Christopher says... Ling, You should be very proud of the business you have created. Remarkable, efficient and effective service. Great price. Brilliant way of communicating via 'Lingo'. I would have absolutely no hesitation recommending you to anyone. Thanks. Dealer was good, but boot would not open - local dealer soon sorted it out no problem.
Christopher
Editor Note:
Super duper letter, thanks Chris. I am quite proud, but always make me happy when customers show delight. You had great car (XC90) at cheap price. Always a good combination for a good result. Go and off-road! -
Ling
Customer Letter:
1530
/
1523
Stephen says... Ling and her team were good to work with, even if a little 'loco' at times! I was pleased that the whole process was pain-free and uncomplicated. LingsCars did “just what it said on the box” and I liked the informal way of doing business. I will go back to them next time, for certain. My XC90 arrived on time. Dealer gave full overview of car details.
Stephen
Editor Note:
We, here in Acapulco (or Gateshead) we tend to be a bit "loco". :) It is the air. ... Happy you are 100% hapy, Stephen, and as you are a European Marketing Manager I appreciate your comments. Go enjoy the big 4x4, snow will come soon :) -
Ling
Customer Letter:
1526
/
1523
Bruno says... Lings Cars does exactly what it says on the website. The process was precise and accurate and recorded so even a non computer person like me managed to take delivery of a superb new Volvo XC90. As an ex–company car driver for 35 years the LingsCars site gave me the opportunity to keep driving new cars. LingsCars site and process excellent. Chinese sweeties awful. Thank you Ling. Dealer Service – Excellent – Very little contact, delivered on time.
Bruno
Editor Note:
Mr Bruno Chor...something, let me tell you - "Very little contact" is exactly what you want, from car dealers. The less, the better - trust me. :) Your XC90 is stunning value for a £30,000 car! Glad you like everything (except the sweets, designed to kill) :) -
Ling
Customer Letter:
1507
/
1523
Karen says... Ling – I can find no faults with your service in supplying me with my wonderful new Volvo XC90. I found the whole process very easy and compliment you and your staff on your great attention to detail. I was kept informed every step of the way and will certainly be back to you in 3 years time. Well done on a great service to your customers – I really felt I came first!
Dealer service – Excellent – they provided excellent service – no complaints at all.
Karen
Editor Note:
Wow! That's a very nice letter Karen. Thanks. The XC90 will be very useful in the middle of nowhere in Scotland. Especially in the snow. Lovely to deal with you, it was great fun :) Go and play with it in the lochs and glens, hahaha! -
Ling
Customer Letter:
1459
/
1523
Iqbal says... Very efficient, friendly service. Personal touch makes all the difference when dealing with businesses. Ling has proved that hard work reaps benefits when establishing and running a business.
Iqbal
Editor Note:
Sonny, since delivering your car, as you are a senior project engineer with BT, you will be pleased to hear that BT Business thinks the same and they have given me an IT and communications award! Great they you had a good time getting the XC90, very nice cars! -
Ling
Customer Letter:
1445
/
1523
Glyn says... We were very impressed with the service and flexibility that Ling and her team provided and arrangement of our extras and special requests was very straight forward too. We were overall, very impressed. Good delivery, dealer service was professional throughout.
Glyn
Editor Note:
That's another happy XC90 customer! Not only that, but you are another Northern Irish customer, Glyn. Thanks so much for choosing to order from me. Hope the Volvo meets all your expectations, I pass on regards to the supplying dealer. Thanks again! -
Ling
Customer Letter:
1438
/
1523
Graeme says... Very, very happy with the service provided by Ling and her team. They were helpful and personable, quick to respond to questions, gave good advice and pushed on my behalf for an earlier delivery date. Everything they promised, happened, and Ling is also very funny. I'll be back in three years! Good delivery, but rear number plate not on straight.
Graeme
Editor Note:
Great stuff (apart from the number plate). I kicked the dealer, how they can be so careless on a £30k car is beyond me! But, you were happy. Most important, eh? You were a great customer, but I withhold your address for security as you are policeman and I do not want you targeted by assholes. Great car, I have sold loads of these XC90s. Great price. -
Ling
Customer Letter:
985
/
1523
Ian says... Hi ling, I thought you offered a a very competitive rate for the lease of our XC90. You were honest, efficient and best of all quick, whenever I needed a response. I have already recommended you to a number of friends.
