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Mazda Mx-5 Lease delivered to Caroline Jackson in Wakefield

Posted on | July 21, 2013 | Comments Off

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I have 1531 customer letters! This one was sent by Caroline Jackson after they had been driving around a few weeks in their new Mazda Mx-5

Caroline says…
car“What an absolute breath of fresh air you are, Ling. You responded to every email within the hour and 99% of the time within minutes. Plus, you remained utterly professional throughout, despite me changing my mind almost daily about the colour and model.

There was no having to chase things up, no excuses, no lies – everything went exactly how you said it would – quickly, easily and with no stress. You are absolutely head and shoulders above other leasing companies on price, product knowledge and most important; customer service. They talk a great deal but never deliver a car, whereas you have got it spot on, well done! My MX-5 was delivered bang on time, by a very, very nice man.

I would, and do, recommend you wholeheartedly to friends, colleagues and anyone else considering leasing. I will certainly be coming straight back to you when my 2-year contract is up.

Just one negative comment; those Chinese sweets are awful!

You are a little startling, I thank you for your incredible patience and wish you much success, you really do deserve it. You know, every time I watch Dragons’ Den, this image of Duncan Bannatyne’s face appears in my head when you turned him down; it was just priceless.”

Caroline Jackson
1 Woodlands Close
East Ardsley
Wakefield
WF3 2LQ

Mazda MX-5 RoadsterEditor Note: Wow! What a letter, Caroline. Your umming and ah-ing was caused by Mazda offering air-con but insisting that it is taken with leather seats, which makes it damn expensive. You have the cheapest MX-5 in the world, hope you enjoy. I know my sweets are vile, that’s the fun in sending them. No customers have died (yet) :)Ling

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