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CUSTOMER LETTERS

Customer car leasing letters    shout about 1350 customer letters!    Customer car leasing letters
1532 LETTERS!
More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling


Search my letters page!
From your area... ...or from people... ...or about a specific car!

Showing ALL my letters!

Letter
Customer Letter: 829 / 1532
Mark says...
CarDear Ling,

This Audi A6 Saloon 2.7 Tdi V6 177bhp Le Mans Saloon is the second car I have leased through LINGsCARS, and I can safely say that I would not consider using another leasing firm. Your no-nonsense approach is very refreshing and it is clear that your excellent support and customer service is based on a genuine interest in your customers' satisfaction.

Thank you for making the process pain free and pleasurable, without any of the usual lease company flannel. Simple things like returning calls and giving unprompted regular updates on my order are greatly appreciated. I look forward to ordering my next lease vehicle from Lings in 2010 when my existing lease completes.

Mark Bulmer
CDM Recruitment
Armstrong House
District Two
Washington
NE37 1PR


Editor Note: Mark, from a recruitment firm Director, this is a massive compliment, thanks. CDM Recruitment Ltd is a rapidly expanding, forward thinking recruitment company supplying staff to the construction industry and built environment. You now have a great posh car at a fantastic price. Also, you are quite local company. Maybe I will spot you driving around! See you in two years! - Ling



Letter
Customer Letter: 828 / 1532
Paul says...
CarVery good service, lots of fun (which I never thought leasing a new car would be). I would use Ling again! Good delivery of my Citroen C4 Picasso. Everything fine.

Paul Moseley
43 Blenheim Grove
London
SE15 4QS


Editor Note: Lovely jubbly, Paul me old mukka, apples and pears Jamie Oliver pukka Picasso (is that how you talk?). Everyone loves these 5-seat Picassos, so you should find it a great car for London. Mind that congestion charge from Red Ken Livingstone (reminds me of the Chinese Government). Talk in 3-years when you need a replacement. - Ling



Letter
Customer Letter: 827 / 1532
Neill says...
CarThank you Ling for your excellent service. Excellent communication and attention to detail throughout. I recommend you to anyone! Good delivery of my new Chevrolet Captiva.

Neill Cox
Tenterden Pine
53a The High Street
Tenterden
TN30 6RD


Editor Note: OK Neill, in turn, I give you damn hyperlink. Tenterden Pine offers a bespoke made to measure service for individual pieces of furniture. You have built your local reputation on the foundation of timely, courteous service and quality furniture at sensible prices. I know this because I read your website. You are also very nice chappy. Enjoy the Captiva, what a deal you got on that great new car! - Ling



Letter
Customer Letter: 826 / 1532
Keith says...
CarLINGsCARS were great to deal with from start to finish, communication between Ling and ourselves was excellent. She always kept us up to date with how things were progressing. I will definitely use Ling again. Delivery of my 9-seat Tepee was excellent, good service and communication.

Keith Bingley
22 Copley Lane
Halifax
HX3 0TT


Editor Note: These Peugeot Tepees have been a nightmare. The factory has had mega-problems, demand (from Taxi firms) has been through the roof and Peugeot UK have been totally hopeless at organising things. The dealers have been pulling their hair out and eventually I simply removed the car from my price list. I must say: SOME CUSTOMERS HAVE BEEN DISAPPOINTED OVER TEPEE SUPPLY. It is only fair to mention that...

However, Keith was lucky, I managed to secure him a car and he is enjoying it. thanks, Keith! See you when the contract expires. - Ling




Letter
Customer Letter: 825 / 1532
Richard says...
CarHi Ling! From ordering my new Nissan Note, to the delivery, everything was so easy. So hassle free! You are always there if I needed to ask a question, no being put on hold for hours on the phone. Brilliant.

I have recommended you to everyone! So easy, plus on-time delivery - even rang me to give me the time of delivery the night before - the car is brilliant. Excellent. I will be with you for years!

Richard Stead
28 Drury Lane
Altofts
Normanton
WF6 2JN


Editor Note: Richard, I am so pleased you are a happy chappy. My husband comes from Wakefield, so I know exactly where you live, just up from the Stanley Ferry. This dealer is one of my best and always organises very good deliveries. Enjoy that Nissan Note, they are super small cars, very roomy. See you in two years! - Ling



Letter
Customer Letter: 824 / 1532
Scott says...
CarThanks, Ling! I love the Kia Picanto, will definitely rent again. I just need the car mats now!

