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Lings' car leasing customer letters
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CARS A-Z
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CUSTOMER LETTERS   1523 LETTERS! More customer letters than any other car sales site IN THE WHOLE WORLD! - Ling Search my letters page!
Customer Letter: 1532 / 1523  Dealing with Ling is a pleasure, her staff are friendly and informative, which coupled with the website actually makes replacing your car a fun experience. Thanks Ling, love the Fiesta by the way. David 
Editor Note:
Hmmm, I must beat my staff up more, if they have that much time to be friendly, hahaha. Glad you had fun, everyone with these new Fiestas, loves them. You are local to me, in Gateshead - on the same trading estate in fact! Great, eh? Acapulco of the North. -
Ling
Customer Letter: 1528 / 1523 Excellent service, everything was very easy and straightforward. Also the best price on a Fiesta. Lots of people didn't believe how little I am paying. Dealer Service – Excellent – Excellent service, very friendly delivery. Sarah
Editor Note:
Yes, you got a really cheap car, Sarah. Glad you loved the service. You are a PR consultancy, so start shouting about me, hahaha! -
Ling
Customer Letter: 1525 / 1523 I was a first time leaser, I was told about Ling's, not too sure when I looked at other sites. All I can say is I kept going back to Ling's, glad I did. A wacky but worthwhile experience, got the car I wanted (Fiesta) at the best price… Dealer Service – Good – No complaints. David
Editor Note:
No complaints, no regrets :) And you will not regret the Fiesta which is just about the best small car you can get. I especially appreciate you say I had the best price, as you are Scottish :) hahaha! -
Ling
Customer Letter: 1519 / 1523 This is the first time I have bought a new car, and I must say you have made it so easy, stress free (I did have a few handing over date problems) but your company did resolve them smoothly. Very good. Dealer was good – Prompt delivery. Graham
Editor Note:
Graham, yes, you were away a few days prior to delivery and it was difficult to arrange a date, but was all sorted in the end :) Happy you are pleased with your first new car and thanks so much for "stress free" opinion. That's what I aim for :) -
Ling
Customer Letter: 1516 / 1523 Ling and Guy offer a great service, backed up by honesty and integrity. My car was delivered as agreed and in good order. I would recommend this service to all. I love the website as well – completely mad!! Dealer Service – Good – Only gripe was dirty car on delivery. Marie
Editor Note:
Marie, thanks so much for the comments, you are really kind. Hope you are loving the Fiesta. So great to deal with you. I kick the dealer in the ass for dirty car, but they blame rain on the way, so sorry. -
Ling
Customer Letter: 1510 / 1523 The service received from LingsCars was absolutely excellent. The pain free way to lease a new car. No hassle with documents, Fiesta delivered on time. I would certainly recommend LingsCars to all my colleagues. Nothing was too much trouble. Well done and look forward to doing business again with you shortly. Dealer Service – Excellent. David
Editor Note:
What can I say, Dave? Your letter covers just about everything. These new Fiestas must be the best small cars you can get. Every single customer loves them :) Hope I will see you again in another 2-years! -
Ling
Customer Letter: 1502 / 1523 Such is the amount of information on the website, accompanied with seemingly genuine testimonials, a feeling of transparency and trust develops which makes it really easy to go ahead and place an order. A welcome refreshing change from dealing with lease/finance companies and the ever present feeling of distrust that it entails. Excellent dealer service – As expected. Dave
Editor Note:
Yes Dave, ahem, SEEMINGLY GENUINE testimonials, like this one, eh? Hahahahaha, you are funny onion! You think I make thousands of letters up? Glat to get away from the distrust you have felt with other leasing companies. Have a lovely time in great new Fiesta Titanium! -
Ling
Customer Letter: 1485 / 1523 I've never experienced such a friendly and helpful company … I already have my mind set on a much more up-market vehicle next time, and I will, without doubt, be using LingsCars in the future. Average dealer - Dealer was ok. Lombard however forgot to set up my direct debit order then sent me a snotty letter saying I was behind with payments! If only they were as efficient as LingsCars... Rollo
Editor Note:
Well, Rollo, Lombard have now withdrawn from the market. So, we don't have to put up with that inefficiency any more. They are RBS, enough said. You are not the first customer to say this has happened. But it was sorted. I am glad you found me friendly and helpful, I do not bite :) Hahaha! Great to have you on board! -
Ling
Customer Letter: 1483 / 1523 Brilliant! The whole process – the car – everything. I would definitely use Ling again as everything was great. Plenty of contact, simple process, quick response to e-mails and funny! Felt like I was dealing with a friend. Have recommended already and will be back! Thanks.Excellent delivery: Good service – polite, smart and delivered car on time. Thank you. Deborah
