Mersey Mail MerseyMail owned by Connect Internet Solutions exposes thousands of Scousers emails to scammers hackers attack, holes and vunerability
Posted on | August 7, 2009 | Comments Off
MerseyMail are tonight exposing thousands of their Liverpool-based clients to scammers by leaving their customers email accounts open to being hacked. Any intruder who gets a email reply from a MerseyMail customer can immediately access all the mail and information in the private account. This applies to businesses and private individuals who use Mersey Mail.
Full details and many MerseyMail screengrabs can be seen here: MERSEYMAIL PAGE
Ling Valentine exposed the open-door policy of Mersey Mail when she monitored a LINGsCARS.com website customer visiting to check progress of his new car. The customer “George” who is a teacher in a Merseyside college, clicked on a normal email Ling sent him, to let him know he had a new message on her secure server. But Ling noticed something was wrong! The customer was passing his session ID and his IP address was not being checked. By pasting the information into a web browser, Ling immediately accessed all George’s private emails including a loan application from a major bank, plus details of bank statements and many other messages.
“I was totally horrified”, said Ling, owner of LINGsCARS.com which supplies hundreds of cheap new lease cars to customers throughout the UK. “I always communicate with my customers on my secure server, but this is the first time I have ever seen this back-door access into a private email account”
“I immediately phoned the customer to tell him, and also phoned the data commissioner and tried to phone Mersey Mail. No one was available to speak to me at Mersey Mail despite me telling the receptionist that all their customers are currently exposed to hackers. The problem still hasn’t been fixed, so I have informed Liverpool police”.
MerseyMail of are owned by Connect Internet Solutions.com in Liverpool, who claim on their website “To ensure that what we build is best of breed, a solution that is both robust and future-proof.”Connect claim to be accredited to ISO 27001 in Information Security.
That’s complete nonsense in Ling’s opinion. Her reaction is anger and astonishment. “MerseyMail should be shut down and every customer informed. All passwords and private account details need to be changed, in my opinion.”
“My own customer has been totally compromised. It’s a good job LINGsCARS.com checks the provenance of incoming customer connections. If I was a scammer, I could have taken this customer to the cleaners. George was checking on his new Nissan Qashqai, but could have ended up being hacked for thousands of pounds.”
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