :) So pleased you will vote for me, UK's first Chinese prime minister! -
Ling
Customer Letter:
463
/
1532
Steve says... "Hi Ling
The more I found out about you and your business the more I liked. Your good humour and banter shines through making the hiring process a pleasurable experience. Your email service was highly responsive and you obviously take note and show a considerate understanding of your client needs. You are very competitive on price and ultimately this will always be a major advantage if maintained.
I would recommend you without hesitation, I strongly urge straight-laced people (including myself here) and those serious corporate types not to be put off by your crazy web site! It is refreshing to see a new approach in this type of business that I suspect will grow and grow if the American experience is anything to go by.
I had no problem insuring my car but if you can fit it in on your web site (!), then some insurance advice would help further boost confidence for people considering this form of motoring.
I wish you well for the future."
Steve Butcher
574 Daisy Hall Drive Westhoughton
Bolton
BL5 2SB
Editor Note:
Steve, you were not straight-laced! You were brilliant fun customer!!! Your car was delivered in 2 and half weeks, quite fast, eh? Luckily, my Citroen supplier is the world-best! Thanks for your sweet comments. Insurance; well, I now send info out with documents to every customer following your comments. However, putting it on the website is SO difficult, as I am not FSA regulated and I do not want to break the law -
Ling
Customer Letter:
462
/
1532
Chris says... "Just wanted to take the time to write to you in order to thank you for the exceptional customer service you have shown to our company. In the first instance your website answered everything I wanted to know about the various leasing options available to us with advice and guidance as to the best way to get a good deal. When it was time to make an initial enquiry, the website form was simple and clear to use. The biggest surprise is that you got back to me in literally 3 minutes! I was shocked; contrast this with another leasing company we went to, who didn't even get back to us within 7 days! This speed of customer service continued throughout the ordering process, at one point taken over briefly by your equally efficient husband (reassuring you have someone to cover for you when you are dealing with other clients). You even once responded to an email I sent at 11:30pm within 5 mins!
We were VERY demanding clients who caused a number of difficulties for you, but you carried on regardless with politeness, speed and efficiency. You also negotiated on our behalf with the finance company due to our special circumstances. The RAV4 we ordered arrived early and in perfect condition.
During our dealings a situation also arose which you could have taken advantage of to earn an extra £500, but instead you very honestly pointed out the mistake in the finance company documents and we made the saving instead.
We keep a list in our office of companies and rate them as to how good we think they are, you are currently number three out of around 150 companies we do business with. I can't imagine us leasing any cars from anyone else in the future keep up the good work."
PS Great to see you on Dragon's Den kicking those arrogant Dragons's over inflated egos.
Chris Bartlett
Evoloji Ltd Suite 25, Basepoint Aviation Park West
Bournemouth
Editor Note:
My God, Chris! You are so kind to me. I hate to think how poor most companies are, if I make number 3 on your list! I simply try my best and I am more interested in future business than scamming a few quid this week - that money was yours, I would never dream to keep it! I enjoyed your "difficulties" you gave me, it is nice to have something to get my teeth into. Thanks for beautiful letter :) -
Ling
Customer Letter:
461
/
1532
Neil says... "Car was delivered last Thursday as arranged. Great fun! I can't believe how easy it all was. Thank you for your assistance. Will be back in touch when our other car needs replacing."
Neil Fryett
15 Boar Lane Ingleby Barwick
Stockon On Tees
TS17 0RX
Editor Note:
Ha! You live in Stockton which is a dodgy area to have an MX5, but you reckon it will survive, Neil. Maybe I'll see you whizzing around, I am often in that area playing ping pong with my club -
Ling
Customer Letter:
460
/
1532
Stephen says... "Hi, really enjoyed the personal approach and fun business ethic. Unfortunately the whole experience lost its edge when I collected a dirty car with 400 miles on it. I'm not sure that you can wash your hands of responsibility - I did not deal directly with the supplying dealer."
