Lexus Is Lease delivered to Thomas Whitelaw in Liverpool
Posted on | November 9, 2009 | Comments Off
Visit my full letters page click here
I always ask my customers if they have comments about getting their new car. Really, I am looking for criticisms (so I can improve my service). However, customers like Thomas Whitelaw show that it is hard to generate real criticism. I can only improve if I know if anything is wrong. So, no thanks to Thomas Whitelaw 
Thomas says…
Thanks Ling, I am made up with my new Lexus IS, after a few hiccups we got there. I chose your company because you told how it was, no hidden charges, totally up front – and for that reason I will see you in 2 years time for my next car. Keep up the good work Ling.
Thomas Whitelaw
23 Alvanley Road
West Derby
Liverpool
L12 8QX
Editor Note: Thomas, well, I think we were victims of the Liverpool postal strikes. But we battled and got there in the end. Lexus IS at the moment is cheap and great car. So pleased you are a happy bunny. – Ling
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