Note: I live inside this website Monday to Friday 9am-6pm, to give you the very best service and make your experience a happy one! - I am Ling, accept no substitutes
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You can trust me! ... In 2011 I rented over £38million of cars (at RRP).
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Richard Farleigh - "I wanted to invest; I was amazed by Ling's complete lack of nerves, and also by her business acumen."
Duncan Bannatyne - "I wanted to invest... but ye turrn'ed me dooon!"
Hi! I am Ling from Dragons' Den. I lease cheap new cars!
UPDATE... The latest car I've added is a Mercedes SLK Roadster 1.8 i BlueEFFICIENCY 16v (201bhp) 250 AMG Sport Edition 125 Convertible 2dr 1796cc Petrol at £382.80 inc VAT at 16:57 on 25th May - Ling
CUSTOMER LETTERS
1532 LETTERS! More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling
Sharon says... Ling, the whole service has been great. I had immediate response to my emails, post arrived when it should, my Lexus IS arrived when it was promised, and the prices were as stated on the website.
What more could you want?... plus, the Chinese cola Polos are tasty!
Sharon Barton
35 Liverpool Road Aughton
Ormskirk
L39 5AP
Editor Note:
Sharon, I'm always amazed why it is surprising that all this stuff happens as it should. I expect it to! Why so many companies cannot manage this I just don't know, eh? Your bling-bling Lexus is a lovely car, hope you enjoy it. Damn fast, too! -
Ling
Customer Letter:
627
/
1532
Barry says... Excellent service from enquiry through to delivery. For once when using the Internet and email, I felt like a person and not a number.
I am pleased with my choice of Nissan Qashqai 1.6 Acenta, shame about the long delivery - but hey... that's the Japanese for you. Will be recommending you to friends and family.
Barry Smith
8 Eastfield Road
Keelby
DN41 8JE
Editor Note:
Barry, the Nissan Qashqai is a great car, built near to me by Mackams in Washington. As you say, a long waiting list. When you quip "that's the Japanese for you", I would point to my education in China which imprinted the Japanese in every Chinese person's mind as murdering warriors bent on genocide, live medical experiments, forcing thousands into prostitution for their troops, and world domination with the Nazis. Remember this continued in China well before, and long after the end of WW2. But, hey - "that's the Japanese for you!" :). I'm sure they have improved slightly as a race and as a society, since then. They do make good cars. Ironically, Nissan is owned now by the French... so you have the first to attack owned by the first to surrender. How weird is that?! -
Ling
Customer Letter:
626
/
1532
Steve says... Ling, I've got to say you were not my first choice to hire a Mitsubishi L200 from. My local Mitsubishi dealer fought hard for the deal - this will be my third L200 - but he had too many troops to feed and couldn't believe the price quoted until I introduced him to your website.
How easy it was from printing the forms to taking delivery of the pick-up - on time and clean and to specification. Long live the small business. I would back you any day (for 50%)!!!
Steve Baker
W B Floor Machines Ltd Unit 7 Burns Way Holmbush Potteries Faygate
Crawley
RH12 4ST
Editor Note:
Steve... you also demanded a free lunch from me! You drive a bloody hard bargain, hehehe. Poor Mitsu dealer, they always refuse to learn to cut their overheads, eh? Why do they think customers like you should be paying for their heat, light, staff and fancy showrooms? Keep those L200 orders coming! :) -
Ling
Customer Letter:
625
/
1532
Barry says... As usual, Ling. A first class service. Excellent delivery. Couldn't ask for better service. Bless ya :)!
Barry Doswell
Pneumatic Solutions Int Ltd Stratfield Park, Elettra Ave
Waterlooville
PO7 7XN
Editor Note:
Barry,
This is the second Mondeo you have taken, great to have you back just a few weeks after the first. I love customers who come back for more punishment, means I must be doing something right! -
Ling
Customer Letter:
624
/
1532
Kate says... Ling delivered my new Mini Cooper when she said she would, and it was perfect. I was worried about maintenance and handing the car back at the end of the lease, but she provided all the information I needed to gain confidence. Plus free sweets :) I have recommended Ling to a friend.