Scott Fisher
12 Walden Close
Thelwall
Warrington
WA4 3HB


Editor Note: Scott, your car mats are in the post! From one customer with a Merc CLK (below) to you and your Kia Picanto - I am glad everyone likes the service. Hope to see you in two years. Wipe your feet before you stand on the mats! :) - Ling



Letter
Customer Letter: 823 / 1532
Russell says...
CarThis Mercedes CLK Coupe is the second car that I've leased from Ling. I am very happy to deal with her. Ling does her best to make customers feel welcome. The best thing Ling does is to call you straight back and she sorts out any problems or worries. I look forward to dealing with her over the next couple of years.

Russell Corner
6 Trimdon Avenue
Middlesbrough
TS5 8LP


Editor Note: Hey, hey! Returning customers always welcome, Russell! Of course I return your calls :) You are too used to dealing with standard car dealers, even Mercedes dealers. They are not so hot, eh? Anyway, enjoy the damn CLK and I'll see you soon! - Ling



Letter
Customer Letter: 822 / 1532
Peter says...
CarI faxed my order on 7th January 08, explaining I needed the car by mid-February due to problems with my old car. Ling's Toyota Verso arrived on the 30th Jan! Fantastic friendly service, faultless! I will be contacting you when the lease runs out!

Peter Fitzsimmons
129 Duke Road
Barkingside
Ilford
IG6 1NL


Editor Note: Peter, you spoil my other customers! I cannot always deliver cars so fast, your car was in stock, so I rushed it through. Plus, you were very fast with the paperwork, good boy! - Ling



Letter
Customer Letter: 821 / 1532
Janet says...
CarHi Ling,

Just to say that my beautiful Lexus IS was delivered on Friday. Checked it over thoroughly and it was faultless, then went away for the weekend in my new car. Thanks for the lovely Ling car mats and I will be back in 2 years for my next car.

Best wishes,

Janet Griffiths
3 Cedar Park Gardens
Wimbledon
SW19 4TE


Editor Note: Janet, I have never been to Wimbledon, even though I am a tennis fan. So I look with envy at your address. Those Lexii (Alan Partridge) are lovely and it will be great swanning around London. Thanks for the letter! - Ling



Letter
Customer Letter: 820 / 1532
Mark says...
CarHi Ling,

Just thought I would let you know that the Volvo V50 Sportswagon has arrived and is in perfect condition. Thank you for all of your support and patience. I have passed on a few recommendations to friends, family and colleagues, which is a sign of contentment! Thanks again and will be back in the future.

Mark Johnson
address withheld due to defense industry
Malvern
WR14 ***


Editor Note: Mark, that's great! Thanks so much for the letter and I hope you like it, these are very comfy cars. As you are consultant to defense industry, if you get tired of the car, you can wire it up and road test it like Al Qaida do :) Boom :))) - Ling



Letter
Customer Letter: 819 / 1532
Heather says...
CarThe Kia Magentis has arrived and we are extremely pleased with it. I'm out showing it off to my brother! Just one thing though, the car arrived unwashed so had to go to the car wash straight away, which the very nice man who delivered it dealt with once Brian showed him where the car wash was. Brian then did the one thing that I'm sure lots of people (or husbands) do, signed the paperwork while waiting to go into the car wash without checking it over. Just to let you know there is a very slight dent over the rear drivers side wheel arch. I know you warned us not to do this but... anyway just so its on record.

Dent

I would love to leave positive feedback etc on blog or forum for you. Is there any in particular I should log on to. Once again thank you so much for such a straightforward transaction. For people like me who are intimidated by car dealerships this is the perfect solution. Be back in two years!

Heather P***
name and address withheld due to embarassment over dent inspection! :)
Orpington
BR5 ***


Editor Note: Heather, well... can I use this as a small lesson for my customers? Cars should always be checked BEFORE you sign the delivery note :) ...I will do my best to get this dent fixed as soon as you send me a digital photo of it. But I can't promise, you know the dealership will deny it. However, glad you are pleased and does everyone know you got an £18k car for just £170 a month??? WOW! Fantastic, plus it is V6 Auto! Badge snobs take note! I have complained about the "unwashed" bit, but in early Feb, sometimes they do get dirty on the route.

Heather replied again:
(Many thanks Ling for all your patience and time. You have been highly recommended to everyone that knows I have a new car. P.S. - just for the record I don't blame the delivery guy in any way and am still highly delighted with the car, dent or no dent. Can't say that enough. Regards once again, Heather.) - Ling



Letter
Customer Letter: 818 / 1532
Paul says...
CarIf only all companies were as committed as LingsCars. After ordering my Citroen C4 Cool, Ling found that they had stopped production of that model. These things happen. However she managed to find me one of the last ones in the country and in my choice of colour too. Top marks to the dealer too, the car turned up as promised in time for me to take it to work. I'll be back in two years!!

