Nissan Note Lease delivered to Brian Gallagher in Glasgow

Posted on | August 30, 2009 | Comments Off

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Gotta laugh at some of these letters! It’s amazing how much time some customers put into writing them. Often it can take me up to 10 seconds to read them. Just like this letter from Brian Gallagher that I got a while ago:

Brian says…
“Instant response and instant decisions. Classic “what you see is what you get” with Ling, nothing is hidden, no cheats or cons – just honest excellent service. Good delivery of my Nissan Note.”

Brian Gallagher
Pacific Building Ltd
1 Heathside Road
Glasgow
G46 6HL

Editor Note: I swear in this reply, do not read if offended. Brian, you have had 3 cars from me so far and you are repeating customer and tough Scottish ethnic builder, so I shall tell the readers the full story of your car. Hope you don’t mind. This shows; a) How CRAP some dealers are, b) How GOOD some individual salesmen are, c) How telling the truth to customers HELPS. Sit comfotably children, we will begin.

Brian ordered a brand-new Nissan Note for his business. Car arrives at dealer, slow to get PDI’d. ??? – When I enquire I am told “had water leak, car FILLED with months of stagnant rainwater from bad windscreen seal, but now mended with new carpets and will deliver”. Hmmm. I front up with customer, ask him to inspect screen carefully on delivery and use hosepipe test for leaks. Car gets delivered. Inside “mouldy, dank, unbearable to sit in, sodden, car misting up, makes anyone who sits in it feel sick”. WHAT THE FUCK? Dealer admits: “Fleet manager did not want to deliver car, was over-ruled by Nissan Dealer Principal and Service Manager”. WELL FUCK THEM! Action? Immediate replacement car for customer, case of wine, mammoth apology from Nissan dealer. That’s the story.

You will (hopefully) note the result – Brian the customer writes “Good delivery of my Nissan Note”. Not “excellent”, but still, he says “good”. But he calls my service “excellent”. And he does not mention his problem in his letter, how nice is that? Very…

So: FUCK YOU, NISSAN DEALER for being willing to deliver this Nissan shed as a “NEW” car! Twats. Thank you Nissan fleet salesman for instant replacement new car immediately delivered.

(And if I hear one word of objection from Nissan or the Dealer about this being published, I name names then ask Brian the Builder to visit you, don’t you dare to threaten me) – Ling

Category: CHEAPEST CAR LEASE DEALS

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