Kate Ogley
3 Witham Street
Ashton-under-Lyne
OL6 9RN
Editor Note:
Well Kate, you needn't worry. All your Mini Cooper will need is a basic oil service and if you treat it like your own car you will have no problems at the end. I have had no complaints about end of term collection since I can ever remember. It is all common sense and very reasonable. Go and drive it, enjoy the Mini! -
Ling
Customer Letter:
623
/
1532
Graeme says... The attention to detail and service that we received from Ling was excellent and it was a pleasure to deal with her. That's why we have already ordered a second car (Nissan Qashqai) from Ling. Delivery of the Zafira was very good, but the alloy wheels were dirty.
Graeme Carter Shredderman 26 Weardale Park Wheatley Hill
Durham
DH6 3QQ
Editor Note:
Graeme, I chased up your dirty alloy wheel problem, and the supplier said the weather was bad that day and they apologise. It was driven from quite a distance away. They car-washed the Zafira, they said, but the car wash did not have a wheel-scrubber. Whatever, a small problem and it is good to deal with you again. The Nissan Qashqai is on order, the Mackams are working flat out to build it! It is made locally to you :) Below is a pic of one of your other vehicles. If anyone needs data destruction in the North of England, visit Shredderman.
-
Ling
Customer Letter:
622
/
1532
Claire says... Hiya Ling! Everything has been great. You were so helpful with everything. We will be needing another van soon, so I will be in touch! We had a really good deal from you, thanks. Fantastic delivery.
Editor Note:
Claire, yes, your van was very cheap. These Berlingos are great value. I do loads. Also, you got a good deal because your van had CD, electric windows, ABS and central locking. I wonder how many fireplaces you can fit in the back? I give you a bloody hyperlink to your website! Talk soon :) -
Ling
Customer Letter:
621
/
1532
Alastair says... Ling, many thanks for the outstanding service that you provided getting my Range Rover Sport 2.7 Tdi V6. I would not hesitate to recommend you to anyone and rest assured you will be my first port of call for all future cars.
Alastair Webb
4 Thatch Close
Derby
DE22 1EA
Editor Note:
Well, you are a principal consultant at a London Business Consultancy, so I take your words and gold-plate them. It's lovely to have such kind comments from someone who is an expert in this field. Hope you enjoy your Range Rover in London, beware Ken Livingstone! -
Ling
Customer Letter:
620
/
1532
Paul says... Ling, many thanks for the help with my Citroen C4 lease. You took ownership of my "purchase" from day one and the delivery driver was excellent, including a full briefing on the car's functions. I will definitely use you again, see you in two years.
ps. Can I come to your Christmas party?
Paul Drury
5 Bede Place
Peterborough
PE1 4EE
Editor Note:
Paul, I must say, you are a complete lunatic. We must have exchanged over 100 emails. You are a real-life funny onion and your jokes really brightened up my days in front of my PC! Hmmm, Christmas party... not sure; you will have a long drive. Maybe I should organise a summer driving event for my customers? I'll have a good think. -
Ling
Customer Letter:
619
/
1532
Paul says... Very clear and smooth process from start to finish. All the paperwork was completed promptly and in a professional way. I would not hesitate to use LINGsCARS.com again.
Editor Note:
Wow, from a solicitor who spends his days completing similar paperwork, this is real praise. You grabbed a bargain with the BMW 320, Paul. Thanks for being a great customer... I just love solicitors; paperwork is always so well done, although I always feel like charging £25 per phone call :)! Have a free hyperlink, if I am ever arrested by the police, I may need you. -
Ling
Customer Letter:
618
/
1532
Neil says... Dear Ling,
Just a brief note to say how pleased we were with the whole process of sourcing our new Audi A3 from you. Everything you said you would do, you did, on time and even when the car was going to be a couple of weeks late, you let me know. Keeping in touch with us through the whole cycle from quotation to delivery inspired confidence and we will be back for more cars. Excellent delivery.
Editor Note:
hehehe, Neil, you criticized my spelling, telling me to spell it "criticiSe". This is a result of an American English language teacher in China at middle school :) A3s have notorious factory delays and you suffered for 2 weeks. The factory is so busy, flat out. A popular car, I am driving one at the moment and it's very sporty. Thanks for being lovely. I give you hyperlink. If anyone needs electronic communication, they should talk to you! -
Ling
Customer Letter:
617
/
1532
Martin says... What can I say? Excellent service!. This was the first lease car I have had and the whole process went smoothly with no problems. Car was delivered on time and clean. I would certainly recommend LINGsCARS.com to anyone. Well done Ling!