Paul Ravening
Address withheld
Gloucester
GL2 ***


Editor Note: Paul, I do my best! Glad that in this case I found you a car. I also think this dealer is one of the very best I use, despite being "only" a Citroen dealer, rather than Audi or BMW. Thanks for the letter :) - Ling



Letter
Customer Letter: 817 / 1532
Peter says...
CarExcellent service, car in excellent condition with low delivery mileage. The Nissan Navara is a cracking car. I will definitely contact Ling for a new vehicle when the contract expires. My friends are now looking to use Ling, too. Thanks, Ling!

Peter Dea
20 Barrs Road
Sandwell
B64 7HG


Editor Note: Peter, well, not sure if the Navara qualifies as a "car" but what the hell, as long as you love it. As you are an NVQ assessor, I hope you give me top marks :) See you in two years, and I hope you have LOADS of friends, hehehe. - Ling



Letter
Customer Letter: 816 / 1532
Lisa says...
CarLing's customer service is fantastic. Any queries were answered promptly and I can find no fault with her service at all. Thanks, Ling! Excellent delivery of my new Citroen C4 Grand Picasso. Great - so far!

Lisa Costello
3 Shortwoods Close
Raunds
Wellingborough
NN9 6NF


Editor Note: Lisa, it sounds like you are expecting a breakdown. Don't worry, these are really lovely 7-seat cars. Glad you were such a brilliant customer, you brightened up my month. Enjoy the C4! - Ling



Letter
Customer Letter: 815 / 1532
Ashley says...
CarIf you keep sending me sweets in the post, I will need a bigger car! Or is that the plan?

Excellent delivery of my Clio, the car arrived at 8.30am on the day you said it would.

Ashley Wilcox
A M + C Wilcox Ltd t/a GGB
Rutland Street
Bradford
BD4 7EA


Editor Note: Ashley, hehehe, yes, bigger car (but no more profit) :))). This is the second car you have had from me, your last was a Panda, so I guess that's the sweets working. Suck, not crunch! - Ling



Letter
Customer Letter: 814 / 1532
Ross says...
CarGreat site, great service, great car! Thanks.

Ross Cooney
Rozmic Wireless Ltd
16-17 Gateshead International Business Centre
Gateshead
NE8 1AN


Editor Note: Yikes, you are so local!!! Rozmic provide services for the email and instant messaging sectors. Ross, I'm happy you are so pleased! The Freelander is just in time for a dusting of snow, too. See you around :) - Ling



Letter
Customer Letter: 813 / 1532
Paul says...
CarService and communication excellent. Straight forward ordering and delivery, but the Zafira came with no spare tyre! One week later I got a puncture. I would definitely use Ling again. Excellent delivery.

Paul Miller
BM Light Haulage
16 Beechcroft Close
South Hykeham
Lincoln
LN6 9NB


Editor Note: Oooooops, gosh, that's not funny. Bloody Vauxhall save money and weight by including a can of gunk to spray into the tyre, not a spare wheel. This also saves CO2 emissions. However, not always so good when you have a puncture, eh? Anyway, I'm so glad you are happy, Paul. See you in 2 years! - Ling



Letter
Customer Letter: 812 / 1532
Scott says...
CarLing, just to say thanks so much. The Nissan Note arrived in perfect condition and is a great little car. Also your referring me to Danny (my PX buyer - Ling) has resulted in me selling my old car to him and at a very fair price.

Scott Edsall
50 Lenthall Close
Bradwell
Milton Keynes
MK13 9DF


Editor Note: Scott, well, thanks for the letter about your Nissan Note. Glad to hear you got the part exchange sold well, lots of people are taking advantage of this service. - Ling



Letter
Customer Letter: 811 / 1532
Mark says...
CarDear Ling, I recently received delivery of my new Audi A6, which was delivered to my office in Hebburn. The service was great, as I now come to expect from you (this is my second Ling lease). The delivery mileage was 225.5 miles and I got the delivery driver to sign this off.

