Sense from Q7 customer
Posted on | August 19, 2007 | Comments Off
Andrew says…
Ling, I would like to thank you an extraordinary buying experience! Prior to contacting LINGsCARS, I had emailed 4 other leasing companies with none of them even having the courtesy of replying by email or phone. Even my local Audi garage never bothered to call me as promised.
Your constant updates and almost immediate responses to emails was incredible.
It is time for a revolution in the UK motor industry. Having previously bought many new cars from useless BMW and Mercedes dealers, all having limited product knowledge, nonexistent updates and a ‘take it or leave it’ attitude, I am never going to buy new car that way again.
From a financial point of view, leasing also stacks up with phenomenal depreciation hitting when you trade a cash-bought car in – I lost over £10,000 in 7 months on a ML320CDi, the equivalent of almost 18 months of lease payments on my Audi Q7 3.0 TDI Quattro SE from you.
You also get forced (when buying cash) to buy the ‘must have’ options such as overpriced SatNav (right, £1,500 from Audi!!! – Ling), alloy wheels etc, otherwise you will be unable to even trade it in next time. Your own advice on options is spot on – you never get your money back. With leasing, you can choose what options you want, not what options will make it saleable once you want to trade it in. You can also order a silly colour if you want to and not worry about it when the lease expires!
I suppose the only way the new car dealers can afford all the posh new showrooms is to provide no discount at time of purchase, stupid ‘below-book’ trade-ins and to employ order takers rather than sales people – oh, and rob you when you need a service, with oil being charged at liquid gold rates. I will be taking the Q7 to an independent Audi dealer for its service as allowed in the lease agreement. All that is left to do it find a way of providing an easy and competitive trade-in service for ‘first time leasers’ (done!!! – Ling) and you will have it cracked.
Good luck and Best Regards,
Andrew Davies
Nod Cottage
Mud Lane
Eversley
Hook
RG27 0QS
Editor Note: Well, what a comprehensive letter! You are a star for writing that, Andrew. You capture so many points that I try to get across but can’t write on paper (or web) as well as you. Thanks for taking this time and trouble. I hope you have a great time in your bloody PanzerTankWagon Q7
Those are really cool cars, eh? Since your comments about the part-exchange idea, I have taken on a brilliant company who will buy part exchange cars (from my customers)… releasing wads of cash! Thanks, Andrew! Great idea. – Ling
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