Stephen Smyth
110C Movilla Road
Newtownards
BT23 8RQ
Editor Note:
Well, what can I say? Once again a stupid delivery driver who cannot be bothered to wash a car spoils a happy customer experience. Stephen, I must point out you live in Northern Ireland, and the dealer had got the car from London to Stranraer to meet you so you could take it back on the ferry. The 400 miles is inconsequential as this will be added to the contract mileage, the point was the dirty condition. Which the dealer did not help with - they even disputed it was dirty!!! Unfortunately the day was in March and was wet and miserable. All I can say is sorry, and give the dealer a kick! -
Ling
Customer Letter:
459
/
1532
Caroline says... "What an absolute breath of fresh air you are, Ling. You responded to every email within the hour and 99% of the time within minutes. Plus, you remained utterly professional throughout, despite me changing my mind almost daily about the colour and model.
There was no having to chase things up, no excuses, no lies - everything went exactly how you said it would - quickly, easily and with no stress. You are absolutely head and shoulders above other leasing companies on price, product knowledge and most important; customer service. They talk a great deal but never deliver a car, whereas you have got it spot on, well done! My MX-5 was delivered bang on time, by a very, very nice man.
I would, and do, recommend you wholeheartedly to friends, colleagues and anyone else considering leasing. I will certainly be coming straight back to you when my 2-year contract is up.
Just one negative comment; those Chinese sweets are awful!
You are a little startling, I thank you for your incredible patience and wish you much success, you really do deserve it. You know, every time I watch Dragons' Den, this image of Duncan Bannatyne's face appears in my head when you turned him down; it was just priceless."
Caroline Jackson
1 Woodlands Close East Ardsley
Wakefield
WF3 2LQ
Editor Note:
Wow! What a letter, Caroline. Your umming and ah-ing was caused by Mazda offering air-con but insisting that it is taken with leather seats, which makes it damn expensive. You have the cheapest MX-5 in the world, hope you enjoy. I know my sweets are vile, that's the fun in sending them. No customers have died (yet) :) -
Ling
Customer Letter:
458
/
1532
Reverend says... "Just to let you know, the Citroen Picasso arrived safely and early at 8.00am on Friday as promised. I am really pleased with both the service you offered and the promptness of the dealer. I am sure I will be back (again) in two year's time."
Reverend Stuart Blount
Senior Pastor Christian Life Centre 2 Frederick Road Selly Oak
Birmingham
B29 6PB
Editor Note:
Stuart, the bloody dealer (although brilliant) kept insisting to call you "Mr" not "Rev"! I told him off. I also sent you a small Chinese bible (Mao Red Book) to make up for it. This is the THIRD Picasso you have had from me, over the time of 5-years, since 2002! LONG TERM CUSTOMER!!! :) Thanks! -
Ling
Customer Letter:
457
/
1532
George says... "All together it was a very good service. Friendly man delivered the car on time and was very helpful. This MX-5 is my first lease car and I was kept up to date with the leasing progress by phone and email. I hope to do business with you again in the future."
George Kitchen
508a Bickershaw Lane Bickershaw
Wigan
WN2 5TU
Editor Note:
George, you were so helpful when I needed stuff from you, and so quick on the email. If only all customers were so responsive as you :) Enjoy the bloody Mazda! -
Ling
Customer Letter:
456
/
1532
Peter says... "The whole process from car selection to delivery of my SAAB Spotwagon was handled in a professional manner with superb customer service, even though we had some issues with arranging finance (and I'm not a bad debt!). We were ultimately let down by Direct Line who seemed incapable of issuing an insurance cover note needing 5-hours of phone calls. Good delivery, chap got lost in my village but on time and good service."
Peter Dews
Brookdale Bridge Rd
Butlers Marston
CV35 0ND
Editor Note:
Bloody Direct Line, eh? These big companies just can't get it together. SAAB finance IS a bit fussy and there was a bit of too-ing and fro-ing, Peter. Sorry about that. But you got your car and I had a nice chat with you about improving your car with some SAAB approved performace chip stuff -
Ling
Customer Letter:
455
/
1532
Liz says... "Hi Ling,
Thank you very much for organising my lovely wee car. The service you provided was impeccable, from beginning to end! Excellent delivery, exactly on time. Excellent communication and good honest personalised service - somewhat a rarity in the car world. See you again in two years."
