Letters from customers that had a
CITROEN Xsara Picasso!
Letters from customers that had a CITROEN Xsara Picasso! |
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| Town: | Name: | Car: | ||
| concord | aasd | |||
| Barrow In Furness | Peter | Citroen Xsara Picasso | ||
| Chudleigh | Katie | Citroen Xsara Picasso | ||
| Barnsley | Roger | Citroen Xsara Picasso | ||
| Leeds | David | Citroen Xsara Picasso | ||
| Skipton | Steve | Citroen Xsara Picasso | ||
| St Agnes | Heather | Citroen Xsara Picasso | ||
| Birmingham | Debra | Citroen Xsara Picasso | ||
| Balsall Common | Martin | Citroen Xsara Picasso | ||
| Liversedge | Simon | Citroen Xsara Picasso | ||
| Dundee | Scott | Citroen Xsara Picasso | ||
| Burnley | Leslie | Citroen Xsara Picasso | ||
| Birmingham | Rev | Citroen Xsara Picasso | ||
| Warrington | Amanda | Citroen Xsara Picasso | ||
| Birmingham | Reverend | Citroen Xsara Picasso | ||
| Wallington | Geoff | Citroen Xsara Picasso | ||
| Birmingham | Philip | Citroen Xsara Picasso | ||
| Attleborough | Cressida | Citroen Xsara Picasso | ||
| Durham | Julie | Citroen Xsara Picasso | ||
| Rotherham | James | Citroen Xsara Picasso | ||
| Chelmsford | Roy | Citroen Xsara Picasso | ||
| Wallsend | Leanne | Citroen Xsara Picasso | ||
| Newcastle upon Tyne | T | Citroen Xsara Picasso | ||
| Hartlepool | Simon | Citroen Xsara Picasso | ||
| Driffield | Peter | Citroen Xsara Picasso | ||
| Wick | Linda | Citroen Xsara Picasso | ||
| Darlington | Karen | Citroen Xsara Picasso | ||
| Beckenham | Michael | Citroen Xsara Picasso | ||
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 Customer Letter: 1301 / 1523 
Thanks Ling. The perfect mix of efficiency and humour. Excellent service delivering my new Xsara Picasso.Peter 10 Appletree Drive Barrow In Furness LA13  Editor Note: Short letter, but just super. Thanks Peter. Happy, happy! - Ling | ||
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Customer Letter: 1273 / 1523 What fantastic service, the speed from the original enquiry to getting my new Picasso was super - just 10 days.What can you say about Ling? She made me laugh so much, her wittiness is something else, but she is also an extremely efficient person to deal with. One word sums up LINGsCARS - OUTSTANDING!! Delivery of my new car was excellent, car was lacking the radio handbook, though. Katie 34 Moor View Chudleigh TQ13 Editor Note: Well, Kate - thanks! It is so lovely to deal with customers like you, you make all my efforts worthwhile. The radio handbook is on backorder, however if you stab lots of buttons I am sure it will play Radio 2. Are you a relation to Jeremy Vine??? This supplier is so good, delivery is always very fast. I cannot always do cars this quickly. Thanks so much for the letter :) - Ling | ||
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Customer Letter: 1081 / 1523 What a easy way to lease a car, always up to date with communicating, answered all emails promptly only finance company slow in answering questions. Will use again.Roger 39 Lansdowne Cresent Darton Barnsley S75 Editor Note: Yes, Roger, bloody finance companies are slow. They have operatives, not heart and soul communications. Sorry about that. You have a very cheap new Xsara Picasso. So glad to have you as a lovely customer! As a surveyor (a professional person) I value your comments. - Ling | ||
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Customer Letter: 962 / 1523 Car arrived on time this morning and is excellent - had a minor panic after they had left when I couldn't find the jack but realised after reading the instruction manual that it is with the spare wheel under the car!You were right about insurers, spent an hour on the phone trying to explain the concept of personal contract hire to a call-centre drone in India. They couldn't understand how I could insure a car when I wasn't the owner or the registered keeper - at one point he was convinced that because Citroen Contracts are the registered keeper they would take it back to their registered address every day! In the end I gave up and rang my girlfriends insurer, a small local one-man broker - who understood instantly and quoted me less than the insurance I've got with Norwich Union on my 15yr old Jeep! Thank-you for an excellent service, I never thought the process of getting a new car could be so easy - and I still don't know how you managed to quote