Edward says... Ling has been courteous and very enthusiastic in my dealings with her so far. She always responded to any queries during her processing of my Skoda Fabia with a smile.
Anything Ling can do to make the dealings with the lease company less complicated and bereaucratic would make it more pleasant next time. Good delivery, no problems with Ling's service.
Edward
Editor Note:
Edward, well, yes... the finance companies are a bit stuffy. They are slow to respond and sometimes difficult to deal with - I know this, I spend my life dealing with them. They are also sticklers for perfect information. But they are supplying cars at a distance and it can be a big risk for them. Hope you enjoy the Fabia, I have been to your part of the UK, I call in at Eyemouth for an ice cream and some fish, when I am on my way back from Edinburgh. Lovely! -
Ling
Customer Letter:
693
/
1523
Peter says... Prompt, reliable service and good prices. What we've come to expect. Good delivery.
Peter
Editor Note:
Peter, you are a great repeat customer. Now you have a new Skoda Fabia - a great new small car. Don't let me stop you doing the dusting, hehehe, as you keep Stockton clean. -
Ling
Customer Letter:
685
/
1523
David says... You were efficient in answering all my questions, but I was disappointed that the car was delivered 3-weeks late (I am sure it would have been on time if you had had control of the situation). Excellent delivery, efficient and courteous. Best wishes and good luck in the future.
David
Editor Note:
Yes, David, the bloody Skoda factory got problems and they were behing delivering the cars to the UK. This affected all new Skoda Fabias. Not much I can do, I do not carry much weight in Czech Republic. Sorry about that. Glad you were happy when it arrived! :) -
Ling
Customer Letter:
605
/
1523
Graham says... Apart from a slight mix-up re delivery time, your service was impeccable. Also, the supplying dealer was spot on and perfect and very professional. I will definitely use you again. Your prices are very keen and I like your personal service. Please don't change a thing.
LING IS KING!
ps. Just saw you on Dragons' Den tonight, wicked! Great decision. Fabia is great, what a bargain!
Graham
Editor Note:
Graham, well, thanks. never been called a King before. I had great fun on the BBC. Really sorry about the delivery confusion, all my fault. Sorted out quickly, though. Glad you are pleased with the Skoda Fabia, these are great cars, so much cheaper then their VW brothers. -
Ling
Customer Letter:
571
/
1523
Graham says... Hi Ling,
I am pleased to report that the car arrived safely at 2:30pm. Everything is perfect and my wife is over the moon. Thank you very much for for your care and attention throughout the deal. I am now laughing all the way to my bank for the next two years.
Graham
Editor Note:
Hehehe, I am laughing all the way to the bank, but for only 2 minutes, my commission payment is so low!! Really happy that you are happy, too. Your wife should be over the damn moon, Fabia is very nice car and this one was SOOOOO cheap! -
Ling
Customer Letter:
527
/
1523
Jonathan says... "Great price, great communication, great car. Ling comes highly recommended, I will definitely be getting my next car from her. Fast delivery, very professional service."
Jonathan
Editor Note:
Jonathan, we are so similar. When I looked at your business, I saw you simply provide a good, honest, simple service - that works. Anyone in North Yorkshire with computer problems should call you, you will be there in new, fast Skoda Fabia VRS in about 25 seconds! -
Ling
Customer Letter:
438
/
1523
John says... "Ling, we thought the service you provided was exceptional. Very good communications throughout the process. My wife loves her new Skoda Fabia, it's a terrific little car. Delivery was excellent, the car arrived on time as promised."
John
Editor Note:
What can I say, John? You were very lovely customers. I was a pleasure to deal with you. Look forward to your next car. Note that Skoda Fabia is a VW Polo by another name, except you get much more stuff plus aircon! -
Ling
Customer Letter:
424
/
1523
Pamela says... "My Skoda Fabia is brilliant and great advertising for my "Pink Frog Cleaning Company". Thanks, Ling, for being helpful, efficient and a really good person to deal with - I will certainly use you again! Delivery of my car was excellent - a very reliable service."
Pamela
Editor Note:
Wow, that Fabia must look quite cute with a big pink frog on the roof! Frog is actually delicious, I always eat frog in China. Great on the bbq, but they are never pink. Enjoy bloody VW Polo-in-drag, Pam! -
Ling
Customer Letter:
393
/
1523
Steve says... "Hi Ling
Just a note to add to your collection from satisfied customers.
We have just taken delivery of our new (cheap!! - Ling) Skoda Fabia - it's fantastic, no hitches or problems, thanks. It is refreshing to deal with someone who is on the customer's side for once in the car industry. I know you have really earned your money on this deal - what with all our enquiries - but it really is appreciated and we WILL be back."
Steve
Editor Note:
Yes, Stephen, you changed your mind about fourteen times, but I FORGIVE YOU. You were actually a very pleasant customer and you have previous experience of dealing inside the motor trade. There are some terrible practices going on, I do my best not to be bullied or beaten up by them. With support of customers like you, I know I will win. At the moment I am having dirty tricks played on me by a BIG player in this industry. One day I will give them bloody nose, revenge best cold, eh? Hope you and Susan enjoy damn cheap Skoda Fabia -
Ling
Customer Letter:
102
/
1523
Roger says... I have found Ling and LINGsCARS.com very good and efficient to deal with. She is very user friendly, especially her website.
Roger
Editor Note:
In turn, I have found papillon means butterfly. This is delicious insect if you deep fry (very fast) with chilli garlic sauce. Like Milky Way this is very light snack you can eat between meals without ruining appetite. Butterfly less sugar so more healthy. I should be damn celebrity chef, too -
Ling
Ling has been courteous and very enthusiastic in my dealings with her so far. She always responded to any queries during her processing of my Skoda Fabia with a smile.
Editor Note:
Edward, well, yes... the finance companies are a bit stuffy. They are slow to respond and sometimes difficult to deal with - I know this, I spend my life dealing with them. They are also sticklers for perfect information. But they are supplying cars at a distance and it can be a big risk for them. Hope you enjoy the Fabia, I have been to your part of the UK, I call in at Eyemouth for an ice cream and some fish, when I am on my way back from Edinburgh. Lovely! -
Ling
"My Skoda Fabia is brilliant and great advertising for my "Pink Frog Cleaning Company". Thanks, Ling, for being helpful, efficient and a really good person to deal with - I will certainly use you again! Delivery of my car was excellent - a very reliable service." 
