Mazda 5 Lease delivered to Gillian Rudge in Pontyclun
Posted on | November 13, 2009 | Comments Off

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Inbetween all my bills and bank statements, I receive customer letters. Here one I pulled out to read from Gillian Rudge, but I actually got it a while ago. It is about the delivery of their Mazda 5.
Gillian says…
“Great service – really liked the friendly, informal style of communication – very “un-stuffy”! I had a quick and efficient delivery of a new Mazda 5 (which is great). Ideally I would have liked some idea of when it was going to arrive, morning or afternoon. Also, as it was driven from S*******, it had 250 miles on the clock – hope that is not included in my contract mileage! Good delivery.”
Gillian Rudge
43 Clos Brenin
Brynsadler
Pontyclun
CF72 9GA
Editor Note: Yes, Gillian, any miles on your car at delivery is taken off (or added to) the contract mileage. It’s a shame that car dealers in general can’t button this delivery thing. Trouble is, with my cars, they have so little margin that there is no leeway for additional costs. However, some dealers do it well, others less so. I’m constantly moaning about this, but unless I deliver each car myself, I am a bit out of control on this aspect. I will have another rant – Ling
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