less than not only all the major leasing companies, but cheaper than going direct to Citroen too - the only case I've ever come across of REDUCING cost by adding in a middle-man (woman!). Must be an ancient Chinese magic trick.... I hope all the Dragons are kicking themselves for not investing in you when they had the chance! Anyway, thank-you once again, you can be sure I'll be doing my best to recommend you to all my colleagues at work - and I'll definitely be in contact in about 2 1/2 years to start looking for my next car - as will my girlfriend when hers expires at the same time. David 29 The Green Seacroft Leeds LS14 Editor Note: David, what a lovely comment, thanks. I have really enjoyed to deal with you. This supplier is very good these days, after a shaky start, I have trained them. I reduce the prices by ripping out all the showroom costs, the dealer has to pay a salesman for (small) volume. Plus I am harsh with the suppliers, trading volume for no doc fees, free delivery, ripping out the margin etc. And, I work on thin margins. Motor trade is terrible for adding costs to thin air. Bollocks to all that, you just want a car, not a load of fancy showrooms and men in suits, eh? - Ling | ||
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Customer Letter: 919 / 1523 Dear LingThanks once again for the great service and support. We are always sure of an immediate response to any questions or concerns and as always, you offer the best lease deals around. Good on time delivery of our new Citroen Xsara Picasso, friendly service. Steve Fibretronic Ltd North Barm Broughton Hall Skipton BD23 Editor Note: Wow, car No.2, eh, Steve??? Fibretronic is the leading developer and manufacturer of soft electronic component solutions. Your platform technologies, such as textile based switches and keypads, fabric iPod controls, wearable sensor and lighting systems and other soft-format electronics are available for immediate application in a broad range of textile and related products. I am so pleased to be associated with a market leader in new technologies. Look forward to your 3rd car! - Ling | ||
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Customer Letter: 773 / 1523 Ling - thanks for your really helpful service. My Picasso is a great car, great value, great service. I have recommended you to my colleagues. Bit disappointed the delivery mileage is 390 miles, but a good delivery. Heather Address Withheld St Agnes TR5 Editor Note: Heather, don't worry about the mileage, it will be added into the contract, it does not come off your allowance. The mileage is because you are in Cornwall! So happy you like the car, these Xsara Picassos really are bargains! :) - Ling | ||
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Customer Letter: 751 / 1523 Debra says: Sorry about the delay in the letter, we have been very happy getting the car with you, especially your great sense of humour. We love your website. It's very original and informative.Rod says: Much better doing business with you than other bigger companies. Good delivery. Debra 34 Hawkesley Mill Lane Northfield Birmingham B31 Editor Note: Debra and Rod, well, gee, thanks :)... I loved to deal with you. These Xsara Picassos are really good value cars and they are very comfortable and well equipped. Enjoy it, glad you think I am better than larger companies, I really try to please you. - Ling | ||
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Customer Letter: 587 / 1523 Ling was great to deal with. She even worked evenings and weekends like me! Recommended!Martin 16 Clive Road Balsall Common CV7 Editor Note: Martin, hahahah! The reason I have been working weekends and evenings is that I have been so busy since I turned down Duncan Bannatyne on bloody Dragons' Den! My turnover has doubled this year, so a few weekends have been necessary to keep everything fully up to date. Thanks for being a lovely customer - Ling | ||