Martin Condon
7C Bank Chambers Penn Hill Ave
Poole
BH14 9NB
Editor Note:
Martin, so good to hear that I successfully delivered a Vauxhall Astra! I love Poole, it is one of my favourite places, there is a lovely noodle bar in the town. Hope you have a great time in your (very) cheap new Astra. You were a lovely customer. -
Ling
Customer Letter:
616
/
1532
Mike says... This Alfa Romeo 159 2.4 JTDM Lusso Saloon is the first car I have leased, having always bought nearly-new previously. Ling's prices are very competitive and so I went for a car I really wanted. The service was very good. Ling always responded quickly and kept me informed before delivery. I like her style and have already recommended her to friends.
Mike Baines
Address Withheld
St Helens
WD10 ***
Editor Note:
Mike, well certainly the Alfa 159 is a desirable car. Glad I gould get you one at this fantastic price! As you say on Merseyside "It was a steal", hehehe :) -
Ling
Customer Letter:
615
/
1532
Wayne says... We came across Ling's website on the Internet and were attracted by its "easy to use" and unique format. Ling was extremely efficient and friendly and made the whole process of leasing a car easy (even though the Citroen C2 was delayed... not Ling's fault, it was the factory). We are very happy with our new Citroen C2 and so much so that I recommended Ling to my sister, who took a car, too! The car was delivered safely and on time to me, at my work address.
Wayne Farmer
Phoenix House 3 Berridge Street
Leicester
LE1 5JE
Editor Note:
Wayne, you were not mistaken - your car did take longer than it should have. Reason? The bloody French. There was a strike at the factory! Bloody communists! Hehehe. What could I do? Here is what Citroen UK say, in an internal memo I sneaked... it is funny as hell (unless you are waiting for your car):
Internal Citroen UK Memo: ...(lists of chassis numbers - Ling)... "...As the above information is about as much use as a chocolate teapot (!!!) I will try and explain a little further... C2 and C3 (production - Ling) were originally delayed due to a factory strike. At first Paris so very kindly forgot to mention the strike (to Citroen UK - Ling) this threw out our computer systems and meant we were provided with inaccurate hand-over dates (from Citroen France to Citroen UK - Ling) and we were unaware of the inaccuracies. As a result some of the inaccurate dates were relayed to dealers. So; this is probably your first source of disinformation. Second, and most unlike the French (hehehe - Ling), another company - this time the one who provide the seats - went on strike. Hence delay number 2 and yet more confusion. The vehicles are most likely built, at least the majority, but they have not yet been assigned chassis as they have no seats!!! The good news is the seat company are no longer on strike. What would be really helpful to you now would be for me to provide a date when they will be with you, but unfortunately, we just do not know!! I have spoken to the supply manager responsible for C2 and he is unsure of how they are arranging the fitting of the seats to the cars i.e. what order they will be completed. The only communication from the factory is they'll be up to speed by the end of the month. In best case scenario, as you have been given the first chassis, the rest should all follow relatively quickly, but we just do not know. The vehicles will not be with you for week beginning 13th as they will be hitting Calais first and then start their journey. When they will hit Calais is anybody's guess. I know in total this e-mail has not been much help but we just can't accurately predict a delivery date for these vehicles as yet. Hopefully, in a week or so, the situation will become clearer and then we may be of more use!!"
Hope you can see that when even the bloody factory or importer has no clue what is happening, sometimes I am slightly out of control on deliveries. You must be philosophical! These are only cars. No-one dies, it is not life and death. These are only metal boxes with wheels! So chill (as you did, Wayne - good boy!)... -
Ling
Customer Letter:
614
/
1532
Kevan says... I did a lot of research into a number of leasing companies before deciding on Ling. Certainly she has one of the most competitively priced websites I could find! The application process was straightforward with no problems. Good service standards from Ling, shame the same couldn't be said for the manufacturer (and dealer) delivering the car.
Editor Note:
Yes, Kevan... this is a Vauxhall. I would say I have more problems over delivery and standards of Vauxhall cars than any others. You pointed out that you didn't think your car had been prepared properly, well, I agree! I have had massive complaints to Vauxhall, but nobody seems to care. The dealers just cannot get to the standards of others. What a shame. The only thing I will say is that you have rented a cheap new car, the deal was good, 150bhp for £189+VAT - but this is no consolation for the bad manufacturer service. -
Ling
Customer Letter:
613
/
1532
Andrew says... Ling,
I would like to thank you an extraordinary buying experience! Prior to contacting LINGsCARS, I had
emailed 4 other leasing companies with none of them even having the courtesy of replying by email or
phone. Even my local Audi garage never bothered to call me as promised.
