Citroen C2 delivered to Wayne Farmer in Leicester
Posted on | March 3, 2009 | Comments Off
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I have 1211 customer letters! This one was sent by Wayne Farmer after they had been driving around a few weeks in their new Citroen C2
Wayne says…
We came across Ling’s website on the Internet and were attracted by its “easy to use” and unique format. Ling was extremely efficient and friendly and made the whole process of leasing a car easy (even though the Citroen C2 was delayed… not Ling’s fault, it was the factory). We are very happy with our new Citroen C2 and so much so that I recommended Ling to my sister, who took a car, too! The car was delivered safely and on time to me, at my work address.
Wayne Farmer
Phoenix House 3
Berridge Street
Leicester
LE1 5JE
Editor Note: Wayne, you were not mistaken – your car did take longer than it should have. Reason? The bloody French. There was a strike at the factory! Bloody communists! Hehehe. What could I do? Here is what Citroen UK say, in an internal memo I sneaked… it is funny as hell (unless you are waiting for your car):
Internal Citroen UK Memo: …(lists of chassis numbers – Ling)… “…As the above information is about as much use as a chocolate teapot (!!!) I will try and explain a little further… C2 and C3 (production – Ling) were originally delayed due to a factory strike. At first Paris so very kindly forgot to mention the strike (to Citroen UK – Ling) this threw out our computer systems and meant we were provided with inaccurate hand-over dates (from Citroen France to Citroen UK – Ling) and we were unaware of the inaccuracies. As a result some of the inaccurate dates were relayed to dealers. So; this is probably your first source of disinformation. Second, and most unlike the French (hehehe – Ling), another company – this time the one who provide the seats – went on strike. Hence delay number 2 and yet more confusion. The vehicles are most likely built, at least the majority, but they have not yet been assigned chassis as they have no seats!!! The good news is the seat company are no longer on strike. What would be really helpful to you now would be for me to provide a date when they will be with you, but unfortunately, we just do not know!! I have spoken to the supply manager responsible for C2 and he is unsure of how they are arranging the fitting of the seats to the cars i.e. what order they will be completed. The only communication from the factory is they’ll be up to speed by the end of the month. In best case scenario, as you have been given the first chassis, the rest should all follow relatively quickly, but we just do not know. The vehicles will not be with you for week beginning 13th as they will be hitting Calais first and then start their journey. When they will hit Calais is anybody’s guess. I know in total this e-mail has not been much help but we just can’t accurately predict a delivery date for these vehicles as yet. Hopefully, in a week or so, the situation will become clearer and then we may be of more use!!”
Hope you can see that when even the bloody factory or importer has no clue what is happening, sometimes I am slightly out of control on deliveries. You must be philosophical! These are only cars. No-one dies, it is not life and death. These are only metal boxes with wheels! So chill (as you did, Wayne – good boy!)… – Ling
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