Liz McAuley
Flat 2/3 120 Duke Street
Glasgow
G4 0XW
Editor Note:
From Welsh ethnic customer (below) to Scottish ethnic customer! Thanks for lovely letter, Liz. Hope you enjoy MX5 with top down in bloody cold Scottish weather. You were a very sweet customer -
Ling
Customer Letter:
454
/
1532
Martin says... "Many help for your help and service in the provision of my Skoda Octavia. The entire process was handled swiftly, efficiently and with the personal touch. Much appreciated. The car is excellent and the delivery was entirely satisfactory."
Martin Holland
Cadwgan Inn 10 Market Street
Aberaeron
SA46 0AU
Editor Note:
Hehehe, you are damn Welsh pub owner! Ethnic customer! I look forward to call in for Baileys when I am in Wales. Enjoy Skoda! -
Ling
Customer Letter:
453
/
1532
David says... "Friendly, knowledgeable and an efficient service and delivery. I would highly recommend Ling and her company to anyone."
David Jones
5 Mexborough Road Bolton Upon Dearne
Rotherham
S63 8LY
Editor Note:
Brilliant letter, brilliant car (Mazda MX5) and brilliant customer! -
Ling
Customer Letter:
452
/
1532
Rachel says... "Thanks Ling for leasing us a superb car! The process was made simple by constant communication and friendly approach. Extremely competitive prices and excellent customer care. Wish you all the best for the future."
Rachel Dickinson
8 Baker Way
Witham
CM8 1UG
Editor Note:
Zoom, zoom, zoom! Hope you are enjoying your new Mazda MX-5. What a lovely letter, thanks Rachel! -
Ling
Customer Letter:
451
/
1532
Andrew says... "LINGsCARS made the process of getting my new SAAB 9-3 simple and easy, as well as having a good deal on the car I wanted. Good delivery."
Andrew Robinson
7 Briermede Avenue Low Fell
Gateshead
NE9 6AE
Editor Note:
Andrew, you were a model customer, and even though I have never met you, you live just 200 metres from my house!! Wow, so local -
Ling
Customer Letter:
449
/
1532
Trevor says... "Very good, friendly service. Good prices. Efficient service. My only suggestion would be to scale down the busy advertising and printing on envelopes and paper/website. There is too much going on (if you know what I mean). The Vauxhall Corsa was delivered on a very wet day, driven to my house and had 135 miles on the clock."
Trevor McLeese
Ash House The Street Aldham
Ipswich
IP7 6NH
Editor Note:
Hehehe, sorry about the migraine from my colourful stuff. My envelopes serve a useful purpose! My local Royal Mail sorting office recognise and know exactly where to deliver them, there is no chance of them getting lost. Website is designed to make life much less boring than other car suppliers who would have you slashing your wrists with dreariness. Your son's car was delivered very fast, in the end. You wanted it quickly, you said he was moaning. So I arranged the fastest delivery, which involved driving it. The miles will be deducted (or added to) your contract. Trevor, I cannot be responsible for the rain :) Ooooops -
Ling
Customer Letter:
448
/
1532
Marjorie says... "If only all business dealings went as smoothly as this, life would be great. Very professional, trouble-free and gave me a few giggles along the way. Excellent delivery. As for you Ling, "YOU GO, GIRL!". Thanks a lot."
Editor Note:
Marjorie, you did not mention that I failed to make clear that leather was not standard on this pick-up, unlike the old L200. Sorry about that. So nice to deal with such a fast-responding, perfect customer, thanks for your comments -
Ling
Customer Letter:
446
/
1532
Allan says... "From start to finish I was kept informed of when and where my delivery would be, the cost, the outlay and how to proceed. I will definitely advise my clients to go to LINGsCARS without hesitation! Car was delivered with the wrong number plates."
Editor Note:
Yep, Allan. You had wrong number plates! Your personal plates say "54" on them and the dealer defaulted to "56", as that is current plate at time of delivery. Idiots. I immediately arranged for these to be changesd and fitted FOC to you in Sunderland the very next day. Shame the dealers don't take so much care, eh? You are a very good customer and also very good ping-pong player! -
Ling
Cookies allow my website to serve visitors the content they need. Get used to it.
The EU cookie law is an ass. 
from Dragons' Den. I lease cheap new cars!
Editor Note:
Stuart, you are such a nice customer. Even though we have totally different views about the God, you are happy to deal with me and you recommend friends. I simply do my best and I bring you some business too, as my sister Shan is a Christian! Hope God has a sense of humour! -
Ling