Your constant updates and almost immediate responses to emails was incredible.
It is time for a revolution in the UK motor industry. Having previously bought many new cars from
useless BMW and Mercedes dealers, all having limited product knowledge, nonexistent updates and
a 'take it or leave it' attitude, I am never going to buy new car that way again.
From a financial point of view, leasing also stacks up with phenomenal depreciation hitting when you
trade a cash-bought car in - I lost over £10,000 in 7 months on a ML320CDi, the equivalent of almost 18 months of lease payments on my Audi Q7 3.0 TDI Quattro SE from you.
You also get forced (when buying cash) to buy the 'must have' options such as overpriced SatNav (right, £1,500 from Audi!!! - Ling), alloy wheels etc, otherwise you will be unable to even trade it in next time. Your own advice on options is spot on - you never get your money back. With leasing, you can choose what options you want, not what options will make it saleable once you want to trade it in. You can also order a silly colour if you want to and not worry about it when the lease expires!
I suppose the only way the new car dealers can afford all the posh new showrooms is to provide no discount at time of purchase, stupid 'below-book' trade-ins and to employ order takers rather than sales people - oh, and rob you when you need a service, with oil being charged at liquid gold rates. I will be taking the Q7 to an independent Audi dealer for its service as allowed in the lease agreement. All that is left to do it find a way of providing an easy and competitive trade-in service for 'first time leasers' (done!!! - Ling) and you will have it cracked.
Good luck and Best Regards,
Andrew Davies
Nod Cottage Mud Lane Eversley
Hook
RG27 0QS
Editor Note:
Well, what a comprehensive letter! You are a star for writing that, Andrew. You capture so many points that I try to get across but can't write on paper (or web) as well as you. Thanks for taking this time and trouble. I hope you have a great time in your bloody PanzerTankWagon Q7 :) Those are really cool cars, eh? Since your comments about the part-exchange idea, I have taken on a brilliant company who will buy part exchange cars (from my customers)... releasing wads of cash! Thanks, Andrew! Great idea. -
Ling
Customer Letter:
612
/
1532
Michael says... I really appreciated such an efficient, straight-forward and honest service. No hidden costs, you know you are not being ripped off and you get all the advice you need.
Huge thanks, Ling, sorting my Citroen C4 Hatch. Delivery was efficient, couldn't fault it. Will recommend you without hesitation.
Michael Stanford
23 Cophams Close
Solihull
B92 9JJ
Editor Note:
Micheal, well my Citroen supplier is good and efficient and fast. The finance is always fast, too. And the cars have loads of kit. So, with your own paperwork efficiency, this delivery was a very easy and pleasant one for me. See you in two years :) -
Ling
Customer Letter:
611
/
1532
Mark says... Ok... so Ling is a bit unconventional, but her website gives loads of examples of what's available and plenty of advice. Ling never over-promised and always did what she said she would. A very positive experience. Renault Megane Coupe Cabriolet was delivered on time and very clean, excellent.
Mark Laikin
Address Witheld
Address Witheld
WD23 ***
Editor Note:
Mark, hole in one. I always try to under-promise. Sometimes people walk away as many other firms promise the impossible, but I prefer it that way to having hundreds of unhappy customers. The only thing I am sorry about is the weather in 2007 which means your roof will have been up the whole year! Head to the Channel Tunnel, I think! -
Ling
Customer Letter:
610
/
1532
John says... Absolutely first-class service from my first enquiry through to delivery of my new Kia Sportage. "A-plus" service from LINGsCARS, I would recommend you to anyone thinking of leasing a car. Free delivery and road tax included is an added bonus. Excellent delivery, on time and with the car in immaculate condition.
John Bole
6 Sparkford Close
Bournemouth
BH7 7HY
Editor Note:
John, these Kia Sportage deals were so good, I rented one for my own superhusband Jon to drive. Also, another coincidence, I used to live in Bournemouth for a while! I did my MSc there. Amazing, eh? With my cars, not only the free delivery and road tax, but I don't charge any of those spurious "document fees" or "admin fees", they are complete rip offs. The only fees I have to pass on are BMW and SAAB fees. That's it! Glad you are so happy :) -
Ling
Customer Letter:
609
/
1532
David says... Thanks Ling, the BMW 3 Series Coupe is fantastic! The whole process from start to finish was efficient, professional and hassle-free. I will be back in 2-years for my next car and will be recommending you to all my friends and colleagues.