Editor Note:
Deb, that sounds good to me! You were great to deal with, we had a load of fun and you were really happy with your Fiesta and the deal. It is hard to do better than that. You are certainly a friend, now :) Thanks for recommendation! -
Ling
Customer Letter: 1482 / 1523 Hi Ling, I looked at many lease car web sites for the best deals. LingsCars was the best for my new Ford Fiesta. I love it, after all the paperwork was done a new Fiesta was on my drive - that easy. My husband was not sure about the colour (pink) but I love it, I love it. Thank you. It was delivered at the time arranged no problems. Thank you. Gillian
Editor Note:
Hahahaha, the pink colour (actually the really great Hot Magenta) will mean you keep your husband out of the car. It changes colour in sunlight! Great letter, thanks so much for being a super customer, Gillian. -
Ling
Customer Letter: 1480 / 1523 LingsCars is a unique service – efficient, reliable, but fun to deal with. There is an evident focus on customer care. In my experience the proposed delivery was cut by two weeks for my convenience. This was only possible because of the hard work of the staff at Ling's company. Many, many thanks – I love my car. Excellent delivery, prompt, friendly and straight forward. Elizabeth
Editor Note:
Yes, we pulled out the stops for you, not always possible I must say. There is a limit to what I can do, unless the cars are physical in the UK when the paperwork is done. Glad you are happy bunny, Liz. Nice cars, these new Fiestas! -
Ling
Customer Letter: 1478 / 1523 The speed and efficiency of the service provided by Ling and her team was amazing. My car was delivered within three weeks of making my initial enquiry! All queries/issues were resolved immediately via the Lingo system. My one major problem (getting insurance for a contract hire car) led to a call from an insurance broker within 1 hour of my call to Ling. Good delivery, the Fiesta was delivered clean, on time, on the day agreed. Martin
Editor Note:
Great to hear from another Fiesta customer. You are a commercial manager in a major bank, so I protect your address from idiots, Martin. Thanks for making the communication a pleasure and so happy to help sorting your insurance. My contacts are very good :) -
Ling
Customer Letter: 1477 / 1523 I found the whole process surprisingly easy and refreshingly friendly. I'm also happy that I got a good deal on my car. We loved your extra touches, especially the sweets. Delivery was excellent, very prompt and professional.
Karen
Editor Note:
Brilliant! Bourne was one of the very first towns I visited when I came to the UK 12 years ago, so I know it well. Glad everything went smoothly with the Fiesta Titanium, you have a lovely car there! See you in 3 years, Karen! -
Ling
Customer Letter: 1470 / 1523 Good easy to use website, fast response to order and any queries. Had a bit of a delay on delivery but otherwise very good service. Thanks Ling! Car in good condition, delay on delivery. Susan
Editor Note:
Sue, the delay in delivery was just the volume of deliveries in the Ford network which simply meant that as usual the supplying dealers made a mess of organising dates. It drives me mad. How hard is it to arrange a date and stick to it? Apart from the final delivery, things were great and you loved your car. That's great! -
Ling
Customer Letter: 1468 / 1523 Very interesting website, could be a little easier to understand at first glance. Everything went very well and the price was unbeatable. I hope there is a discount for returning customers :o) Thanks Ling. Good delivery. Delivered on time and with friendly driver. Matthew
Editor Note:
Great! Fiestas are great cars, I am glad you love it. Unbeatable price is a good thing, eh? To have a further discount on an unbeatable price is errr... unbeatable? Enjoy the Fiesta, Matt. Sorry the website is a bit messy :) -
Ling
Customer Letter: 1463 / 1523 It was very simple arranging delivery of my new Fiesta. From beginning of enquiries to delivering of car was 2 weeks. I am happy with the service I received from LingsCars. Good delivery. Stuart
Editor Note:
Stuart, that's great! Not often I can deliver THAT fast! You wanted a black car as you are a Funeral Director. Except it would be hard to fit the coffin of a cat in a Fiesta, never mind a human! Thanks for the biz, hopefully I will not need services from you soon :) -
Ling
Customer Letter: 1448 / 1523 Ling, you provided an excellent service, which was hassle free, Fiesta arrived clean and on the date stated, the delivery man was pleasant - when I rent a new vehicle it will be from Ling. Thanks a lot Ling. Excellent delivery, no problems with dealer. Christopher
Editor Note:
Hahahah, as if you were expecting problems with the dealer, Chris! Well, it was a car dealer, so I guess this is a normal expectation :) Thanks for saying I gave an excellent service, it made me quite happy. -
Ling
Customer Letter: 1443 / 1523 Ling and her colleagues are absolutely fantastic, a tad crazy but above all know their stuff! They answer queries at the speed of lightning and make the whole process of leasing fun and exciting. I can't praise them high enough and would definitely recommend Ling. Excellent delivery, delivery really helpful, knowledgeable and friendly. Samantha