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Customer Letter: 522 / 1523 "Having previously leased from a "big supplier", dealing with Ling has proven to be a "breath of fresh air". Communication was excellent, Ling answered all emailed queries within the hour (often within minutes).The whole leasing process was smooth, relatively trouble free and quite simply the cheapest price on the web. The Picasso was delivered on time as promised, by a local dealership. Excellent. I would recommend LINGsCARS.com without hesitation and would use again. Thanks!" Simon ***** (address witheld at Simon's request) Liversedge WF15 Editor Note: Simon, I am always pleased when a customer says they have used a big company for a previous car, it is so easy to beat their service levels! Matter of fact, I could take a two-week holiday in the middle of supplying your car and still do better than them :) So pleased you are happy, so pleased I was cheapest on the web. I keep overheads down to a minimum to achieve this - Ling | ||
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Customer Letter: 519 / 1523 "Dear Ling,I would like to thank you for multiple things. The first is the car delivery (the FASTEST car order I have ever received). The second thing is the communication from yourself, always clear and correct, with a smile :). The third thing is your website, easy navigation and fun. You are doing great work. Thanks and regards," Scott 1 Orchard Court Dundee DD4 Editor Note: Scott, you almost make me blush with your sweet words. Look, all I do is to do my best. I communicate as fast as I can and don't mince the words. We do have fun... but I can also be very honest which offends some people. But I am so glad you seem very happy, that is a job well done. Must praise my Citroen supplier for his good work! - Ling | ||
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Customer Letter: 493 / 1523 "Ling is a pleasure to do business with! Fast, efficient and a great communicator. She puts the "fun" back into business. My Xsara Picasso arrived reliably and on time, an excellent delivery. Great service."Leslie Cornerways 1 Hoarstones Ave Fence Burnley BB12 Editor Note: Leslie, this is the second car I am renting to your family, I also am supplying a Mini Cooper to your daughter (I think she is your daughter) in Nelson, Lancs. That is due in June '07, currently it is in build. Thanks very much for the referral, you are both very nice people to deal with. have a great time in the Picasso! - Ling | ||
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Customer Letter: 477 / 1523 "Ling, thanks for the excellent service AGAIN. This is my third car from you and each time your deal and your customer service excels. The car arrived on the right day and nice and early, exactly on time as ordered, ... but then what else should I have expected?"Rev 2 Frederick Rd Selly Oak Birmingham B29 Editor Note: Stuart, you are such a nice customer. Even though we have totally different views about the God, you are happy to deal with me and you recommend friends. I simply do my best and I bring you some business too, as my sister Shan is a Christian! Hope God has a sense of humour! - Ling | ||
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Customer Letter: 471 / 1523 "Ying tong, ying tong, ying tong-o, We went to Ling for a leased mo-mo, She was great and the deal was cheap, (a million times better than a dealership creep!) So don't delay and use Ling too, And let her do the biz for you, We guarantee there's no girl finer, Than the crazy bird who comes from China!" Amanda 1 Chetwode Mews Street Lane Lower Whitley Warrington Editor Note: Amanda!!! What a beautiful song! Hehehe, you are so kind to write this for me. Me and the dealer did our best to get your car to you quickly, glad you told me delivery was "excellent"! You and hubby Andrew were 5-star customers - Ling | ||
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Customer Letter: 462 / 1523 "Just to let you know, the Citroen Picasso arrived safely and early at 8.00am on Friday as promised. I am really pleased with both the service you offered and the promptness of the dealer. I am sure I will be back (again) in two year's time."Reverend Senior Pastor Christian Life Centre 2 Frederick Road Selly Oak Birmingham B29 Editor Note: Stuart, the bloody dealer (although brilliant) kept insisting to call you "Mr" not "Rev"! I told him off. I also sent you a small Chinese bible (Mao Red Book) to make up for it. This is the THIRD Picasso you have had from me, over the time of 5-years, since 2002! LONG TERM CUSTOMER!!! :) Thanks! - Ling | ||