I really appreciated you responding personally to e-mail and phone calls and you always knew what you were talking about. Thanks. My Volvo XC90 was delivered on time by pleasant staff. Excellent.
Ian
Editor Note:
Hehehe, another XC90 bites the dust. ...I can do these cheaper than Volvo themselves, it seems, and they are very popular cars. The best value of all the big 4x4s. Thanks for letter, thanks for recommendations, Ian! -
Ling
Customer Letter:
969
/
1523
David says... Due to payment problems between the finance company and the dealership, the car took longer to arrive than anticipated. However, I was given a comparable loan car for the additional weeks.
Ling's communication was excellent throughout, both email and by phone. It was worth the wait as the car is fantastic. I am disappointed that the dealer's actions affected the end customer (me), but understand their predicament.
David
Editor Note:
Yes... I was disappointed too, but I insisted you get a good hire car. The finance company was entirely to blame in this instance and it was sorted out eventually. These things happen, it is a shame the finance companies cannot improve slightly. But... you have your Volvo XC90, you have used lots of (free) miles on a hire car and now you are happy. Thanks so much for the very fair letter, David. -
Ling
Customer Letter:
866
/
1523
Clive says... Having been a user of PCP type rental for a few years, I know what to expect. Ling was very professional, as were all of her staff that I spoke to, too.
Nothing was too much trouble, every query I had was answered quickly and in a friendly manner. Ling does what she says, and that gave me confidence. I wouldn't bother to go anywhere else next time, as the service from Ling was exceptional.
Excellent delivery, promised before noon and my Volvo XC90 arrived (by transporter) at 9.30 am. It is refreshing to deal with honest, professional people who's word is their bond. I'll be back to Ling very soon when my other Merc is due for replacement.
Clive
Editor Note:
Clive, well, I did my best. Phew, thank goodness it was good enough. I like to deal with customers who have leased before, it means you know what will happen - except I try to make it better. That XC 90 is a great car, enjoy it, look forward to your next order. Thanks for the letter! -
Ling
Customer Letter:
847
/
1523
Jo says... The whole experience of leasing a car with LINGsCARS was positive. Any questions that I had were answered quickly and efficiently. The Volvo XC90 was delivered as requested and on time. I would have no hesitation recommending your site to friends and family. Thank you!
Jo
Editor Note:
Jo, brilliant. Happy customers mean a lot to me. Glad you feel you can recommend me. Hope you really enjoy the XC90! -
Ling
Customer Letter:
805
/
1523
Clive says... Having been a user of PCP type rental for a few years I knew what to expect, Ling was very professional as were all of her staff I spoke to, Nothing was too much trouble, every query I had was answered quickly and in a friendly manner.
Ling does what she says, and that gave me confidence. I would'nt bother to go anywhere else next time, as the service with Ling is exceptional.
Excellent delivery - the Volvo XC90 was promised before noon and duly arrived at 9.30am (from Pxxxxxxxxx). The delivery man was a miracle worker given how difficult it is to get a large vehicle to where we live.
It is so refreshing to deal with honest, professional people who's word is their bond. I'll be back very soon when my other Merc is due for replacement
Clive
Editor Note:
Clive, well, just managed to get this car to you on time. So pleased you are satisfied. I really did my best to make sure this delivery fitted your timescale. Enjoy driving the Volvo XC90! -
Ling
Customer Letter:
205
/
1523
Martyn says... Overall I was very happy with the service provided by Ling and particularly pleased to feel like an individual customer, not just another number on a sales target. My only irritation was the slow progress of the finance company.
Martyn
Editor Note:
Yes, the finance on Volvos seems very slow. This is why I don't advertise many Volvo deals. This business not perfect, but I try to explain everything not in my hands you see. Glad you like new Volvo XC90 though Martyn, it is nice big car. Apologies for finance delays. -
Ling
Ling, You should be very proud of the business you have created. Remarkable, efficient and effective service. Great price. Brilliant way of communicating via 'Lingo'. I would have absolutely no hesitation recommending you to anyone. Thanks. Dealer was good, but boot would not open - local dealer soon sorted it out no problem. 
Editor Note:
Super duper letter, thanks Chris. I am quite proud, but always make me happy when customers show delight. You had great car (XC90) at cheap price. Always a good combination for a good result. Go and off-road! -
Ling