Editor Note:
Great stuff, pleased you had such a good delivery of your new Fiesta, Sam. Thanks for the comments, you are very kind. Apologies for the "tad" craziness, but otherwise, I get bored :) -
Ling
Customer Letter: 1439 / 1523 It's been a really good experience for me as it was the first time I had taken a car on lease and definitely will go for it again through Ling. Service was prompt and excellent. Have already promoted and recommended LINGsCARS to a couple of friends. Excellent delivery, the Fiesta was brought on time as promised. Dr
Editor Note:
Samad, thanks so much for the letter. You are a doctor very close to me, so: I hope I never have to meet you, hahaha! If I do, I hope your service is as good as mine and you keep me alive. Really pleased you are happy. I withhold your address as doctors can be targetted by druggie idiots. Enjoy the Fiesta! -
Ling
Customer Letter: 1428 / 1523 Hi Ling- I must say that I was very impressed with the great service you gave. It's really good to be able to get replies within a few minutes of asking a question! The website is wacky but brilliant. Many thanks. Excellent delivery, very efficient and polite. David
Editor Note:
Brilliant. I am so happy you are another customer who seems really pleased with my service. Sorry the website is so wacky, but I get bored and can't resist. Thanks for such kind comments about my super-fast LINGO system. Enjoy bloody Fiesta! -
Ling
Customer Letter: 1424 / 1523 Car took a long long time to arrive, but I was very pleased with it when it eventually arrived! Very impressed with communication from Ling and her team throughout. They kept me informed of progress and always answered my questions very quickly. Will use again! Thanks. Good delivery, my Fiesta arrived safe and sound. Claire
Editor Note:
Claire, well, massive backlogs at the Ford factories at the time you got your car. It did take a long time to be built, sorry about that. But good things come, in the end :) These Titanium Fiestas are just great! Glad you liked the LINGO. -
Ling
Customer Letter: 1417 / 1523 Very efficient and Ling gave good advice, quick responses to questions. A very good service, highly recommended. Excellent delivery. Sue
Editor Note:
From a Royal Mail manager this is praise indeed, as I know you battle to improve your own service. So you appreciate some of the difficulties :) Glad you were impressed getting the new Fiesta. Thanks! -
Ling
Customer Letter: 1404 / 1523 Ling and her website are barking mad but don't be fooled. She is an astute business woman who always puts her customers first. Fantastic deal on the car and even though the car arrived with a slight problem- Ling kicked arse!! And sorted it. I have already recommended to several friends.Problems with car on delivery but rectified promptly. Karen
Editor Note:
Yes Karen, there were blemishes under the paint (due to Ford factory). Also, the spare key did not work. I immediately got the supplying dealer to rectify. They said:
As explained in our telephone call, we will be dropping off a Fiesta loan car by transporter (between 9am and 1pm) and collecting your Fiesta to inspect and rectify the paint work issue. The supplying dealer did this quickly and also mended the un-coded key. I went mental that a car was delivered in this condition, and the Ford dealer was very apologetic. Often the cars are delivered from PDI depots withut visiting the dealer and this may have been the case. But, it is never acceptable, so I detail this so that other customers can see how things always get put right, fast, if there is a problem. So pleased that you were happy overall and that it didn't spoil your new car experience :) That you have recommended me, speaks loudly. Thanks so much, Karen. Good result (even though it should never have happened). - Ling
Customer Letter: 1395 / 1523 Excellent customer service. The difference is – Ling tells you the answer before you've asked the question – upfront, no bullshit, informative, with large dollops of that legendary North Eastern wit - what's not to like? Would recommend without question.Good delivery of my new Fiesta, on time as promised. Michael
Editor Note:
Well, I have to have wit when dealing with tight Yorkshiremen! Hahaha, otherwise I would have to make grumpy grunting noises to communicate, like they do in Yorkshire :) Where the hell is Skipton? In the middle of nowhere, no wonder you chatted a lot and seemed lonely. Never mind, you have new Fiesta pet, now. :) By the way, the answer is always: "Database" :) -
Ling
Customer Letter: 1393 / 1523 Leasing a car from LingsCars was the easiest and quickest way I have ever had. Top class secure system and update information given every day. Would not go anywhere else for my cars! Spot on delivery with a friendly service. David
Editor Note:
Peas, you are a skilled gardener with local council, so I went on Google Earth to show a pic of the very flower beds you maintain. In summer they are stunning: Good eh? Glad you love my service and the Fiesta. See you around, in Gateshead! - Ling Search my letters page!
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