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Customer Letter: 435 / 1523 "I have been a customer of Ling's for over 7 years and have had in excess of 20 cars from her now, this time I had a Citroen Picasso. I can only say one thing:THANK GOD CHINA KICKED HER OUT!!!" Geoff No1 Car and Van Hire Hackbridge Station Wallington SM6 Editor Note: Hehehe, Geoff you are quite a funny onion. Yes, you have had lots of cars for your staff and yourself - I quickly say that you do not rent out cars from me on the daily rental. Keep it up! - Ling | ||
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Customer Letter: 386 / 1523 "Thank you so much for making it all so easy! This was the first time we have had a contract hire car and you made sure that the delivery of the brand-new Citroen Picasso went through quickly and smoothly. The Picasso was delivered on time and without problems by an excellent dealer."Philip 60 Cardington Ave Great Barr Birmingham B42 Editor Note: Philip, I do so many repeat cars to existing customers that it's really nice when I get new customers like you and like Michelle (below). It just shows that most people simply want the cheapest price combined with an enjoyable experience and quick delivery. No one needs all the overheads of £1m dealerships and loads of staff. Glad you are pleased with your new car, Philip! - Ling | ||
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Customer Letter: 313 / 1523 "Dear LingThanks for the wonderful, professional, friendly and first class service. We know we can rely on you each and every time. We also love your wacky sense of humour! Keep up the good work!! We think you are No. 1" Cressida Cressida's Secretarial Services Silver St Besthorpe Attleborough NR17 Editor Note: Hey, Cressida and Andrew, this is the third car in a row over 3 years that you have had from me. First you had Meriva, then Scenic, now Picasso. Thanks very much for your loyalty to me, I'm glad you are pleased with my service. Talk next year, huh? - Ling | ||
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Customer Letter: 308 / 1523 "You were the most competitive price we could find and we got loads of quotes! The delivery was smooth and the dealership staff friendly. Your follow-up is a good idea, and the sweets were a really individual touch!"Julie 14 Chalfont Way Meadowfield Durham DH7 Editor Note: Julie, thanks for nice letter, and thanks for saying I was cheapest. But that is only icing on cake! I hope my service was the best, too. You have rented Picasso and this is most popular MPV car in UK and very good choice. Very cheap, too! Enjoy sweets. - Ling | ||
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Customer Letter: 307 / 1523 "After 15 years of company cars, I was dreading getting my own when the company I am with stopped its car scheme. However, Ling made getting my own car so painless - I can't believe anyone can be so efficient! Thank goodness the service ethic still exists in the UK! Also, a big thanks to Alan at the dealer, spot on service and delivery. See you in two years, Ling!"James 57 Ramsden Road Rotherham S60 Editor Note: Lovely letter, thanks James! My Citroen dealer is (usually) the best in the country. Thanks also for comments about my efficiency, most "large" leasing companies still don't gettit. Is it rocket-science to figure out why my cars are cheaper? The same reason that Ryanair are cheaper. Hmmm. Maybe they are job creation schemes, some of these other companies? But then who wants to simply subsidise other companies employees??? Have a good couple of years in your new Picasso, James!- - Ling | ||
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Customer Letter: 241 / 1523 Doing business with Ling was simple and problem-free. Ling deals with you as a person, and contract hiring a car was "as it says on the label". Car arrived when promised. Totally a no-hassle experience. I will be getting my next car from Ling.Roy 36 Pintolls South Woodham Ferrers Chelmsford CM3 Editor Note: Roy, as a customer you too were simple and problem-free. This is a good thing for me. I hope you enjoy new Citroen Picasso in Essex. Good job it was white one with alloys, spoiler and Mr Boombastic sound system. It will fit in. Enjoy car! - Ling | ||
