Mercedes Cls-class Lease delivered to Patrick Rice in Belfast
Posted on | July 31, 2009 | Comments Off

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Many customer letters contain really funny stuff. It’s unusual to receive a very dry one. However, I publish them all. Here is a letter from Patrick Rice. It was sent to me quite a while ago!
Patrick says…
My new Mercedes CLS arrived on time and just as you have suggested. I think you should use the slogan “does exactly what it says on the tin” as everything that you said would happen, did happen on time.
It is refreshing to deal with a company that does not over or under promise, and just delivers. The main Merc dealer in Belfast was not too pleased that they could not match either your price or delivery time. They also kept trying to sell me extras that I did not need.
I have recommended your service to a lot of our employees in Lincoln, and I will use your service to change your wife’s car in the new year. Good delivery of my CLS and on time.
Patrick Rice
103 Green Park Avenue
Belfast
BT8 7YF
Editor Note: Patrick, no I do not think the Merc dealer in Belfast is too happy. Only this week, I received an email from another good customer that said that dealer was threatening to make warranty work hard for another of my customers, even though that is totally illegal under Block Exemption Rules. I will have to have a word with them I am waiting for MBUK to write back to me. The dealer should be more competitive. As you are a Sales Director I am sure you can more than hold your own with them. Enjoy the low-rider CLS! – Ling
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