Stuart says... Excellent customer service and very competitive price for the vehicle I required. Unorthodox and refreshing approach to vehicle leasing! Well done Ling! Good dealer service on my Honda CRV delivery.
Stuart
Editor Note:
Stuart, thanks so much. Glad to be unorthodox... as the TYPICAL leasing company service is quite bad. So, im my case, different is good. I treat you like adult. Happy to thought everything was great! Enjoy CRV, what a lovely car. -
Ling
Customer Letter:
1440
/
1523
Rae says... Every time I phoned, I got to speak directly with Ling - no waiting or call centres. We also knew exactly where the whole process was, thanks to the tracking service. All in all excellent service and excellent prices. We felt our best interests were being looked after. Highly recommended. Good delivery of the CRV.
Rae
Editor Note:
Wonderful Rae... that's what you called yourself, hahaha! I am so happy you were chuffed with everything. It was great to speak to you - but I will say OF COURSE I answer the phone. I am real :) I hate the waiting that other providers force you to go through and I hate the cheesy music. Thanks for comments about the LINGO. Great choice of car with the CRV, these are lovely things. -
Ling
Customer Letter:
1427
/
1523
Helen says... This is the second car that we have leased via Ling and it's well worth it for the Chinese money and dubious sweets she packs in her letters. Fantastic service, foolproof step by step guides throughout the process and a laugh along the way too. And the new Honda CRV is fantastic! Excellent delivery. Fantastic! Arrived at 8.30 am- Perfect!
Helen
Editor Note:
Wow! What a letter!!! :) I think you are happy bunny, Helen. Lovely to deal with you and so pleased you like the terrible sweets :) I bet the CRV has been great in the 2010 snow we have been having. Lovely car, to a lovely customer, in a lovely part of the UK! -
Ling
Customer Letter:
1339
/
1523
Kabir says... Hi Ling, thank you for your efficient and quality service in relation to my Honda CRV. I managed to do all communications online without having to telephone once! Good delivery.
Kabir
Editor Note:
This is my goal! To have a truly online service that is 10 times better than traditional methods. I NEVER heard your voice, yet I feel I got to know you well, and you are very happy. This efficiency means cheaper cars, which is what matters. Have a great time in the CRV! Thanks, Kabir. -
Ling
Customer Letter:
1337
/
1523
Darryll says... LINGsCARS is a great company to do business with. The messages are clear and the staff are very helpful. Would do business again with Ling. Excellent delivery of my Honda CR-V.
Darryll
Editor Note:
You work for Tracker, so I hope you don't lose your new CRV, Darryll! Hehehe. I do my best to make you happy, I even sent you some mats because Honda are miserable and don't include them with the car. Thanks for sweet comments. Staff are well trained! Using big stick (no carrot), hahahaha. Hope you enjoy the car. -
Ling
Customer Letter:
1312
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1523
Colin says... I am writing to you after receiving my Honda CR-V. This is the first time I have used contract hire. I was a wee bit sceptical at first especially looking at other websites. They would display a price to get your attention but when asked for a quote it was usually very different. Your website is very informative, if a bit quirky but the price you see is the price you pay and you are very competitive.
Your service is outstanding and your Lingo system is very good. Your reply times are excellent; I never had to chase you for anything. This is what made the experience so stress free. You communicate very well which makes the transaction simple.
My Honda arrived at 11am. Exactly at the time arranged with the dealer. I am absolutely delighted with it. I have recommended you to all my friends and family and I will be back in three years for another deal.
Colin
Editor Note:
Colin, thanks for the kind comments, especially about LINGO. I agree, many other websites have out of date or untrue pricing - they think it is clever to try and trick people, eh? I like "stress-free", too, so I do everything as fast as possible :) Glad you like the Honda CRV! A lovely car. I am pleased that as a first-time contract hire user you were so happy with everything. Thanks! -
Ling
Customer Letter:
1304
/
1523
John says... Hi Ling, very happy with the CRV - thank you. The whole process went very smoothly and everything happened when supposed to. The website works very well with the Lingo area keeping you informed. That must have taken a lot of time and effort to get that right! Would definitely recommend you to others. Thanks very much. My Honda CR-V arrived spot on time delivered by a pleasant driver.
John
Editor Note:
John, thanks for the letter. Yes, the LINGO system has taken over a year to make work this well, I am developing it with more features. People reading this will not know what we are talking about but it is my unique customer contact system - it works really well. Glad you are so happy with everything. Enjoy the bloody CR-V, this new model is just lovely car. -
Ling
Customer Letter:
1124
/
1523
Matthew says... We are very happy with our new CRV and extremely impressed with the quick, helpful and very friendly service Ling and her team provided. I would be very happy to do business with her again and I intend to as I am looking into getting another vehicle for my dad really soon. Best wishes. Excellent delivery, a very good service and a lovely car.
Matthew
Editor Note:
Matthew, wow, such a stunning letter. I really do my best and this dealer was great. Everything went so smoothly. Enjoy the CRV, a brilliant car! -
Ling
Customer Letter:
338
/
1523
Wac says... "Excellent service, very professional company. Highly recommended. Honda CRV delivered on time, as advised."
Wac
Editor Note:
Have a great time in your new CRV, Wac!! -
Ling
Customer Letter:
319
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1523
Wac says... "Ling, the car arrived today and it is very nice. Thank you for an excellent service."
Wac
Editor Note:
Wac, I am not surprised you think new Honda CRV with brand new diesel engine is nice... it seems to be the best engine in it's class. Enjoy CRV! -
Ling
Customer Letter:
193
/
1523
Ruth says... Ling, I was blown away with your "beyond the call of duty" service. Everything was handled efficiently, quickly and competitively. You delivered my Honda CRV when you said you would. The Honda dealer was excellent. I would definitely recommend and use you again!
Ruth
Editor Note:
Ruth, thanks for letter, and thanks for flowers! I will ask you to do some PR for me. I like to give business back to customers, and all my printing, office supplies, insurance and now PR is handled by customers of mine -
Ling
Customer Letter:
114
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1523
John says... Ling
The car is lovely but the only minor thing is that it came to us dirty. It could have done with a wash.
John
Editor Note:
Well, sorry about dirt, no excuse dealer can't wash Honda CRV even after driving from Midlands to Tyneside to deliver. Good news is we managed all this in 2 1/2 weeks, start to finish. I shout like hell at dealer (HONDA DEALER! WHAT DISAPPOINTMENT! Ling name and shame: Brindley Honda, Birmingham). -
Ling
Excellent customer service and very competitive price for the vehicle I required. Unorthodox and refreshing approach to vehicle leasing! Well done Ling! Good dealer service on my Honda CRV delivery. 
Editor Note:
Stuart, thanks so much. Glad to be unorthodox... as the TYPICAL leasing company service is quite bad. So, im my case, different is good. I treat you like adult. Happy to thought everything was great! Enjoy CRV, what a lovely car. -
Ling