David Sutcliffe
35 Warner St Barrow Upon Soar
Loughborough
LE12 8PB
Editor Note:
That's what I like to hear, David!! Good boy. Recommending me means I can save money on advertising - and pass on the savings to customers. You were a very nice and sweet BMW customer, no fuss to deal with :) Go drive it, hehehe! -
Ling
Customer Letter:
608
/
1532
Dianne says... Ling, Now we have taken 3 vehicles off you. Always a pleasure AND FUN to deal with. Look forward to the next car!
Dianne Clark
12 Hall Close Harpole
Northampton
NN7 4DY
Editor Note:
Short and sweet, eh, Dianne and Tony. Such good to deal with you, you always cheer me up - and for anyone who wants to know, Tony is a golf (the disease, not the car) expert, too. -
Ling
Customer Letter:
607
/
1532
Paul says... I found that Ling has been a very helpful person to deal with, I felt as if I was her most important customer. As a customer service manager myself, I know how good the quality of her service is. Well done with my new Audi Q7!
Paul Thomas
113 Central Lofts 21 Waterloo St
Newcastle upon Tyne
NE1 4AL
Editor Note:
Paul, well, you got your car at last. The waiting time is 16 weeks for these Q7 beasts, so thanks for being so patient. You work for SafeStyle UK, so it's only a shame I cannot match your "BOGOF" Buy One Get One Free window offer :) -
Ling
Customer Letter:
606
/
1532
Tony says... Ling makes it easy. Ling makes it fun. The service from end-to-end was simple, easy to follow, and it worked. Excellent delivery of my new SAAB 9-3 Convertible, I couldn't fault the service. Highly recommended, will use again!
Tony Roach
35 Rosewood Ave
Stockport
SK4 2DQ
Editor Note:
Well, Tony, it was such a simple operation to get you a car. You made it very easy by providing great paperwork and we emailed each other very fast, eh? As you are an IT Manager, that's no wonder. Enjoy the Convertible, just sorry about the 2007 weather! -
Ling
Customer Letter:
605
/
1532
Graham says... Apart from a slight mix-up re delivery time, your service was impeccable. Also, the supplying dealer was spot on and perfect and very professional. I will definitely use you again. Your prices are very keen and I like your personal service. Please don't change a thing.
LING IS KING!
ps. Just saw you on Dragons' Den tonight, wicked! Great decision. Fabia is great, what a bargain!
Graham Moorhouse
4 Woodlands Lane Great Oakley
Corby
NN18 8HJ
Editor Note:
Graham, well, thanks. never been called a King before. I had great fun on the BBC. Really sorry about the delivery confusion, all my fault. Sorted out quickly, though. Glad you are pleased with the Skoda Fabia, these are great cars, so much cheaper then their VW brothers. -
Ling
Customer Letter:
604
/
1532
Richard says... This was my first attempt at leasing and I didn't know what to expect. The process was made so simple and two weeks ahead of schedule - I got my new BMW 3-Series Coupe! Delivery was very simple, the BMW arrived bang on the time specified.
Even though I didn't know what steps were next, Ling didn't get annoyed with me emailing or calling. Thanks for everything, I will definitely be back in two year's time to source my new car. Thanks again!
Richard Stewart
1 Maxwell Lane Pollokshields
Glasgow
G41 5DW
Editor Note:
Hahahaha, you think I should have been ANNOYED with you for renting a car from me? Hmm, even a BMW customer deserves some understanding I think :)... maybe I will start a "punishment" site where customers can go to get shouted at? I am so pleased the BMW came early, I must say this was a new model and equally, some customers have had production delays. I cannot shout at the BMW factory! Still, you were very happy, Richard, that's great! -
Ling
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from Dragons' Den. I lease cheap new cars!
Editor Note:
Sharon, I'm always amazed why it is surprising that all this stuff happens as it should. I expect it to! Why so many companies cannot manage this I just don't know, eh? Your bling-bling Lexus is a lovely car, hope you enjoy it. Damn fast, too! -
Ling
/small.gif "Car")
As usual, Ling. A first class service. Excellent delivery. Couldn't ask for better service. Bless ya :)! 
Internal Citroen UK Memo: ...(lists of chassis numbers - Ling)... 
