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Citroen Berlingo Lease delivered to Richard Farnhill in Cleckheaton

Posted on | June 23, 2013 | Comments Off

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Many customer letters contain really funny stuff. It’s unusual to receive a very dry one. However, I publish them all. Here is a letter from Richard Farnhill. It was sent to me quite a while ago!

Richard says…
carHi Ling, any chance of you generally organising my life for me because I’m sure that I’d sell more, spend less, sleep more, eat less etc? (Are you MAD????? – Ling) Seriously (Phew! – Ling), you have a great demeanour, which very importantly is backed by fantastic service. I will certainly be back. Dealer was crap! No customer service at all!

Richard Farnhill
Fast Staff UK
90 Hunsworth Lane
Cleckheaton
BD19 4EF

Citroen BerlingoEditor Note: Hmmm, this letter is curate’s boiled egg! I rarely get complaints about this certain Citroen dealer. Sorry they were crap at Berlingo delivery. I need you to expand on the crapness, give me some clue. Usually they are very good. I will monitor them closely. Richard, you are quite mental. I am just about opposite to every point you write in your letter. I “spend more, sleep less, eat more”, etc. The only nail you hit on head is “sell more”. Thanks – Ling

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