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Customer Letter: 239 / 1523 Hi Ling, I couldn't be happier with the new Citroen Picasso I have rented from you. My husband is an AA patrolman, so he knows a thing or two about cars and dealer service, and he is also impressed; more so with the first-class, hassle-free service you provide. Your dealer was simply the best! Once again Ling, thank you very much. Till next time, all the very bestLeanne 4 Reid Avenue Wallsend NE28 Editor Note: Leanne, so glad you are happy. AA Patrolman husband is good, much more useful than mine... if any customer has problem with car in North of England, I will call your husband to assist, he can rebrand as LingEmergencyServiceMan. I pay cash or credit against new car - Ling | ||
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Customer Letter: 219 / 1523 Hi Ling,A pleasure to deal with you, excellent service at a very competitive rate. The Picasso arrived on the specified date, the driver was extremely courteous and very helpful. Good service all round. I will have no hesitation renting from you in the future T Vet Direct Services Ltd Mylord Crescent Camperdown Industrial Estate Newcastle upon Tyne NE12 Editor Note: Wah! Local customer is veterinary! Good. Please to take hand out of ass of cow, and answer my question: I have cat, called "362", boy, from cat rescue. Every night he attacks my husbands socks and eventually kills them with back feet and makes big holes. I am tired of buying socks. How can I control mad cat, Leon? My nephew from China says to cook. Delicious, but small meat. Please to answer urgently - Ling | ||
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Customer Letter: 207 / 1523 Dear Ling,Thank you for the sweets! Excellent service from Ling - our new Picasso is the fifth (WOW! - Ling) car we have had from LINGsCARS.com, and I am sure it won't be the last!! How much for the Rocket Launcher? Simon Greig Cavey Commercial Property 21 South Road Hartlepool TS26 Editor Note: Aha, aha, aha... because you are in North East in delightful beautiful place Hartlepool (with American Dioxin PCB Ships) you have seen my ex PLA Zil Nuclear Missile Launcher on A1(M) at Darlington. Yes, you can buy... I sell to you at special discount price £10,000. It has 500 km only, is 1970, is MOT exempt and has free road tax class, which ofsets 7mpg from 7.0 V8 petrol engine. You will be pleased that nuclear missile points west towards America, in retalliation for your Asbestos Ships in Harlepool marina. - Ling | ||
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Customer Letter: 201 / 1523 Ling:- we love her. She's a very witty Chinese lady, exceptionally efficient at her job. We have had lots of cars from her.Peter The Garage Kilham Driffield YO25 Editor Note: Whoa! Peter is one of my BEST customers. He is also in motor trade so I appreciate comments from someone who should be immune to sales bullshit. Enjoy new Picasso, Peter!! - Ling | ||
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Customer Letter: 157 / 1523 We have always found your service quick and efficient, given our location (John O'Groats!!!). This is a massive bonus. We are always kept up to date with things and for this we are very grateful. If any bargains come her way, Ling is quick to remember her customers and to pass them on. This Picasso is working very well - any chance of another one?Linda L&A Autos Terminal Building Wick Airport Wick KW1 Editor Note: My husband tells me John O'Groats is near North Pole. Maybe I come to visit you Linda, I never been to Arctic. In China they always say Polar Bear is damn delicious, mmm, mouth watering thinking about it - Ling | ||
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Customer Letter: 151 / 1523 After phoning a few companies I went back to Ling because she gave a no-nonsense answer to my questions. Having Contract-Hired for the first time, I would definitely recommend Ling for doing exactly what she said she would do, when she said she would do it. My Picasso even arrived 10 minutes early!Karen The Crown Inn Vicars Lane Manfield Darlington DL2 Editor Note: You can get so many beer bottles in a Picasso, eh, Karen? I will shout at dealer for not achieving 100% perfect delivery, however they redeem themselves because you give them "excellent" score - Ling | ||
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Customer Letter: 149 / 1523 Ling is very very good at returning calls. Good communication and good value, too! Michael 404 Blandford Road Beckenham BR3 Editor Note: Question to hang in air: Why are so many other companies BAD at returning calls, why do I seem good, just to do normal job??? Enjoy Picasso, Michael - Ling |
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