Renault Megane Coupe-cabriolet delivered to Terry Hastings in Sevenoaks

Posted on | February 26, 2009 | Comments Off

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Inbetween all my bills and bank statements, I receive customer letters. Here one I pulled out to read from Terry Hastings, but I actually got it a while ago. It is about the delivery of their Renault Megane Coupe-cabriolet.

Terry says…
Car Really happy with the Renault Megane CC – the rep nearly wet his pants when I told him what his new car would be! Great service from you, Ling, nice easy communications. Shame Renault Finance took so long to process after approval. We got there in the end, however. I’ll be back for more, soon.

Terry Hastings
Priory Print and Stationery Ltd
Priory House
125 St Johns Hill
Sevenoaks
TN13 3PE

Editor Note: Renault Finance seems to be merging with Nissan Finance, all the docs are changing and service has gone downhill fast. Another customer (who has not had any money taken for 2-months from his direct debit) wrote: “These numbers were given to me by someone at RCI who I spoke to after calling a ‘dealer line’ that the Renault dealer gave me the number for. However no-one answered the phone – I was on hold for at least 15 min before giving up. I have wasted the whole day on the phone to incompetent banks and car companies. Maybe I should be grateful…. If everyone were as brilliant
as you and me then I guess it would be harder to succeed! So here’s to other people’s mediocrity!”. So it seems Renault Finance’s service has totally gone to the dogs. Bad news, but it makes it easier for me to take a chunk of their dealers’ business. Hope your rep enjoys that Coupe-Cabriolet, Terry. More fun than a Focus – Ling

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