Nissan Note delivered to Paul McNulty in Sunderland
Posted on | January 31, 2009 | Comments Off

Visit my full letters page click here
I always ask my customers if they have comments about getting their new car. Really, I am looking for criticisms (so I can improve my service). However, customers like Paul McNulty show that it is hard to generate real criticism. I can only improve if I know if anything is wrong. So, no thanks to Paul McNulty
Paul says…
“Ling, got the Nissan Note after a short wait – really enjoying the car. I’m surprised it had to come from *******, since it was built around 12 miles away from me. Anyway, thanks for sorting it all out!”
Paul McNulty
57 Ashwood Terrace
Sunderland
SR2 7NB
Editor Note: Yep, it is a ridiculous situation that I have to put dealers (middlemen) in the loop. Much better if I could deliver from manufacturer compounds – like I can do with some Fiats and some BMWs. Dealers are an extra layer of cost and inefficiency, unfortunately. Some of them are very good though, including the dealer who sorted your Nissan Note (unlike the one that went to Scotland…see 4 letters below). Enjoy the car, Paul! – Ling
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