Mazda Mx-5 Lease delivered to Kerrie Daffurn in Cheltenham

Posted on | July 20, 2009 | Comments Off

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Many customer letters contain really funny stuff. It’s unusual to receive a very dry one. However, I publish them all. Here is a letter from Kerrie Daffurn. It was sent to me quite a while ago!

Kerrie says…
Car I was very worried about entering the contract hire world of cars, and I chose Ling not only because she had the best Mazda MX-5 deal, but because it was so refreshing to find a lady working the car market.

My choice wasn’t wrong.

I was nothing but impressed. My emails were responded to quickly (sometimes within minutes), I always knew where I stood and most of all I felt respected and valued as a customer. My MX5 delivery was excellent, it arrived dead on time (in fact slightly early!). So many people (including my mother) were dubious of contract hire, but now they are all raving about it and how good the service that Ling offers, is.

There are no two-ways about it – I will be returning to Ling in 2-years when my contract ends!

Thank you so much, Ling; you have restored my faith (a little) in the cut-throat world of cars… after years of being “done over” by the typical car salesman! You were spot on with every last detail from beginning to end and you don’t take yourself too seriously . GIRL POWER!

Kerrie Daffurn
12 Pilgrove Close
Cheltenham
GL51 0QY

Editor Note: Kerrie, well, you are the manager of a private day-care nursery in Oxford, so you know exactly what you need to do to please YOUR little customers, I’m sure! So your comments mean a lot to me. I am just so pleased when customers are genuinely happy. I’m not sure I do too much “girl power” though, I am not really a man-v- woman person, but I agree that many in the motor trade are just waiting to “do you over”. Strangely, Mazda UK hate me and keep trying to terminate my supply by illegally fixing my suppliers (no broken kneecaps yet) despite fantastic responses from customers who have rented new Mazdas from me, like yourself! – Ling

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