Mark Bulmer
162 Newcastle Road
Fulwell
Sunderland
SR5 1NW


Editor Note: Mark, I'm so pleased you are just as pleased with the second car you have had from me, as the first. These A6s were real bargains. A bit more luxury than your last car, the diesel Freelander, eh? - Ling



Letter
Customer Letter: 810 / 1532
Robert says...
CarAfter being a "wage slave" and driving a company car for 34 years, I became self-employed last year. Deciding on contract hire, I settled on LINGsCARS based on value. Having dealt with Ling and her team, I found that it's about more than just price, it's about excellent customer service delivered in a fun way! Good delivery of my new Alfa 159 Sportwagon, from Scotland, but very good phone support on delivery.

Robert Stearn
28 Claremont Road
Vinters Park
Maidstone
ME14 5LZ


Editor Note: Wow, how good is this letter? I am so pleased to win you over from the "price" argument to "service". Although I do supply at the cheapest rates, I do not let that spoil having a good time and giving the best service to my customers, like you, Robert. You got a stylish, fun estate car at a brilliant price! Enjoy it, in Kent! - Ling



Letter
Customer Letter: 809 / 1532
James says...
CarDealing with Ling was like a "breath of fresh air" - honest, upfront and very efficient, all at a very competitive price.

James Pibworth
24 The Terrace
Finchfield
Wolverhampton
WV3 9EW


Editor Note: James, short letter but then you were a very easy customer to deal with. Thanks for having the Nissan Qashqai, hope you are very happy with it. If only everyone was as organised as you :) - Ling



Letter
Customer Letter: 808 / 1532
Edward says...
CarLing has been courteous and very enthusiastic in my dealings with her so far. She always responded to any queries during her processing of my Skoda Fabia with a smile.

Anything Ling can do to make the dealings with the lease company less complicated and bereaucratic would make it more pleasant next time. Good delivery, no problems with Ling's service.

Edward Reid
Eyemouth Road
Coldingham
Berwickshire
TD14 5NH


Editor Note: Edward, well, yes... the finance companies are a bit stuffy. They are slow to respond and sometimes difficult to deal with - I know this, I spend my life dealing with them. They are also sticklers for perfect information. But they are supplying cars at a distance and it can be a big risk for them. Hope you enjoy the Fabia, I have been to your part of the UK, I call in at Eyemouth for an ice cream and some fish, when I am on my way back from Edinburgh. Lovely! - Ling



Letter
Customer Letter: 807 / 1532
Stephen says...
CarHi Ling, Hope you had a great time in China.

I am delighted with my Citroen Grand Picasso C4 and I am amazed at just how stress-free the whole "leasing" affair is. However, the downside is that I now miss our regular email contact! The delivery driver was professional, punctual and polite. Great. Thanks again, it has been a pleasure to deal with your company.

Stephen McDonach
Address Withheld
Fort William
PH33 ***


Editor Note: Stephen, the delivery driver got a nose-bleed, you are so far North! Do you realise where Fort William is??? My God, Google maps was nearly at the North Pole by the time I found your address. You can do sightseeing tours down the banks of Loch Ness looking for the monster, in your new C4 Grand Picasso, as it's a 7-seater. Enjoy! Send me picture of the monster. - Ling



Letter
Customer Letter: 806 / 1532
William says...
CarLing was a great help in finding and supplying the right car for me. She answered my questions quickly and was quick with reassurance and advice. The Fiesta was delivered when she said it would be. Excellent.

William Clark
Mindrum Station House
Mindrum
Northumberland
TD12 4QL


Editor Note: Up in the wilds of Northumberland (not TOO far from me) there is now a new Fiesta zipping about. It was great dealing with you, William, and I hope you have a great time avoiding the sheep in your new car. - Ling



Letter
Customer Letter: 805 / 1532
Clive says...
CarHaving been a user of PCP type rental for a few years I knew what to expect, Ling was very professional as were all of her staff I spoke to, Nothing was too much trouble, every query I had was answered quickly and in a friendly manner.

Ling does what she says, and that gave me confidence. I would'nt bother to go anywhere else next time, as the service with Ling is exceptional.

Excellent delivery - the Volvo XC90 was promised before noon and duly arrived at 9.30am (from Pxxxxxxxxx). The delivery man was a miracle worker given how difficult it is to get a large vehicle to where we live.

It is so refreshing to deal with honest, professional people who's word is their bond. I'll be back very soon when my other Merc is due for replacement

Clive Godden
4 Lysander Close
Aerodrome Road
Bekesbourne
Canterbury
CT4 5EZ


Editor Note: Clive, well, just managed to get this car to you on time. So pleased you are satisfied. I really did my best to make sure this delivery fitted your timescale. Enjoy driving the Volvo XC90! - Ling



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